# Jelo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Jelo Software - reviews, pricing plans, popular comparisons to other Optometry products and more. Source: https://www.capterra.com/p/10037398/Jelo --- # Jelo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Jelo ## What is Jelo? Jelo is an optical practice management solution combining EHR, inventory, CRM, and POS operations in a HIPAA-compliant platform. The EHR system supports exam documentation with customizable templates, prescription management, and access to patient history. Its inventory module enables teams to track frames via barcode scanning and alerts for low stock, with vendor management tools included. The CRM feature lets stakeholders automate patient recall reminders and enables two-way messaging. The POS system allows operators to handle payments, insurance co-pays, and invoice generation. Direct lab ordering allows practices to send and track orders from a single dashboard. Jelo consolidates multiple functions into one platform, ensuring data security and HIPAA compliance. ## What is Jelo used for? [Optometry](https://www.capterra.com/optometry-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jelo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jeloapp.com/&name=Jelo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jelo 0.0 VS. [4.5 (205)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price $319 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (205) Value For Money 0.0 (0) Value For Money 4.5 (175) Customer Service 0.0 (0) Customer Service 4.5 (198) ## Jelo alternatives [4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (56)](https://www.capterra.com/p/225457/Anagram/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) [3.7 (68)](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156685/Eyefinity-EHR/) Highest Rated [iTRUST](https://www.capterra.com/p/181958/iTRUST/) [5.0 (151)](https://www.capterra.com/p/181958/iTRUST/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181958/iTRUST/) ## FAQs about Jelo Overview ### What company size and specific industries is Jelo built for? Jelo is designed for independent optical shops, opticians, and eye care practices. It fits small, specialized businesses in the eye care sector that need a solution built around optical retail and clinical operations rather than larger, general-purpose organizations. Features and Usability ### What are the key features of Jelo? Jelo offers scheduling and appointment management, patient records management, client management, and client portal access. It also includes E-Prescribing, electronic payments, insurance management, inventory management, recall tracking, and reporting & statistics, plus SMS messaging, email reminders, data import/export, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Jelo starts at $200 per month for the flat-rate Jelo plan, labeled All-in-One and Best Value. A free trial is available. The plan includes CRM, EHR System, Lab Ordering, Online Store, POS, and Smart Inventory, with no other fees or limitations specified in the available pricing data. Getting Started and Support ### What training and onboarding options does Jelo offer? Jelo provides live online training sessions to help teams get started. These sessions can support guided setup and walkthroughs with an instructor, giving users a structured way to learn the product and review key steps during implementation. Getting Started and Support ### What customer support options does Jelo offer? Jelo offers email/help desk and phone support. These channels give users direct ways to contact the support team for questions or issues. No reviewer feedback about support quality is available here, so the experience with response speed, helpfulness, or common frustrations cannot be described from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Client Management Manage contact details and communication with clients Client Portal Private online space that lets businesses securely share documents and provide information access to clients Jelo 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Manage various aspects of appointments including booking, rescheduling, canceling Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Reminders sent via email Serves Optometrists Use AI to generate content in the form of text, images, videos, etc. Compliant with HIPAA, which sets standards for sensitive patient data protection Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Track and manage inventory levels to maintain proper supply Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Jelo $200.00 Flat Rate,Per Month It includes: - EHR System - Smart Inventory - CRM (Customer Relationship Management) - POS (Point of Sale) - Lab Ordering - Online Store Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.