# Quitlo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Quitlo Software - reviews, pricing plans, popular comparisons to other NPS products and more.

Source: https://www.capterra.com/p/10037420/Quitlo

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# 

 Quitlo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Quitlo

## What is Quitlo?

Quitlo is a churn intelligence platform that uses AI-powered voice conversations to help B2B SaaS companies understand why customers leave. When a customer cancels, scores low on a survey, or goes silent, the AI engages them to uncover churn reasons, sentiment, competitor mentions, and retention potential. Insights are delivered to Slack within minutes. The platform captures nuanced customer decisions through natural conversations instead of traditional surveys. Quitlo integrates with tools like Stripe, Salesforce, and Jira, detecting signals when subscriptions are canceled, payments fail, or engagement drops. Quitlo also supports NPS and CSAT surveys, payment recovery, win-back campaigns, and onboarding check-ins. Its AI engine adapts in real time, producing summaries with churn reasons, sentiment analysis, competitor insights, and next steps. Teams can create tickets instantly and access analytics to identify recurring issues.

## What is Quitlo used for?

[NPS](https://www.capterra.com/nps-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Quitlo

0.0

VS.

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting Price

$99

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (94)

Value For Money

0.0 (0)

Value For Money

4.2 (74)

Customer Service

0.0 (0)

Customer Service

4.4 (90)

## Quitlo alternatives

[Survicate](https://www.capterra.com/p/132914/Survicate/)

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10,475)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Screeb](https://www.capterra.com/p/239744/Screeb/)

[4.5 (42)](https://www.capterra.com/p/239744/Screeb/reviews/)

Starting price

$135.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Questback](https://www.capterra.com/p/275590/Questback/)

[4.7 (55)](https://www.capterra.com/p/275590/Questback/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Quitlo

Overview

### What company size and specific industries is Quitlo built for?

Quitlo is designed for B2B SaaS companies and subscription-based businesses, especially those with customer success, product management, or retention teams. It fits organizations that manage ongoing customer relationships and focus on reducing churn, making it suitable for software and recurring-revenue businesses rather than general consumer markets.

Features and Usability

### What are the key features of Quitlo?

Quitlo offers customer experience management, customer segmentation, and NPS survey structure for collecting feedback. It also includes ratings and reviews, sentiment analysis, trend analysis, real-time analytics, and reporting/analytics to monitor customer sentiment and track NPS of customers.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Quitlo starts at $99 per month for the Signal plan, with Intelligence at $349 per month and Professional at $1499 per month. A free trial is available. Signal includes 10 AI voice conversations, basic analytics, and limited surveys and campaigns; higher tiers add unlimited surveys, users, and more integrations.

Getting Started and Support

### What training and onboarding options does Quitlo offer?

Quitlo provides live online training sessions for teams getting started. These sessions support guided setup and allow participants to ask questions in real time while learning the product’s core functions. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Quitlo offer?

Quitlo provides email/help desk and chat support. These channels let users reach support through written requests or live messaging, but no reviewer feedback is available here to describe response times, helpfulness, or common support issues.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Customer Segmentation

Process of dividing customers into groups based on common characteristics

NPS of Customers

Calculate NPS of customers

NPS Survey Structure

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Ratings/Reviews

Ratings/Reviews

Real-Time Analytics

Analyze and gain insights into data in real-time

Quitlo 11 features

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Calculate NPS of customers

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Group leads or contacts based on their specific characteristics

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Review data from past periods to reveal recurring tendencies and predict future performance

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Signal

$99.00

Flat Rate,Per Month

It includes:

-   10 AI voice conversations per month
-   NPS, CSAT & CES surveys (up to 500 per month)
-   Cancel flow & recovery widgets
-   Win-back & check-in campaigns (1 each)
-   Slack alerts
-   Basic analytics

Intelligence

$349.00

Flat Rate,Per Month

It includes:

-   Everything in Signal plan plus
-   100 AI voice conversations
-   Unlimited surveys
-   Unlimited team members
-   Structured Slack summaries
-   Save opportunity detection
-   Unlimited campaigns
-   Pattern analytics
-   API access
-   Weekly action digest

Professional

$1,499

Flat Rate,Per Month

It includes:

-   Everything in Intelligence plan plus
-   Unlimited AI conversations
-   Jira/Linear ticket creation
-   CRM integration (HubSpot, Salesforce)
-   Cross-company benchmarks
-   Custom AI conversation prompts
-   Dedicated onboarding

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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