# Runframe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Runframe Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/10037421/Runframe --- # Runframe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Runframe ## What is Runframe? Runframe is incident management and on-call scheduling software built for Slack. Engineering teams declare incidents, assign responders, set severity, and track every status change without leaving chat. On-call scheduling supports daily, weekly, and biweekly rotations with primary and backup coverage. Automatic escalation policies page the right person when the first responder doesn't acknowledge. Coverage gap detection ensures no one falls through the cracks. Analytics track MTTR, MTTA, incident volume by severity, and on-call fairness scores, giving engineering leaders visibility into response performance and team health. Structured post-incident reviews with auto-generated timelines help teams learn from every incident. Integrations include Jira, Google Meet, Datadog, Sentry, and Prometheus. Service-based routing ensures alerts reach the team that owns the affected service. Built for engineering teams of 10 to 200. Free plan available. Setup takes 30 minutes. ## What is Runframe used for? [Incident Management](https://www.capterra.com/incident-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Runframe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://runframe.io&name=Runframe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Runframe 0.0 VS. [4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $15 per user, per month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (670) Value For Money 0.0 (0) Value For Money 4.4 (594) Customer Service 0.0 (0) Customer Service 4.5 (625) ## Runframe alternatives [4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Trail A record of all activities within the system, including user access, changes made, etc. Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Event Logs A chronological record of actions or occurrences within a network, software, or process Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management Oversee people and resources to carry out an investigation On Call Scheduling Track and organize on-call shifts Runframe 9 features A record of all activities within the system, including user access, changes made, etc. Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Oversee people and resources to carry out an investigation Track and organize on-call shifts Track, report on and implement actions pertaining to physical safety at the workplace Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Growth $15.00 Per User,Per Month It includes: - unlimited incidents - on-call rotations - escalation policies - analytics - Third-Party Integration ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ Sentry](https://www.capterra.com/p/165426/Sentry/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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