--- title: "ResponseRx Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ResponseRx Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10037423/ResponseRx/" page_type: "product" language: "en" --- # ResponseRx Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ResponseRx ## What is ResponseRx? ResponseRx is an AI-driven solution for healthcare reputation management that helps businesses automate HIPAA-compliant responses to online reviews. The platform enables teams to utilize BrandVoice AI technology to create personalized, on-brand responses that match each provider's communication style while maintaining a consistent tone. ResponseRx streamlines the collection of Google reviews, which can improve search rankings for healthcare businesses. The system includes analytics tools that help identify trends and address issues to enhance patient satisfaction. Developed in collaboration with healthcare professionals, ResponseRx integrates into existing workflows to manage online reputation. The platform combines review generation, automated responses, and actionable feedback analysis in one comprehensive solution for healthcare organizations seeking to build trust through online presence. ## What is ResponseRx used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ResponseRx?[Manage this product listing](https://www.g2.com/products/responserx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ResponseRx 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## ResponseRx alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about ResponseRx Overview ### What company size and specific industries is ResponseRx built for? ResponseRx is designed for small to mid-sized businesses in service-based industries, including medical practices, wellness and aesthetics providers, dental clinics, orthodontists, professional services, hospitality groups, automotive businesses, and retail brands. It fits organizations that need a system for managing customer communication and responses across these sectors. Features and Usability ### What are the key features of ResponseRx? ResponseRx offers review management features including review monitoring, review notifications, review requests, ratings and reviews tracking, and response management. It also includes sentiment analysis, reporting and statistics, an activity dashboard, customizable branding, survey and poll management, and API access for connecting review and feedback workflows. Pricing ### How much does it cost and what fees or limitations are included? ResponseRx starts at $59 per month for the Review Only Plan - Standard and Respond Only Plan - Standard, both for 1-10 locations. The Review + Responder Plan - Standard is $99, HIPAA plans cost $129 and $199, and Enterprise & Agency Plans start at $250 for 11+ locations. Integrations ### Which third-party tools and platforms does ResponseRx integrate with? ResponseRx integrates with Google Maps and Google My Business Review Manager for location and review-management workflows. These cataloged integrations connect the platform to Google services used for business listings and customer feedback management. Getting Started and Support ### What training and onboarding options does ResponseRx offer? ResponseRx offers in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online sessions provide guided instruction, while documentation and videos give users written and visual reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does ResponseRx offer? ResponseRx provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support experiences, the support setup can be described only by these channels, without any claims about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ResponseRx supports **Review Request** and **Review Monitoring**. However, it does not include **Feedback Management**. With **Review Request**, businesses can encourage more customers to share their experiences, while **Review Monitoring** helps teams stay informed about new reviews across channels and respond faster to reputation issues, helping businesses improve visibility and maintain closer oversight of customer sentiment. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Content Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). Customizable Branding Add customized logos and colors to align with company branding Generative AI Use AI to generate content in the form of text, images, videos, etc. Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user ResponseRx 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Customizable Branding: Add customized logos and colors to align with company branding - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10037423/ResponseRx/pricing/) Review Only Plan - Standard $59.00 Flat Rate,Per Month It includes: - Survey and Review System - Custom Printable QR Signs - Non-HIPAA-Compliant - Buildout, Training and Launch Respond Only Plan - Standard $59.00 Flat Rate,Per Month It includes: - BrandVoice Review Responder - Google Business Profile Integration - Buildout, Training and Launch - Not HIPPA-Compliant Review + Responder Plan - Standard $99.00 Flat Rate,Per Month It includes: - Survey and Review System - BrandVoice Responder - Custom Printable QR Signs - Buildout, Training, and Launch - Not HIPAA-Compliant Review Only Plan - HIPAA $129.00 Flat Rate,Per Month It includes: - HIPAA Compliant Survey and Review System - Custom Printable QR Signs - Buildout, Training, and Launch Review + Responder Plan - HIPAA $199.00 Flat Rate,Per Month It includes: - HIPAA-Compliant Survey and Review System - BrandVoice Review Responder - Custom Printable QR Signs - Buildout, Training, and Launch Enterprise & Agency Plans $250.00 Flat Rate,Per Month It includes: - Full Review + Responder Platform - Rich Survey + GBP Reporting - Tiered Management Access - Location / Region Grouping - SOC 2 + HIPAA Compliance ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.