# Instamed Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Instamed Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/10037563/Instamed

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# 

 Instamed Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Instamed

## What is Instamed?

Instamed is a healthcare platform that connects patients with medical professionals through appointment booking, medical record access, and secure messaging. The platform provides a personalized calendar to help patients track appointments, exams, and medications. Instamed offers distinct interfaces for patients, doctors, medical assistants, and healthcare facilities to support different workflow needs. Doctors can manage their practice and patient communications through the system. Medical assistants can coordinate appointment scheduling and patient follow-ups. Healthcare facilities can oversee care coordination across teams. The platform stores medical documents in a centralized location where patients control visibility and sharing permissions. All data is hosted on HDS-certified servers in France and encrypted to meet European data protection standards. Instamed complies with GDPR regulations for handling personal health information.

## What is Instamed used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

€149

Per User, Per Month

Free trial  
not available

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Do you work for Instamed?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.instamed.fr/&name=Instamed)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Instamed

0.0

VS.

[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

€149

Per User, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (524)

Value For Money

0.0 (0)

Value For Money

4.7 (465)

Customer Service

0.0 (0)

Customer Service

4.8 (499)

## Instamed alternatives

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## FAQs about Instamed

Overview

### What company size and specific industries is Instamed built for?

Instamed is designed for healthcare organizations of any size that serve patients and clinical staff, including medical practices, healthcare establishments, and research-focused settings. It is used by doctors, paramedics, medical assistants, and medical researchers, making it suited to healthcare and medical environments rather than a single business segment.

Features and Usability

### What are the key features of Instamed?

Instamed offers appointment management, automated scheduling, and calendar management for patient and physician scheduling. It also includes patient intake, registration management, patient portal, and patient records management, plus E-prescribing, medical billing, financial management, reporting and statistics, workflow management, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Instamed starts at €49 per month per user for the Partner plan, which includes access to shared medical records, document uploads, and secure instant messaging. The Premium plan costs €149 per month per user and adds agenda tools, patient records, document editing, task management, questionnaires, and secure messaging.

Getting Started and Support

### What training and onboarding options does Instamed offer?

Instamed provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced visual guidance.

Getting Started and Support

### What customer support options does Instamed offer?

Instamed offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so support quality, response speed, and common frustrations cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Instamed 37 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Securely transfer, access, exchange, integrate or use data with different providers or systems

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Create and securely store digital patient records

Plan, manage, and track the financial activities of an individual or organization

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create, manage and track all task activities and progression

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Premium

€149.00

Per User,Per Month

It includes:

-   Dossier patient partagé
-   Agenda
-   messagerie sécurisée
-   Editeur de documents
-   Questionnaire
-   Gestion des Tâches

Basic

€119.00

Per User,Per Month

Partner

€49.00

Per User,Per Month

It includes:

-   Secure instant messaging
-   Access to shared medical records
-   Add documents to the shared record

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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