# Una Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Una Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10037573/Una --- # Una Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Una ## What is Una? Managing constant inquiries, multiple languages, and OTA commissions can overwhelm teams. Una responds instantly via voice, phone, and chat with natural, human-like conversations, ensuring no request is missed. Key capabilities with real outcomes: - 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. - Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. - PMS integration: Access real-time availability and reservation updates. - Centralized property knowledge: Deliver accurate, consistent answers every time. - Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. - Lead capture: Collect guest details to grow repeat bookings. - Streamline operations, reduce OTA dependency, and elevate guest experience. ## What is Una used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $599 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Una?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://polydom.ai&name=Una) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Una 0.0 VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $599 per user, per month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Una alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Live Chat Ability to chat online in real time Natural Language Processing Process and analyze human language in text or audio form Una 8 features Software program that continuously adjusts its behavior based on observed data Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Ability to chat online in real time Process and analyze human language in text or audio form Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Una Concierge $599.00 Flat Rate,Per Month It includes: - Concierge Una Concierge + Booking Management $799.00 Per Feature,Per Month It includes: - Concierge - Booking management Una Full Suit: Concierge + Booking & Task Management $999.00 Per Feature,Per Month It includes: - Concierge - Booking management - Task management ## Integrations [ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[ Clock PMS](https://www.capterra.com/p/132161/Clock-PMS/)[ Mews](https://www.capterra.com/p/145487/Mews-Commander/)[ Zeevou](https://www.capterra.com/p/202366/Zeevou/)[ Profitroom](https://www.capterra.com/p/181628/Profitroom-Booking-Engine/)[ Apaleo](https://www.capterra.com/p/197063/apaleo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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