---
title: "Updatrr Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Updatrr Software - reviews, pricing plans, popular comparisons to other Mobile Marketing products and more."
source_url: "https://www.capterra.com/p/10037592/Updatrr/"
page_type: "product"
language: "en"
---

# 

 Updatrr Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Updatrr

## What is Updatrr?

Updatrr is a Shopify app that automates WhatsApp communications for e-commerce operations. The platform enables abandoned cart reminders through automated messages that include product images and optional coupon codes. Real-time notifications keep customers informed about orders, shipments, payments, and refunds throughout the purchasing process. The software includes COD confirmation functionality to reduce return rates. Automated review reminders and purchase notifications help generate customer feedback. The app features a no-code chatbot builder for creating conversational shopping assistants. Integration with Facebook product catalogs enables direct sales through WhatsApp messaging. The platform connects with Shopify stores and processes broadcast campaigns for marketing outreach. Updatrr provides customizable notification templates and auto-reply capabilities for customer communication management.

## What is Updatrr used for?

[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.99

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Updatrr?[Manage this product listing](https://www.g2.com/products/updatrr-whatsapp-automation-for-shopify/claim_requests/new?auto=true)

## Updatrr Overview

Updated September 2026

AI summary

Updatrr provides businesses of all sizes with tools for managing and tracking mobile marketing campaigns, focusing on campaign management, engagement tracking, and conversion tracking. It supports features such as real-time notifications, multi-campaign handling, coupons, and an AI Copilot, and is accessible across web, cloud, and major mobile platforms, helping teams monitor audience interactions and refine campaign strategies.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Updatrr

0.0

VS.

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

$19.99

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.8 (271)

Value For Money

0.0 (0)

Value For Money

3.9 (251)

Customer Service

0.0 (0)

Customer Service

3.9 (238)

## Updatrr alternatives

[4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/145848/Ez-Texting/)

[Trumpia](https://www.capterra.com/p/131015/Trumpia-2-0/)

[4.5 (120)](https://www.capterra.com/p/131015/Trumpia-2-0/reviews/)

Starting price

$55.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131015/Trumpia-2-0/)

## FAQs about Updatrr

Overview

### What company size and specific industries is Updatrr built for?

Updatrr is designed for small to mid-sized e-commerce businesses, especially online store owners and Shopify users. It also suits companies in retail and direct-to-consumer sales that use WhatsApp for marketing and customer engagement, making it a fit for businesses focused on online selling and customer communication.

Features and Usability

### What are the key features of Updatrr?

Updatrr offers AI Copilot, API access, and campaign management for running multiple campaigns. Core functions include conversion tracking and engagement tracking, plus alerts and notifications such as real-time notifications, reminders, mobile alerts, and mobile access. Coupons are also included for campaign offers.

Pricing

### How much does it cost and what fees or limitations are included?

Updatrr starts with a free Starter Plan that is free to install and includes basic features. The Growth Plan costs $19.99 per month, usage-based, and the Pro Plan costs $29.99 per month, usage-based. A free version and free trial are available, while messaging costs apply on paid plans.

Getting Started and Support

### What training and onboarding options does Updatrr offer?

Updatrr provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs that teams can review at their own pace.

Getting Started and Support

### What customer support options does Updatrr offer?

Updatrr provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support experience details are not documented in the available reviewer data, so no claims can be made about response speed, helpfulness, or common frustrations.

## Features

AI summary

Based on 521 Mobile Marketing reviews

Capterra reviewers highlight these as the features buyers care about most when choosing mobile marketing software:

-   **Conversion Tracking** (**56%** of reviewers rated this feature as critical)
-   **Campaign Analytics** (**47%**)
-   **SMS Messaging** (**57%**)

Updatrr supports **Conversion Tracking**, which helps teams measure how campaigns turn user actions into results. However, it does not include **Campaign Analytics** or **SMS Messaging**. Instead, it offers **Engagement Tracking** (**50%**), a related feature that helps businesses monitor how users interact with campaigns and content. Together, these capabilities help businesses understand audience behavior and improve campaign decisions over time.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Updatrr 11 features

### All Features
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Campaign: Manage multiple campaigns in one system
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity

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## Pricing

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10037592/Updatrr/pricing/)

Growth Plan

$19.99

Usage Based,Per Month

It includes:

-   Send From Brand's WhatsApp Number
-   Updatrr Messenger with Auto Reply
-   Customisable Notifications
-   Broadcast Campaigns (WhatsApp Marketing)
-   Broadcast Campaign Scheduling
-   Chat Button
-   Free WhatsApp Number

Pro Plan

$29.99

Usage Based,Per Month

It includes:

-   Carousel Campaign Template
-   Smart Retry
-   Review Reminders
-   Automated Abandoned Browse Reminders
-   Conversion Tracking
-   Custom No-code Chatbot
-   Sell on WhatsApp (WhatsApp Commerce)
-   Repeat Purchase Reminders

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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