--- title: "CareConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareConnect Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/10037606/CareConnect/" page_type: "product" language: "en" --- # CareConnect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CareConnect ## What is CareConnect? CareConnect is a cloud-based home care agency management software designed to streamline operations with integrated features like scheduling, electronic visit verification (EVV), timesheets, billing, and electronic data interchange (EDI). Its responsive interface minimizes clicks and offers on-screen guidance. The scheduling tools manage appointments, recurring visits, and caregiver clock-in/out times while resolving conflicts. Timesheet management reduces errors and accelerates administrative tasks. The billing module simplifies invoices, recurring billing, and payment methods. CareConnect’s EDI functionality supports TriWest VACCN claim submission and status tracking, reducing follow-up calls. Multi-region templates ensure consistent configuration and compliance-ready workflows for audits. ## What is CareConnect used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareConnect?[Manage this product listing](https://www.g2.com/products/careconnect-careconnect/claim_requests/new?auto=true) ## CareConnect Overview Updated September 2026 AI summary CareConnect supports small and midsize organizations using home health care software by providing appointment management, care plan coordination, billing, and claims management. With features for scheduling, compliance, clinical documentation, mobile access, and a client portal, it enables care teams to organize operations and manage sensitive records. CareConnect is available across web and mobile platforms, with HIPAA-compliant workflows and reporting tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareConnect 0.0 VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $129 Flat Rate, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (93) Value For Money 0.0 (0) Value For Money 4.6 (89) Customer Service 0.0 (0) Customer Service 4.6 (91) ## CareConnect alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about CareConnect Overview ### What company size and specific industries is CareConnect built for? CareConnect is designed for home care agencies, startups, and growing care teams, with support for agencies that manage TriWest VACCN EDI claims. It is suited to small and mid-sized organizations in the home care sector that need HIPAA-compliant handling of care operations and claims. Features and Usability ### What are the key features of CareConnect? CareConnect offers appointment management, automated scheduling, and calendar management for care coordination, plus care plan management, patient records management, and charting for clinical documentation. It also includes billing and invoicing, claims management, time tracking by client, reporting and statistics, mobile access, client portal, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CareConnect starts at $129 per month for the Starter plan, billed as a flat rate. The Starter plan includes a 6-month free all-features period, and a free trial is available. No other pricing tiers, setup fees, or limitations are listed in the provided plan data. Getting Started and Support ### What training and onboarding options does CareConnect offer? CareConnect provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does CareConnect offer? CareConnect provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback about support is available in the catalog data, so customer experience details such as response speed, helpfulness, or common frustrations are not described here. ## Features AI summary Based on 708 Home Health Care reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) CareConnect supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help providers coordinate visits, protect sensitive patient information, and manage individualized care plans more effectively, allowing teams to deliver consistent care and keep daily operations organized. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications CareConnect 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10037606/CareConnect/pricing/) Starter $129.00 Flat Rate,Per Month It includes: - 6-month free all features Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.