--- title: "Genie Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Genie Software - reviews, pricing plans, popular comparisons to other Remote Work products and more." source_url: "https://www.capterra.com/p/10037613/Genie/" page_type: "product" language: "en" --- # Genie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Genie ## What is Genie? Genie is a business management platform that streamlines workflows and manages operations in one system. It features task management, workflow automation, and document collaboration capabilities. The platform includes Genie Drive for cloud storage with organization and cross-device access. Additional modules include calendar functionality for event management, customizable dashboards for data visualization, and a unified inbox for notifications. Dynamic forms enable data integration across the platform. Genie operates with an offline-first architecture, allowing work without internet connection while maintaining synchronization when reconnected. The platform prioritizes security through end-to-end encryption, role-based access controls, and compliance with industry standards. Genie works across multiple operating systems including iOS, Android, macOS, and Windows, providing native performance on each platform. ## What is Genie used for? [Team Management](https://www.capterra.com/team-management-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR968 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Genie?[Manage this product listing](https://www.g2.com/products/ess-holdings-genie/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Genie 5.0 (1) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price ZAR968 Other, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (5,315) Value For Money 4.0 (1) Value For Money 4.5 (5,072) Customer Service 5.0 (1) Customer Service 4.6 (5,086) ## Genie alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,619)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211559/Trello/) [Clovine](https://www.capterra.com/p/267448/Clovine/) [4.7 (139)](https://www.capterra.com/p/267448/Clovine/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267448/Clovine/) ## FAQs about Genie Overview ### What company size and specific industries is Genie built for? Genie is designed for small, mid-sized, and enterprise teams that need support across project management, sales, HR and recruitment, remote work, document management, and operations and compliance. It suits organizations in service, administrative, and regulated environments that rely on coordinated team workflows and document handling. Features and Usability ### What are the key features of Genie? Genie offers project management and project planning features including task management, assignment management, deadline management, task scheduling, progress tracking, and workflow management. It also includes collaboration tools such as @mentions, chat/messaging, commenting/notes, and document sharing, plus reporting & statistics, time tracking, resource management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Genie starts at ZAR 968 per month on the Starter plan for small teams, with Admin users at R225 per month, System users at R90 per month, and extra drive at R1.50 per GiB. Growth costs ZAR 2358 monthly, Business ZAR 8582 monthly, and a free trial is available. Getting Started and Support ### What training and onboarding options does Genie offer? Genie provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of features and workflows. Getting Started and Support ### What customer support options does Genie offer? Genie provides email/help desk and chat support. Reviewer feedback about support quality is not available, so no user-based assessment of response times, helpfulness, or common frustrations can be stated here. ## Features AI summary Based on 2,667 Remote Work reviews Capterra data shows that buyers of team management software rank the following features as their top priorities: - **API** (**82%** of reviewers rated this feature as critical) - **Multiple Projects** (**66%**) - **Prioritization** (**64%**) Genie includes **Multiple Projects** and **Prioritization**, so teams can manage work across different initiatives and focus on the tasks that matter most. However, it does not offer **API**. Instead, Genie provides other highly rated capabilities, including **Workflow Management** (**68%**), **Document Management** (**65%**), and **Reporting & Statistics** (**69%**), helping businesses organize processes, keep important files in one place, and track results more clearly. Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Assignment Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Progress Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Project Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Project Planning/Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Genie 35 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Assignment Management: Assign issues and tasks based on availability or required skills - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Fields: Customize data fields to support various needs and use cases - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Management: Create, save, and store files - Messaging: Communicate using messages within the system - Multiple Projects: Ability to handle several projects simultaneously - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10037613/Genie/pricing/) Starter Plan ZAR968.00 Other,Per Month It includes: - Up to 5 team members - 10 GB storage - Basic features - Mobile & desktop apps - Community support Growth ZAR2,358 Other,Per Month It includes: - Up to 50 team members - 20 GB storage included - All features included - Priority support - Advanced analytics - Custom workflows - API access Business ZAR8,582 Other,Per Month It includes: - 21–50 team members - Org-based licensing - All features included - Priority support - Advanced analytics - 50GB Storage Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Jacqueline D. Operations and Financial coordinator Construction ### "Proud user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2026 100% I had to learn to find the user guide which was easy to find. The ability to grow with the program and customize it to user needs Pros Integration with other programs Building and formulating of forms Easy to understand User friendly!! Cons Nothing Support team's always responsive and enhancing the system to improve the user experience!!!! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.