# Genie Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Genie Software - reviews, pricing plans, popular comparisons to other Team Management products and more.

Source: https://www.capterra.com/p/10037613/Genie

---

# 

 Genie Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Genie

## What is Genie?

Genie is a business management platform that streamlines workflows and manages operations in one system. It features task management, workflow automation, and document collaboration capabilities. The platform includes Genie Drive for cloud storage with organization and cross-device access. Additional modules include calendar functionality for event management, customizable dashboards for data visualization, and a unified inbox for notifications. Dynamic forms enable data integration across the platform. Genie operates with an offline-first architecture, allowing work without internet connection while maintaining synchronization when reconnected. The platform prioritizes security through end-to-end encryption, role-based access controls, and compliance with industry standards. Genie works across multiple operating systems including iOS, Android, macOS, and Windows, providing native performance on each platform.

## What is Genie used for?

[Team Management](https://www.capterra.com/team-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR968

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Genie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://essholdings.co.za/&name=Genie)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Genie

5.0 (1)

VS.

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

ZAR968

Other, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (4,835)

Value For Money

4.0 (1)

Value For Money

4.8 (3,686)

Customer Service

5.0 (1)

Customer Service

4.7 (3,971)

## Genie alternatives

[4.5 (868)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (60)](https://www.capterra.com/p/230178/Ninety/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Genie

Overview

### What company size and specific industries is Genie built for?

Genie is designed for small to large teams across project management, sales, HR and recruitment, remote work, document management, and operations and compliance. It suits organizations that need support for coordinating people, handling documents, and managing day-to-day business processes in these functions.

Features and Usability

### What are the key features of Genie?

Genie offers project management and project planning/scheduling features, including task management, task planning, assignment management, and prioritization. It also includes activity dashboard, activity tracking, progress tracking, project workflow, resource management, document management, search/filter, collaboration tools, and third-party integrations for managing multiple projects.

Pricing

### How much does it cost and what fees or limitations are included?

Genie starts at ZAR 968 per month per user for the Starter Plan, which includes 10 GB storage, basic features, and support for up to 5 team members. The Growth plan costs ZAR 2358 per user monthly, and the Business plan costs ZAR 8582. A free trial is available.

Getting Started and Support

### What training and onboarding options does Genie offer?

Genie provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material for setup and use, and videos provide visual walkthroughs for learning features and following steps at a self-paced pace.

Getting Started and Support

### What customer support options does Genie offer?

Genie provides Email/Help Desk and Chat support. No reviewer feedback about support quality is available, so the customer experience cannot be described from user sentiment. The listed channels indicate direct assistance options, but there is no evidence here about response speed, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Assignment Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assign issues and tasks based on availability or required skills

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Progress Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Project Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Project Planning/Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Genie 34 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Assign issues and tasks based on availability or required skills

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Customize data fields to support various needs and use cases

Specify or track the date/time a project, task, etc., is due for completion

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

Communicate using messages within the system

Ability to handle several projects simultaneously

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Search and filter data across systems to locate required information by entering keywords or certain criteria

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Starter Plan

ZAR968.00

Other,Per Month

It includes:

-   Up to 5 team members
-   10 GB storage
-   Basic features
-   Mobile & desktop apps
-   Community support

Growth

ZAR2,358

Other,Per Month

It includes:

-   Up to 50 team members
-   20 GB storage included
-   All features included
-   Priority support
-   Advanced analytics
-   Custom workflows
-   API access

Business

ZAR8,582

Other,Per Month

It includes:

-   21–50 team members
-   Org-based licensing
-   All features included
-   Priority support
-   Advanced analytics
-   50GB Storage

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JD

Jacqueline D.

Operations and Financial coordinator

Construction

### "Proud user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2026

100% I had to learn to find the user guide which was easy to find. The ability to grow with the program and customize it to user needs

Pros

Integration with other programs Building and formulating of forms Easy to understand User friendly!!

Cons

Nothing Support team's always responsive and enhancing the system to improve the user experience!!!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.