# Chat.co Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Chat.co Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10037721/Chat-co --- # Chat.co Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Chat.co ## What is Chat.co? Chat.co is an AI-powered chatbot platform that enables businesses and individuals to create, manage, and deploy customizable AI chatbots. The software unifies knowledge sources such as documents and wikis into a centralized Knowledge Core, allowing users to build AI agents that deliver precise, verifiable answers without coding. Multi-LLM support includes OpenAI and Claude, offering flexibility to select models based on accuracy, cost, and performance requirements. The platform provides cited answers in 2.3 seconds to support decision-making and reduce workflow bottlenecks. Chat.co facilitates customer engagement through front-facing chatbots that operate around the clock. Features include conversation logging, custom personalities, and website content ingestion to streamline chatbot management. Enterprise-grade security protects data across all interactions. The platform offers flexible pricing plans designed to scale from individual users to large organizations. ## What is Chat.co used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chat.co?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chat.co/&name=Chat.co) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chat.co 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $7 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (487) Value For Money 0.0 (0) Value For Money 4.4 (354) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Chat.co alternatives Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Chat.co Overview ### What company size and specific industries is Chat.co built for? Chat.co is designed for enterprises and organizations that need AI-powered knowledge management and chatbot tools, especially customer support teams, website managers, and IT professionals. It fits businesses that want to organize information, support users, and manage automated chat experiences across internal and external channels. Features and Usability ### What are the key features of Chat.co? Chat.co offers live chat, chatbot, autoresponders, and chat transcript tools for customer messaging. It also includes multi-channel communication and multi-channel management, knowledge base management, lead capture, activity dashboard, reporting and analytics, real-time monitoring, and API and third-party integrations for workflow and communication management. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Chat.co starts at $7 per month for the Starter Plan, which includes a 14-day free trial. The Pro Plan costs $59 per month, and the Business Plan costs $259 per month. Starter includes 1 chatbot, 1 team seat, 1,000 message credits, and branding; higher tiers add more seats, credits, and chatbots. Getting Started and Support ### What training and onboarding options does Chat.co offer? Chat.co provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation serves as written reference material, and videos offer visual walkthroughs for reviewing features and steps at any time. Getting Started and Support ### What customer support options does Chat.co offer? Chat.co provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. It offers multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Chat.co 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product For the intention to be used by developers Helps understand a user's intentions/actions Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $7.00 Flat Rate,Per Month It includes: - 1 chatbot - 1,000 message credits per month - 1 team seat - Knowledge base size: 1 million characters - AI access: Basic (no tier specified) - Privacy: Public - URL crawl limit: 500 pages per month - Branding: Yes (with branding) - Support: Community - Key feature: Train your AI in minutes Pro Plan $59.00 Flat Rate,Per Month It includes: - 3 chatbots - 2,000 message credits per month - 1 team seat - Knowledge base size: 2 million characters - AI access: GPT-4 & Advanced - Privacy: Public / Private - URL crawl limit: 10,000 pages per month - Branding: Yes (with branding) - Support: Email + Community - Key feature: Core for Solo Use Business Plan $259.00 Flat Rate,Per Month It includes: - 10 chatbots - 10,000 message credits per month - 10 team seats - Knowledge base size: 4 million characters - AI access: GPT-4 & Advanced - Privacy: Public / Private - URL crawl limit: 25,000 pages per month - Branding: Can be removed - Support: Priority Email / Chat - Key features: Collaboration, High Limits Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.