# Orthia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Orthia Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10037724/Orthia

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# 

 Orthia Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Orthia

## What is Orthia?

Orthia AI is an AI receptionist solution designed for orthodontic practices. The system enables teams to automate patient communication workflows, allowing teams to concentrate on clinical care. Features include call answering around the clock, real-time appointment scheduling, insurance verification, smart call routing, and multi-channel support for calls, chats, and texts. Built specifically for orthodontics, it integrates with practice management systems like Dolphin, Dentrix, Cloud 9, and Ortho2. The solution helps businesses handle orthodontic-specific tasks such as scheduling treatments, triaging emergencies, and verifying insurance eligibility without human intervention. It lets stakeholders address missed calls and lost leads by responding to all inquiries at any time. The system is HIPAA-compliant and includes an analytics dashboard for tracking performance.

## What is Orthia used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$399

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Orthia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orthia.io&name=Orthia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Orthia

0.0

VS.

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

$399

per user, per month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (487)

Value For Money

0.0 (0)

Value For Money

4.4 (354)

Customer Service

0.0 (0)

Customer Service

4.5 (425)

## Orthia alternatives

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Compass](https://www.capterra.com/p/10041681/Compass/)

[5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10041681/Compass/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

## FAQs about Orthia

Overview

### What company size and specific industries is Orthia built for?

Orthia is designed for orthodontic practices, dental offices, and multi-location orthodontic organizations, making it suitable for small clinics as well as larger dental groups that manage multiple sites. It is built for the orthodontic and dental sector rather than general business use.

Features and Usability

### What are the key features of Orthia?

Orthia includes AI/Machine Learning, Natural Language Processing, and a pre-configured bot for automated interactions. It also offers live chat, chat/messaging, autoresponders, contextual guidance, activity dashboard, real-time monitoring, and real-time notifications for managing conversations and tracking system activity.

Pricing

### How much does it cost and what fees or limitations are included?

Orthia starts at $399 per month for the Standard plan, with Premium priced at $499 per month. A free trial is available. The Standard plan includes AI receptionist coverage, automated scheduling, and analytics, while Premium adds Ask Orthia, full 24/7 coverage, multiple language support, and priority support.

Getting Started and Support

### What training and onboarding options does Orthia offer?

Orthia provides live online training sessions to help teams get started. This format supports guided setup and direct instruction from a trainer, giving users a structured way to learn the product and review core workflows in a live setting.

Getting Started and Support

### What customer support options does Orthia offer?

Orthia provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available on support experience, so response speed, helpfulness, and common issues with these channels cannot be assessed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Contextual Guidance

Interprets what a user is doing based on context and helps guide them through the process.

Orthia 11 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Interprets what a user is doing based on context and helps guide them through the process.

Ability to chat online in real time

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

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## Pricing

Free Trial

Standard

$399.00

Flat Rate,Per Month

It includes:

-   After-hours and overflow coverage
-   AI receptionist for overflow and after-hours
-   Automated scheduling and reminders
-   Emergency triage with staff tasking
-   PMS integration (compatible with Dolphin, Ortho2, Cloud 9, and more)
-   English and Spanish language support
-   Full analytics dashboard

Premium

$499.00

Flat Rate,Per Month

It includes:

-   Full 24/7 coverage (every call handled)
-   Multiple language support
-   "Ask Orthia" feature
-   Priority support

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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