--- title: "Orthia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orthia Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10037724/Orthia/" page_type: "product" language: "en" --- # Orthia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Orthia ## What is Orthia? Orthia AI is an AI receptionist solution designed for orthodontic practices. The system enables teams to automate patient communication workflows, allowing teams to concentrate on clinical care. Features include call answering around the clock, real-time appointment scheduling, insurance verification, smart call routing, and multi-channel support for calls, chats, and texts. Built specifically for orthodontics, it integrates with practice management systems like Dolphin, Dentrix, Cloud 9, and Ortho2. The solution helps businesses handle orthodontic-specific tasks such as scheduling treatments, triaging emergencies, and verifying insurance eligibility without human intervention. It lets stakeholders address missed calls and lost leads by responding to all inquiries at any time. The system is HIPAA-compliant and includes an analytics dashboard for tracking performance. ## What is Orthia used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $399 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orthia?[Manage this product listing](https://www.g2.com/products/orthia-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orthia 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $399 per user, per month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Orthia alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Orthia Overview ### What company size and specific industries is Orthia built for? Orthia is designed for orthodontic practices, dental offices, and multi-location orthodontic organizations. It is built for small single-office clinics as well as larger groups that manage several locations within the orthodontic and dental care sectors. Features and Usability ### What are the key features of Orthia? Orthia offers AI/Machine Learning, Natural Language Processing, and a Pre-Configured Bot for automated customer interactions. Core communication features include Live Chat, Chat/Messaging, Automated Responses, and Autoresponders, while Activity Dashboard, Real-Time Monitoring, Real-Time Notifications, and Contextual Guidance support interaction tracking and response management. Pricing ### How much does it cost and what fees or limitations are included? Orthia starts at $399 per month for the Standard plan, with Premium at $499 per month. A free trial is available. Standard includes after-hours and overflow coverage, automated scheduling and reminders, emergency triage, and analytics, while Premium adds Ask Orthia, full 24/7 coverage, multiple language support, and priority support. Getting Started and Support ### What training and onboarding options does Orthia offer? Orthia provides live online training sessions for getting started with the platform. These sessions support guided instruction and can be used to walk teams through setup, core features, and initial configuration in a virtual format. Getting Started and Support ### What customer support options does Orthia offer? Orthia provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support is organized across self-service and direct contact channels, giving users multiple ways to get help when questions come up. ## Features AI summary Based on 1,278 Chatbot reviews Not all chatbot software covers every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Orthia includes **Automated Responses** and **Natural Language Processing**, so teams can reply faster and better understand user intent during conversations. However, it does not include **Language Detection**. Instead, Orthia offers **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**), which give businesses more ways to manage customer interactions in real time and improve response quality over time, helping teams handle support more efficiently and provide more relevant answers. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Live Chat Ability to chat online in real time Orthia 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10037724/Orthia/pricing/) Standard $399.00 Flat Rate,Per Month It includes: - After-hours and overflow coverage - AI receptionist for overflow and after-hours - Automated scheduling and reminders - Emergency triage with staff tasking - PMS integration (compatible with Dolphin, Ortho2, Cloud 9, and more) - English and Spanish language support - Full analytics dashboard Premium $499.00 Flat Rate,Per Month It includes: - Full 24/7 coverage (every call handled) - Multiple language support - "Ask Orthia" feature - Priority support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.