# WatBox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WatBox Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/10037736/WatBox --- # WatBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) WatBox ## What is WatBox? WatBox is CRM software that integrates WhatsApp messaging into Salesforce, enabling sales agents to connect with prospects through personalized conversations and service teams to manage inquiries within the CRM. It supports one-on-one messaging, bulk messaging, and customer support in a unified interface. The platform includes broadcast and drip campaigns for WhatsApp marketing and allows agents to communicate directly from Salesforce communities. By centralizing WhatsApp interactions and data within Salesforce, WatBox consolidates communication records alongside CRM information. WatBox also supports AI bot integration to handle inquiries and automate engagement. It processes messages, manages conversations, and tracks communication history within Salesforce. Sales teams can nurture leads via WhatsApp while maintaining visibility into conversations and customer data, and service teams can resolve issues through the messaging channel. ## What is WatBox used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WatBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.watbox.ai/&name=WatBox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WatBox 0.0 VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price $6 Per User, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (271) Value For Money 0.0 (0) Value For Money 4.2 (251) Customer Service 0.0 (0) Customer Service 4.3 (238) ## WatBox alternatives Highest Rated [4.8 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about WatBox Overview ### What company size and specific industries is WatBox built for? WatBox is designed for organizations across a range of sizes that operate in real estate, manufacturing, recruitment services, travel and hospitality, immigration law, professional services, nonprofits, education, and financial services. It fits companies and institutions in these sectors that need software tailored to their industry-specific workflows and service requirements. Features and Usability ### What are the key features of WatBox? WatBox includes SMS Messaging, Mass Texting, and Scheduled Messaging for sending and timing messages, plus Automated Responses for handling replies. It also offers Contact Management to organize recipient lists and Campaign Planning and Campaign Scheduling for organizing message campaigns across communication workflows. Pricing ### How much does it cost and what fees or limitations are included? WatBox starts at $6 per user/month for the Standard - Service plan, with a 10-user minimum. Standard - Sales costs $7 per user/month with the same minimum, and Advanced costs $9 per user/month. A free trial is available. Integrations ### Which third-party tools and platforms does WatBox integrate with? WatBox integrates with ChatGPT, SMS, and WhatsApp Business API for messaging and AI-assisted communication. These catalog integrations connect WatBox to chat, text, and business messaging channels, giving teams a small set of third-party options for customer interactions. Getting Started and Support ### What training and onboarding options does WatBox offer? WatBox provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced review, and videos provide visual demonstrations that users can revisit as needed. Getting Started and Support ### What customer support options does WatBox offer? WatBox offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available on support quality, so the support experience cannot be described from user reports. The listed channels indicate multiple ways to get help and find product guidance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Planning Plan and strategize marketing campaigns Campaign Scheduling Set campaign schedules by selecting start, pause, and end dates Contact Management Manage, organize, and store contact information Drip Campaigns Send automated marketing emails based on user actions over a predetermined period WatBox 9 features Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Manage, organize, and store contact information Send automated marketing emails based on user actions over a predetermined period Send messages to multiple subscribers at the same time Send individual or bulk text messages at predetermined times Send messages via SMS Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Standard - Service $6.00 Per User,Per Month It includes: - One to One Messaging from Case - Notification on New Messages - New Lead/Case creation on New numbers Standard - Sales $7.00 Per User,Per Month It includes: - One to One Messaging from Lead/Contact - Notification on New Messages - New Lead/Case creation on New numbers Advanced $9.00 Per User,Per Month It includes: - One to One Messaging from Lead/Contact - One to One Messaging from Case - Notification on New Messages - New Lead/Case creation on New numbers - Bulk WhatsApp message for Campaigns - Bot Response AI Integrations ## Integrations [ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ SMS](https://www.capterra.com/p/153030/SMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.