--- title: "demeterrr Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about demeterrr Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10037755/demeterrr/" page_type: "product" language: "en" --- # demeterrr Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) demeterrr ## What is demeterrr? demeterrr is a CXM platform that automates feedback collection, review management, and reputation monitoring. It streamlines feedback with customizable surveys, gathering insights on customer satisfaction and pain points. demeterrr boosts online reputation by automating review requests and guiding satisfied customers to leave Google reviews. Using smart automation, it analyzes feedback, scoring and categorizing responses for actionable insights. The dashboard tracks performance in real-time, including review monitoring, sentiment analysis, and competitive benchmarking. demeterrr supports email and SMS for surveys and follow-ups, offering NPS, CSAT, and CES surveys, automated sequences, and CSV import. It provides API access for system integration, multi-location management, custom branding, and white-label capabilities. ## What is demeterrr used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$55.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for demeterrr?[Manage this product listing](https://www.g2.com/products/demeterrr/claim_requests/new?auto=true) ## demeterrr Overview Updated September 2026 AI summary demeterrr enables businesses of all sizes to gather, analyze, and act on customer feedback across multiple channels, supporting both survey creation and detailed reporting. With features like sentiment analysis, customizable templates, real-time analytics, and integration with tools such as Google My Business and Stripe, it offers flexible deployment via cloud or web-based platforms for customer experience management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### demeterrr 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price CA$55.99 Flat Rate, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,902) Value For Money 0.0 (0) Value For Money 4.4 (2,333) Customer Service 0.0 (0) Customer Service 4.3 (2,161) ## demeterrr alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about demeterrr Overview ### What company size and specific industries is demeterrr built for? demeterrr is designed for small and medium-sized businesses in residential services, automotive, health and wellness, restaurants, beauty and salons, hospitality, retail, and professional services. It fits companies in these sectors that need software suited to SMB operations and customer-facing service work. Features and Usability ### What are the key features of demeterrr? demeterrr offers survey and feedback management with NPS survey structure, feedback management, negative feedback management, and survey/poll management. It also includes reporting and analytics features such as real-time reporting, trend analysis, visual analytics, and data visualization, plus customizable forms, templates, fields, branding, alerts, permissions, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? demeterrr starts with a free plan, then the Starter plan at CA$55.99 per month, the Pro plan at CA$114.99 per month, and the Business plan at CA$204.99 per month. The free version includes 1 user and 5 surveys, but excludes SMS delivery, reputation management, multi-location support, white-label branding, and API access. Integrations ### Which third-party tools and platforms does demeterrr integrate with? demeterrr integrates with Google My Business Review Manager, Stripe Billing, and Twilio. These catalog integrations cover review management, billing, and messaging workflows, giving the platform connectivity with key business tools for managing customer interactions and payments. Getting Started and Support ### What training and onboarding options does demeterrr offer? demeterrr provides documentation and videos for teams getting started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning. These training formats give users two ways to review product information and follow introductory steps. Getting Started and Support ### What customer support options does demeterrr offer? demeterrr provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of Customer Experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) demeterrr supports all three of the features reviewers value most: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, track trends through clear reporting, and turn feedback into informed service improvements, allowing teams to respond faster and improve the overall customer experience. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Customizable Fields Customize data fields to support various needs and use cases demeterrr 28 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10037755/demeterrr/pricing/) Starter Plan CA$55.99 Flat Rate,Per Month It includes: - 500 surveys per month - Email delivery - 3 users - NPS, CSAT & CES surveys - Advanced analytics - CSV import - Email support Pro Plan CA$114.99 Flat Rate,Per Month It includes: - Unlimited surveys - 200 SMS per month - 10 users - Reputation management - AI review responses - Google Reviews sync - Automated sequences - Employee attribution - API access - Priority support Business Plan CA$204.99 Flat Rate,Per Month It includes: - Unlimited surveys - 500 SMS per month - Unlimited users - Multi-location support - White-label branding - Full API access - Reputation management - Custom fields & webhooks - Embeddable widget - Dedicated support ## Integrations [ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.