--- title: "Attention Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Attention Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/10037773/Attention/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Attention Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Attention ## What is Attention? Attention is a cloud-based sales platform that records and analyzes sales touchpoints across meetings, calls, and emails. Teams use Attention to automatically update CRM records, generate follow-up emails, and track deal progress without manual data entry. Attention provides managers with scorecards and coaching insights drawn from real sales conversations, helping teams identify patterns and gaps in their sales process. The platform also offers deal health scoring and pipeline visibility to support forecasting. Attention is best suited for sales teams in small to midsize businesses across industries such as technology, financial services, and professional services. ## What is Attention used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Attention?[Manage this product listing](https://www.g2.com/products/attention/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Attention 0.0 VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (561) Value For Money 0.0 (0) Value For Money 4.9 (306) Customer Service 0.0 (0) Customer Service 5.0 (329) ## Attention alternatives [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (232)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (571)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Attention Overview ### What company size and specific industries is Attention built for? Attention is designed for small, mid-sized, and enterprise organizations with sales teams, revenue operations leaders, sales enablement managers, sales representatives, and customer success departments. It fits companies that manage selling and post-sale customer work across B2B sales and revenue operations functions. Features and Usability ### What are the key features of Attention? Attention offers AI Copilot and AI Writing Assistant tools, plus CRM, contact management, and customer database features for sales records. It also includes call tracking, conversation intelligence, email management, SMS messaging, task management, workflow automation, reporting and analytics, forecasting, and third-party integrations. Integrations ### Which third-party tools and platforms does Attention integrate with? Attention integrates with over 170 third-party tools and platforms across CRM, scheduling, storage, and communication. Catalog integrations include ActiveCampaign, Agentforce Sales, Aircall, Airtable, Amazon Connect, Apollo.ai, Box, Calendly, Captain Data, and Certopus, with additional support for tools like Baserow, Beamer, and Bloomerang CRM. Getting Started and Support ### What training and onboarding options does Attention offer? Attention provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide on-demand walkthroughs for reviewing product steps and features. Getting Started and Support ### What customer support options does Attention offer? Attention provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. With no reviewer feedback available on support experience, no user sentiment about response speed, helpfulness, or common issues can be confirmed from the catalog data. ## Features AI summary Based on 341 Conversation Intelligence reviews Not all AI Sales Assistant products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Customer Engagement** (**86%** of reviewers rated this feature as critical) - **Lead Management** (**72%**) - **Lead Engagement** (**56%**) Attention supports **Customer Engagement** and **Lead Engagement**, helping sales teams connect with prospects and keep conversations active throughout the pipeline. However, it does not include **Lead Management**. Instead, it offers other buyer-valued features such as **Lead Scoring** (**73%**), **Meeting Management** (**50%**), and **Scheduling** (**50%**), giving teams practical ways to prioritize opportunities, coordinate follow-ups, and keep sales activity organized. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data AI Writing Assistant Generates and edits text using machine learning Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Chatbot AI-based platform which conducts a conversation via auditory or textual methods Attention 45 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Writing Assistant: Generates and edits text using machine learning - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Coaching: Assign coaches to new employees based on role and experience. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Entry: The process of entering information or updating records in a computer system or database - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Sales Teams/Organizations: Caters to sales teams - Forecasting: Form predictions based on past and present data/trends - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Notes Management: Allow users to create, edit, and sort multiple notes - Omnichannel Outreach: Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement - Personalization: Adjust communications based on previous interactions or personal preferences - Predictive Analytics: Predict future data based on historical data sets - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scorecard: Provides a scorecard to display team and/or individual performance. - SMS Messaging: Send messages via SMS - Speech Recognition: Train your system to interpret and transcribe voice messages - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.