# OpenTexT Core Email Continuity Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenTexT Core Email Continuity Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/10037785/OpenTex-Core-Email-Continuity

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# 

 OpenTexT Core Email Continuity Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

OpenTexT Core Email Continuity

## What is OpenTexT Core Email Continuity?

OpenText Core Email Continuity is an email continuity solution that maintains access to email during server outages or infrastructure failures. This SaaS platform stores 30 days of email messages and enables users to send, receive, and manage emails through a secure web portal or Outlook when the primary server is offline. Automatic failover protection redirects users seamlessly to maintain business communications and productivity during downtime. The solution integrates with OpenText™ Core Email Threat Protection to deliver end-to-end security and compliance. Setup requires no additional hardware, and the system automatically syncs all email activity back to the primary server once service is restored. Data center options in the U.S., U.K., or Switzerland support regional compliance requirements.

## What is OpenTexT Core Email Continuity used for?

[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

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## FAQs about OpenTexT Core Email Continuity

Overview

### What company size and specific industries is OpenTexT Core Email Continuity built for?

OpenTexT Core Email Continuity is designed for businesses of any size that depend on continuous email access to keep teams connected and productive. The description does not name specific industries, so it appears suited to general business use rather than a particular sector.

Features and Usability

### What are the key features of OpenTexT Core Email Continuity?

OpenTexT Core Email Continuity offers email monitoring and email tracking, plus alerts/notifications for message status. It includes archiving & retention, search/filter, and real-time reporting with reporting/analytics. Access controls/permissions, multiple user accounts, shared inboxes, inbox management, and third-party integrations support message oversight and team-based email operations.

Integrations

### Which third-party tools and platforms does OpenTexT Core Email Continuity integrate with?

OpenTexT Core Email Continuity connects natively to Microsoft Outlook.

Getting Started and Support

### What training and onboarding options does OpenTexT Core Email Continuity offer?

OpenTexT Core Email Continuity provides webinars and documentation to help teams get started. Webinars offer guided, live instruction for setup and feature overview, while documentation gives written reference material for self-paced learning and step-by-step support.

Getting Started and Support

### What customer support options does OpenTexT Core Email Continuity offer?

OpenTexT Core Email Continuity provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Because no reviewer feedback about support is available, no claims can be made about response times, helpfulness, or common frustrations. The listed channels define the support experience available to users.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Email Monitoring

Ability to oversee and optimize the operations of a mail server

OpenTexT Core Email Continuity 13 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

Control system access and/or deliverability for applications and email addresses

## Pricing

## Integrations

[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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