--- title: "OpenTexT Core Email Continuity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenTexT Core Email Continuity Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/10037785/OpenTex-Core-Email-Continuity/" page_type: "product" language: "en" --- # OpenTexT Core Email Continuity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) OpenTexT Core Email Continuity ## What is OpenTexT Core Email Continuity? OpenText Core Email Continuity is an email continuity solution that maintains access to email during server outages or infrastructure failures. This SaaS platform stores 30 days of email messages and enables users to send, receive, and manage emails through a secure web portal or Outlook when the primary server is offline. Automatic failover protection redirects users seamlessly to maintain business communications and productivity during downtime. The solution integrates with OpenText™ Core Email Threat Protection to deliver end-to-end security and compliance. Setup requires no additional hardware, and the system automatically syncs all email activity back to the primary server once service is restored. Data center options in the U.S., U.K., or Switzerland support regional compliance requirements. ## What is OpenTexT Core Email Continuity used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Email Management](https://www.capterra.com/email-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenTexT Core Email Continuity?[Manage this product listing](https://www.g2.com/products/opentext-core-email-continuity/claim_requests/new?auto=true) ## OpenTexT Core Email Continuity Overview Updated September 2026 AI summary OpenTexT Core Email Continuity provides email management capabilities for businesses of all sizes, offering features such as inbox management, shared inboxes, contact management, and email tracking. Supporting cloud and on-premise deployment, it includes options for real-time reporting, archiving, workflow management, and access controls, making it suitable for organizations seeking reliable communication continuity and administrative oversight. ## FAQs about OpenTexT Core Email Continuity Overview ### What company size and specific industries is OpenTexT Core Email Continuity built for? OpenTexT Core Email Continuity is designed for businesses of any size that depend on continuous email access to keep teams connected and productive during outages. The description does not specify particular industries, so it appears suitable for organizations across sectors that need email continuity. Features and Usability ### What are the key features of OpenTexT Core Email Continuity? OpenTexT Core Email Continuity includes email monitoring and email tracking, plus alerts/notifications, activity dashboard, and real-time reporting for message oversight. It also offers archiving & retention, search/filter, access controls/permissions, whitelisting/blacklisting, and third-party integrations, with API support and multiple user accounts for managing continuity workflows. Integrations ### Which third-party tools and platforms does OpenTexT Core Email Continuity integrate with? OpenTexT Core Email Continuity connects natively to Microsoft Outlook. Getting Started and Support ### What training and onboarding options does OpenTexT Core Email Continuity offer? OpenTexT Core Email Continuity provides webinars and documentation to help teams get started. Webinars support guided learning through scheduled sessions, while documentation offers written reference material for setup, product features, and ongoing use. Getting Started and Support ### What customer support options does OpenTexT Core Email Continuity offer? OpenTexT Core Email Continuity provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support experiences are not described in reviewer feedback here, so no claims can be made about response times or helpfulness. The listed channels give users direct contact options and self-service resources for product questions. ## Features AI summary Based on 17,634 Email Archiving reviews Capterra data shows that buyers of Email Management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) OpenTexT Core Email Continuity supports all three features that reviewers rate most highly: **Inbox Management**, **Search/Filter**, and **Email Tracking**. Together, these capabilities help businesses keep email organized, find messages faster, and monitor email activity more effectively, allowing teams to maintain continuity and respond with greater confidence. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Email Monitoring Ability to oversee and optimize the operations of a mail server OpenTexT Core Email Continuity 13 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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