---
title: "SBS Core MSS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SBS Core MSS Software - reviews, pricing plans, popular comparisons to other Subscription Management products and more."
source_url: "https://www.capterra.com/p/10037787/SBS-Core-MSS/"
page_type: "product"
language: "en"
---

# 

 SBS Core MSS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SBS Core MSS

## What is SBS Core MSS?

SBS Mortgage & Savings Suite helps UK banks and building societies automate mortgage operations, reduce costs, and stay compliant. SBS Mortgage & Savings Suite (MSS) is an end-to-end platform for UK banks, building societies, and specialist lenders. It automates workflows, simplifies regulatory compliance, and delivers self-service portals for brokers and customers. Used by 50% of UK building societies and supporting 25% of all UK mortgages, MSS enables progressive modernization through a modular, scalable architecture. SBS Mortgage & Savings Suite delivers proven results: Kensington reduced offer time from nearly a month to 11 days; NatWest improved completion success rate from 60-70% to 99.5% with 87% of switches automated; Newbury cut application-to-offer days by 50%; Shawbrook Bank grew by 70,000 clients in one year. MSS reduces TCO by automating workflows, minimises regulatory risk through automated compliance updates, and enables rapid scaling in response to market demands.

## What is SBS Core MSS used for?

[Subscription Management](https://www.capterra.com/subscription-management-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

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## SBS Core MSS Overview

Updated September 2026

AI summary

SBS Core MSS is a cloud-based mortgage solution for midsize and enterprise financial institutions, supporting CRM, compliance management, document management, loan origination, loan servicing, and pipeline management. It offers features for both borrowers and brokers, including contact management, workflow management, document storage, lender search, and API connectivity, enabling organizations to manage mortgage processes efficiently across their teams.

## FAQs about SBS Core MSS

Overview

### What company size and specific industries is SBS Core MSS built for?

SBS Core MSS is designed for UK banks and building societies, making it suited to financial institutions operating in the banking and mutual lending sectors. The target audience is industry-specific rather than size-specific, with the product aimed at organizations in the UK financial services market.

Features and Usability

### What are the key features of SBS Core MSS?

SBS Core MSS offers loan origination, loan servicing, and pipeline management for mortgage operations, along with CRM, lead management, and contact management. It also includes compliance management, document management and document storage, workflow management, lender search, and API support for borrowers and brokers.

Getting Started and Support

### What customer support options does SBS Core MSS offer?

SBS Core MSS provides email/help desk, a knowledge base, and phone support. Support experience details are not described in the catalog data, so no user sentiment about response times, helpfulness, or common issues can be stated.

## Features

AI summary

Based on 226 Subscription Management reviews

Capterra reviewers highlight these as the features buyers care about most when comparing mortgage software:

-   **Loan Management** (**67%** of reviewers rated this feature as critical)
-   **CRM** (**69%**)
-   **Electronic Applications** (**59%**)

SBS Core MSS includes **CRM**, which helps lenders manage borrower relationships and keep communication organized throughout the mortgage process. However, it does not include **Loan Management** or **Electronic Applications**. Instead, the product offers **Pipeline Management** (**56%**), which gives teams visibility into loan progress and helps businesses track deals more effectively, allowing teams to stay organized and respond faster as applications move through each stage.

API

Application programming interface that allows for integration with other systems/databases

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Document Management

Store, manage, and track all electronic documents in a centralized location

Document Storage

Store and organize documents in a centralized system

SBS Core MSS 12 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- For Brokers: Used by brokers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Loan Origination: Process of securing a loan from a bank or any other lender.
- Loan Servicing: Process of collecting loan interest and escrow payments from a borrower.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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