--- title: "Onyx AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onyx AI Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more." source_url: "https://www.capterra.com/p/10037808/Onyx-AI/" page_type: "product" language: "en" --- # Onyx AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Onyx AI ## What is Onyx AI? Onyx AI is a cloud-based and self-hosted enterprise search and AI chat platform that connects a company's internal tools, documents, and applications into one searchable knowledge base. Businesses use Onyx AI to help employees find information quickly across sources like Slack, Google Drive, Confluence, and more, without switching between systems. The platform offers AI-assisted chat, document search, and the ability to build custom AI assistants tailored to specific teams or workflows. Administrators can control permissions, ensuring users only access content they are authorized to view. Onyx AI is best suited for mid-size to large businesses across industries such as technology, finance, and healthcare, particularly teams that manage large volumes of internal documentation and need faster access to company knowledge. ## What is Onyx AI used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onyx AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onyx.app&name=Onyx AI) ## Onyx AI Overview Updated September 2026 AI summary Onyx AI equips midsize and enterprise organizations with AI-driven enterprise search capabilities, supporting natural language and semantic queries across multiple data sources. With features like indexing, search/filter, API access, generative AI, and user management, it integrates with platforms such as Slack and Discord. Onyx AI is available as a cloud, SaaS, or desktop solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onyx AI 0.0 VS. [4.7 (24,190)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $20 Per User, Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (640) Value For Money 0.0 (0) Value For Money 4.5 (503) Customer Service 0.0 (0) Customer Service 4.4 (524) ## Onyx AI alternatives [4.7 (25)](https://www.capterra.com/p/172500/AddSearch/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Guru](https://www.capterra.com/p/224830/Guru/) [4.8 (640)](https://www.capterra.com/p/224830/Guru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/224830/Guru/) Highest Rated [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) [4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186030/Luigi-s-Box/) ## FAQs about Onyx AI Overview ### What company size and specific industries is Onyx AI built for? Onyx AI is designed for mid-market and enterprise technical teams that need AI chat and enterprise search over company knowledge. It fits organizations that require open-source customization, integrations, and strong data and permission control, especially in knowledge-intensive environments with complex internal information access needs. Features and Usability ### What are the key features of Onyx AI? Onyx AI offers AI/Machine Learning and Generative AI capabilities, plus natural language search and semantic search for querying content. It includes indexing, search/filter tools, and support for multiple data sources. API access, third-party integrations, and user management round out its core feature set. Pricing ### How much does it cost and what fees or limitations are included? Onyx AI starts at $20 per user per year for the Business Plan. A free version and a free trial are available. The plan includes 40+ app connectors, access to all major LLMs, custom AI agents, developer APIs, encryption of secrets, and community support. Integrations ### Which third-party tools and platforms does Onyx AI integrate with? Onyx AI connects natively to Discord and Slack for communication workflows. These two integrations cover common team messaging and community coordination needs, giving users direct access to chat-based collaboration across both platforms. Getting Started and Support ### What training and onboarding options does Onyx AI offer? Onyx AI provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover broader group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Onyx AI offer? Onyx AI provides email/help desk support, a FAQ/forum, a knowledge base, and chat. These channels give users multiple ways to find answers and contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 218 Enterprise Search reviews Capterra data shows that buyers of enterprise search software rank the following features as their top priorities: - **Full Text Search** (**47%** of reviewers rated this feature as critical) - **Natural Language Search** (**45%**) - **Search/Filter** (**45%**) Onyx AI supports **Natural Language Search** and **Search/Filter**, giving teams an easier way to find information through conversational queries and narrow results quickly. However, it does not offer **Full Text Search**. Instead, it provides other features that reviewers also rate as important, including **Third-Party Integrations** (**49%**) and **Indexing** (**39%**), which help connect content across systems and organize data for faster discovery, helping businesses find relevant knowledge more efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Indexing Compile and organize data into specific metrics Multiple Data Sources Allows users to manage data from a number of sources Natural Language Search Ability to interact with the application using human languages such as English Onyx AI 9 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Indexing: Compile and organize data into specific metrics - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Search: Ability to interact with the application using human languages such as English - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10037808/Onyx-AI/pricing/) Business Plan $20.00 Per User,Per Year It includes: - Chat and Search UI - Access to All Major LLMs (Large Language Models) - Custom AI Agents - Actions (MCP / OpenAPI) - 40+ App Connectors - Web Search - Deep Research - Code Interpreter - Image Generation - Slack Integration - Developer APIs - Query History & Usage Dashboards - Basic Auth - Google OAuth - RBAC (Role-Based Access Control) - Permission Inheritance - Encryption of Secrets - Community Support Enterprise Talk to our sales team! ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Discord](https://www.capterra.com/p/240238/Discord/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.