--- title: "Onyx AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onyx AI Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more." source_url: "https://www.capterra.com/p/10037808/Onyx-AI/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Onyx AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Onyx AI ## What is Onyx AI? Onyx AI is a cloud-based and self-hosted enterprise search and AI chat platform that connects a company's internal tools, documents, and applications into one searchable knowledge base. Businesses use Onyx AI to help employees find information quickly across sources like Slack, Google Drive, Confluence, and more, without switching between systems. The platform offers AI-assisted chat, document search, and the ability to build custom AI assistants tailored to specific teams or workflows. Administrators can control permissions, ensuring users only access content they are authorized to view. Onyx AI is best suited for mid-size to large businesses across industries such as technology, finance, and healthcare, particularly teams that manage large volumes of internal documentation and need faster access to company knowledge. ## What is Onyx AI used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onyx AI?[Manage this product listing](https://www.g2.com/products/onyx-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onyx AI 0.0 VS. [4.5 (568)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $20 Per User, Per Year Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (568) Value For Money 0.0 (0) Value For Money 4.4 (433) Customer Service 0.0 (0) Customer Service 4.5 (505) ## Onyx AI alternatives [4.7 (24,229)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) ## FAQs about Onyx AI Overview ### What company size and specific industries is Onyx AI built for? Onyx AI is designed for midsize to large businesses in defense, healthcare, financial services, higher education, and government. It is built for organizations that need a solution suited to larger teams and regulated environments across these sectors. Features and Usability ### What are the key features of Onyx AI? Onyx AI offers AI/Machine Learning, Generative AI, and Semantic Search for finding information across multiple data sources. It includes Natural Language Search, Indexing, and Search/Filter tools, plus an API, Third-Party Integrations, and User Management for connecting systems and controlling access. Pricing ### How much does it cost and what fees or limitations are included? Onyx AI starts at $20 per user per year for the Business Plan. A free version and free trial are available. The plan includes 40+ app connectors, access to major LLMs, custom AI agents, developer APIs, and community support, with no other fees or limitations stated. Integrations ### Which third-party tools and platforms does Onyx AI integrate with? Onyx AI connects natively to Discord and Slack, covering team communication platforms for chat-based workflows and internal collaboration. These integrations let Onyx AI fit into existing messaging environments without adding extra tools. Getting Started and Support ### What training and onboarding options does Onyx AI offer? Onyx AI provides documentation as its training option. Documentation gives teams written reference material for learning product features, reviewing setup steps, and checking guidance as needed during onboarding and later use. Getting Started and Support ### What customer support options does Onyx AI offer? Onyx AI provides email/help desk support, FAQ/forum access, and a knowledge base. These channels give users written help for common questions and account issues. No reviewer feedback about support experience is available here, so support quality, response times, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 218 Enterprise Search reviews Not all Enterprise Search products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Natural Language Search** (**45%** of reviewers rated this feature as critical) - **Search/Filter** (**45%**) - **Full Text Search** (**47%**) Onyx AI supports **Natural Language Search** and **Search/Filter**, giving teams a more intuitive way to find information and narrow results quickly across large content sets. While the system lacks **Full Text Search**, it does provide other highly rated capabilities, including **Third-Party Integrations** (**49%**) and **Indexing** (**39%**). These features help businesses connect data from multiple tools and organize content for faster discovery, allowing teams to locate relevant knowledge with less manual effort. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Indexing Compile and organize data into specific metrics Multiple Data Sources Allows users to manage data from a number of sources Natural Language Search Ability to interact with the application using human languages such as English Onyx AI 9 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Indexing: Compile and organize data into specific metrics - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Search: Ability to interact with the application using human languages such as English - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10037808/Onyx-AI/pricing/) Business Plan $20.00 Per User,Per Year It includes: - Chat and Search UI - Access to All Major LLMs (Large Language Models) - Custom AI Agents - Actions (MCP / OpenAPI) - 40+ App Connectors - Web Search - Deep Research - Code Interpreter - Image Generation - Slack Integration - Developer APIs - Query History & Usage Dashboards - Basic Auth - Google OAuth - RBAC (Role-Based Access Control) - Permission Inheritance - Encryption of Secrets - Community Support Enterprise Talk to our sales team! ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Discord](https://www.capterra.com/p/240238/Discord/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.