# Onyx AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Onyx AI Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more. Source: https://www.capterra.com/p/10037808/Onyx-AI/reviews --- # Onyx AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Onyx AI ## What is Onyx AI? Onyx AI is an open-source enterprise search and AI assistant platform that helps teams locate information across company data sources. The software combines natural language processing, hybrid search, and large language models to deliver contextual responses to user queries. Features include deep research capabilities, a code interpreter, web search, and advanced chat functions. Onyx AI grounds answers in company knowledge through hybrid search, contextual retrieval, and knowledge graphs. The platform integrates with business applications, syncing updates in real time while respecting access permissions. As an open-source solution, Onyx AI offers transparency, control, and customization options, including flexible language models, search settings, and APIs. The software supports collaboration through chat sharing, user feedback, and usage analytics. ## What is Onyx AI used for? [Enterprise Search](https://www.capterra.com/enterprise-search-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onyx AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://onyx.app&name=Onyx AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onyx AI 0.0 VS. [4.7 (24,125)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $20 Per User, Per Year Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (110) Value For Money 0.0 (0) Value For Money 4.5 (106) Customer Service 0.0 (0) Customer Service 4.4 (107) ## Onyx AI alternatives [4.7 (25)](https://www.capterra.com/p/172500/AddSearch/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Luigi's Box](https://www.capterra.com/p/186030/Luigi-s-Box/) [4.9 (110)](https://www.capterra.com/p/186030/Luigi-s-Box/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186030/Luigi-s-Box/) [Guru](https://www.capterra.com/p/224830/Guru/) [4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/224830/Guru/) ## FAQs about Onyx AI Overview ### What company size and specific industries is Onyx AI built for? Onyx AI is designed for mid-market and enterprise technical teams that need AI chat and enterprise search across company knowledge. It fits organizations that require open-source customization, integrations, and strict data and permission control, especially technology-driven businesses with complex internal information needs. Features and Usability ### What are the key features of Onyx AI? Onyx AI offers AI/Machine Learning, Generative AI, and Semantic Search for querying and retrieval, plus Natural Language Search, Search/Filter, and Indexing. It also supports Multiple Data Sources, Third-Party Integrations, an API, and User Management for connecting systems and controlling access. Pricing ### How much does it cost and what fees or limitations are included? Onyx AI starts at $20 per year per user for the Business Plan. A free version and free trial are available. The plan includes 40+ app connectors, access to major LLMs, custom AI agents, developer APIs, image generation, and community support. Integrations ### Which third-party tools and platforms does Onyx AI integrate with? Onyx AI integrates with 2 third-party tools: Slack and Discord. These integrations cover communication platforms and let Onyx AI connect with common team chat environments used for internal collaboration and notifications. Getting Started and Support ### What training and onboarding options does Onyx AI offer? Onyx AI provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation serves as written reference material, and videos offer visual walkthroughs for reviewing features and steps. Getting Started and Support ### What customer support options does Onyx AI offer? Onyx AI provides email/help desk, FAQ/forum, knowledge base, and chat support. With no reviewer feedback on support topics, user experience details such as response speed, helpfulness, or common frustrations are not available here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Generative AI Use AI to generate content in the form of text, images, videos, etc. Indexing Compile and organize data into specific metrics Multiple Data Sources Allows users to manage data from a number of sources Natural Language Search Ability to interact with the application using human languages such as English Onyx AI 9 features Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Use AI to generate content in the form of text, images, videos, etc. Compile and organize data into specific metrics Allows users to manage data from a number of sources Ability to interact with the application using human languages such as English Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks ## Pricing Free Trial Free Version Business Plan $20.00 Per User,Per Year It includes: - Chat and Search UI - Access to All Major LLMs (Large Language Models) - Custom AI Agents - Actions (MCP / OpenAPI) - 40+ App Connectors - Web Search - Deep Research - Code Interpreter - Image Generation - Slack Integration - Developer APIs - Query History & Usage Dashboards - Basic Auth - Google OAuth - RBAC (Role-Based Access Control) - Permission Inheritance - Encryption of Secrets - Community Support ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Discord](https://www.capterra.com/p/240238/Discord/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.