# Viralby Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Viralby Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10037871/Viralby --- # Viralby Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Viralby ## What is Viralby? Viralby is a customer-powered sales platform that helps launch ambassador programs to drive growth through user-generated content, lead acquisition, and customer retention. The platform provides step-by-step marketing tasks that guide customers to promote brands through posts, comments, reviews, and shares across various channels. The software enables companies to create branded currency, similar to airline miles, which customers earn by completing promotional tasks. This currency can be redeemed for perks such as discounts, bonuses, and products. The platform includes automated verification and rewards functionality, requiring no coding to implement. Viralby generates authentic user-generated content and social proof, which can enhance SEO and AI visibility. The platform transforms customers into brand advocates through clear task instructions and immediate rewards, distinguishing it from standard referral programs where incentives may be delayed or uncertain. ## What is Viralby used for? [UGC Platform](https://www.capterra.com/ugc-platform-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $190 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Viralby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://viralby.com&name=Viralby) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Viralby 0.0 VS. [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $190 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,745) Value For Money 0.0 (0) Value For Money 4.9 (3,371) Customer Service 0.0 (0) Customer Service 4.9 (3,431) ## Viralby alternatives [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## FAQs about Viralby Overview ### What company size and specific industries is Viralby built for? Viralby is designed for e-commerce companies, SaaS companies, and marketing departments. The vendor description does not specify a particular company size, so it appears suitable for organizations in those sectors that need a tool for marketing-related work. Features and Usability ### What are the key features of Viralby? Viralby includes campaign management and campaign planning, plus campaign analytics, performance metrics, and an activity dashboard for tracking results. It also offers loyalty program, rewards management, referral tracking, discount management, and promotions management, along with customer segmentation, customer profiles, multi-channel communication, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Viralby starts at $190 per month for the Starter plan, which allows up to 95 submissions per week. The Standard plan is $890 per month for up to 580 submissions weekly, and Enterprise is $4900 per month for up to 2,900. A free version and free trial are available. Getting Started and Support ### What training and onboarding options does Viralby offer? Viralby provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs and self-paced learning. These training formats give users two ways to review product information and follow onboarding steps. Getting Started and Support ### What customer support options does Viralby offer? Viralby provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. No reviewer feedback about support quality is available, so user experience details such as response times, helpfulness, or common issues cannot be described here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Viralby 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Market event via social media tools Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Collect user-generated content in the form of videos, photos, text reviews, and more ## Pricing Free Trial Free Version Starter $190.00 Flat Rate,Per Month It includes: - Balance credit 19 000 VIBY / month - Campaign, task, and benefit creation - Task and benefit templates - Support Standard $890.00 Flat Rate,Per Month It includes: - Balance credit 89 000 VIBY / month - Custom welcome page design - Campaign branding - Assigning moderators - Ambassador helpdesk Enterprise $4,900 Flat Rate,Per Month It includes: - Balance credit 490 000 VIBY / month - Unlimited workspaces, campaigns, tasks - Priority support - API for integration ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.