# Viralby Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Viralby Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10037871/Viralby

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# 

 Viralby Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Viralby

## What is Viralby?

Viralby is a customer-powered sales platform that helps launch ambassador programs to drive growth through user-generated content, lead acquisition, and customer retention. The platform provides step-by-step marketing tasks that guide customers to promote brands through posts, comments, reviews, and shares across various channels. The software enables companies to create branded currency, similar to airline miles, which customers earn by completing promotional tasks. This currency can be redeemed for perks such as discounts, bonuses, and products. The platform includes automated verification and rewards functionality, requiring no coding to implement. Viralby generates authentic user-generated content and social proof, which can enhance SEO and AI visibility. The platform transforms customers into brand advocates through clear task instructions and immediate rewards, distinguishing it from standard referral programs where incentives may be delayed or uncertain.

## What is Viralby used for?

[UGC Platform](https://www.capterra.com/ugc-platform-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$190

Flat Rate, Per Month

Free trial  
available

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Do you work for Viralby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://viralby.com&name=Viralby)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Viralby

0.0

VS.

[4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$190

Flat Rate, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (3,429)

Value For Money

0.0 (0)

Value For Money

4.9 (3,066)

Customer Service

0.0 (0)

Customer Service

4.9 (3,123)

## Viralby alternatives

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/)

[4.8 (37)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/)

Starting price

$20000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/83219/GIFT-CARD/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Viralby 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Send promotional campaigns or transactional messages via text messages

Market event via social media tools

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Collect user-generated content in the form of videos, photos, text reviews, and more

## Pricing

Free Trial

Free Version

Starter

$190.00

Flat Rate,Per Month

It includes:

-   Balance credit 19 000 VIBY / month
-   Campaign, task, and benefit creation
-   Task and benefit templates
-   Support

Standard

$890.00

Flat Rate,Per Month

It includes:

-   Balance credit 89 000 VIBY / month
-   Custom welcome page design
-   Campaign branding
-   Assigning moderators
-   Ambassador helpdesk

Enterprise

$4,900

Flat Rate,Per Month

It includes:

-   Balance credit 490 000 VIBY / month
-   Unlimited workspaces, campaigns, tasks
-   Priority support
-   API for integration

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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