---
title: "KnoxxAi Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about KnoxxAi Software - reviews, pricing plans, popular comparisons to other Chatbot products and more."
source_url: "https://www.capterra.com/p/10037906/KnoxxAi/"
page_type: "product"
language: "en"
---

# 

 KnoxxAi Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

KnoxxAi

## What is KnoxxAi?

KnoxxAi is an AI enquiry automation platform designed to convert website visitors into qualified leads through intelligent conversations. Unlike traditional scripted chatbots, KnoxxAi uses advanced AI reasoning to understand questions, guide visitors through natural conversations, and capture structured lead data automatically. KnoxxAi engages website visitors instantly, answers detailed questions, qualifies prospects, and collects the information businesses need to turn enquiries into bookings or sales. The platform acts as an AI assistant on your website, working 24/7 to improve lead generation, automate customer engagement, and increase website conversion rates. KnoxxAi is ideal for enquiry-driven industries such as hospitality, golf clubs, dental practices, events, travel, and service businesses. Key features: • AI chatbot for website enquiries • Automated lead qualification • Real-time visitor engagement • Structured data capture • Higher conversion from website traffic

## What is KnoxxAi used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Usage Based, Per Month

Free trial  
available

Free version not included

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for KnoxxAi?[Manage this product listing](https://www.g2.com/products/knoxxai/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### KnoxxAi

0.0

VS.

[4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$25

Usage Based, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,769)

Value For Money

0.0 (0)

Value For Money

4.6 (1,519)

Customer Service

0.0 (0)

Customer Service

4.7 (1,538)

## KnoxxAi alternatives

[4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)

[4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/62194/LiveChat/)

[Freshchat](https://www.capterra.com/p/158117/Freshchat/)

[4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Starting price

$1799.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/158117/Freshchat/)

## FAQs about KnoxxAi

Overview

### What company size and specific industries is KnoxxAi built for?

KnoxxAi is designed for hospitality, travel, golf, and healthcare businesses that need enquiry automation, including small and mid-sized organizations as well as larger teams in those sectors. It is suited for buyers in marketing, operations, revenue management, and general management.

Features and Usability

### What are the key features of KnoxxAi?

KnoxxAi offers AI Copilot, generative AI, natural language processing, and AI/machine learning for customer support and sales/marketing workflows. It also includes chatbot, live chat, automated responses, intent recognition, language detection, lead capture, lead qualification, workflow automation, and multi-channel communication.

Pricing

### How much does it cost and what fees or limitations are included?

KnoxxAi starts at $150 per month on the Starter plan, which includes 1 AI Chat Agent, 10,000 characters of AI knowledge, unlimited page embeds, and a unified omnichannel inbox. The Growth plan is $300 per month with 12,500 characters, API and webhook access, lead tools, Meta integrations, and a 21-day free trial.

Getting Started and Support

### What training and onboarding options does KnoxxAi offer?

KnoxxAi provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review.

Getting Started and Support

### What customer support options does KnoxxAi offer?

KnoxxAi provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,278 Chatbot reviews

Capterra data shows that buyers of chatbot software rank the following features as their top priorities:

-   **Automated Responses** (**42%** of reviewers rated this feature as critical)
-   **Language Detection** (**44%**)
-   **Natural Language Processing** (**43%**)

KnoxxAi supports all three features that reviewers identify as most important: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user intent across different languages, and handle conversations more accurately, allowing teams to improve customer service and manage higher chat volumes more efficiently.

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Augmented Analytics

Analyze data and automatically generate insights using AI/ML technologies

Automated Responses

Automatic reply functionality for incoming messages

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

KnoxxAi 29 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies
- Automated Responses: Automatic reply functionality for incoming messages
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
- Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Intent Recognition: Helps understand a user's intentions/actions
- Language Detection: Identify different languages
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Live Chat: Ability to chat online in real time
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Language: Manage and support multiple languages
- Natural Language Processing: Process and analyze human language in text or audio form
- Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods
- Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option
- Query Suggestions: See options for potential search queries within the system
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Transcripts/Chat History: View messages sent by both parties during the chat conversation
- Transfers/Routing: Transfer queries and organize messages between agents
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10037906/KnoxxAi/pricing/)

Starter

$25.00

Usage Based,Per Month

It includes:

-   1 Ai Agent
-   Custom Knowledge Base
-   Unlimited User Accounts
-   Customisable agent interface
-   Unified Omni Channel Inbox
-   GPT 4-Mini Model only

Growth

$50.00

Usage Based,Per Month

It includes:

-   API & Webhooks
-   Lead Generation/Collection
-   Meta Integrations
-   All GPT 4 Models

Scale

$100.00

Usage Based,Per Month

It includes:

-   Meta Integrations
-   Custom Knowledge Base
-   Customisable agent interface
-   API & Webhooks
-   Lead Generation/Collection
-   Unlimited User Accounts
-   All GPT 4 Models

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

HighLevel](https://www.capterra.com/p/177156/HighLevel/)[

Claude](https://www.capterra.com/p/10011218/Claude/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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