--- title: "IdStory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IdStory Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/10037924/IdStory/" page_type: "product" language: "en" --- # IdStory Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IdStory ## What is IdStory? IdStory is identity management platform that simplifies business processes with tools for managing access rights. It offers automated identity lifecycle management to handle user accounts efficiently and role-based access control (RBAC) for assigning permissions. External user management allows secure onboarding of third-party users, while privileged account management provides tight control over high-privilege accounts, reducing security risks. Password management streamlines password creation, storage, and resets, easing IT workloads. Auditing and reporting help track user activities and support compliance efforts. The platform consolidates identity tasks into one system, integrating with existing infrastructure to centralize account management across multiple systems. ## What is IdStory used for? [Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IdStory?[Manage this product listing](https://www.g2.com/products/idstory/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IdStory 5.0 (2) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $2 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (929) Value For Money 4.0 (2) Value For Money 4.5 (489) Customer Service 5.0 (2) Customer Service 4.5 (509) ## IdStory alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [tenfold](https://www.capterra.com/p/238195/tenfold/) [4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/) Starting price $0.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238195/tenfold/) ## FAQs about IdStory Overview ### What company size and specific industries is IdStory built for? IdStory is designed for organizations of any size that need to manage access rights and identity lifecycles, especially those with IT managers, security managers, and system administrators overseeing identity and access control. It is suited to businesses in sectors where secure account management and user permissions are important. Features and Usability ### What are the key features of IdStory? IdStory offers access management capabilities including access controls and permissions, user provisioning, self-service access request, and privileged account management. It also includes single sign on, password management, Active Directory integration, audit trail and event logs, reporting and statistics, data synchronization, workflow management, and third-party integrations. Getting Started and Support ### What training and onboarding options does IdStory offer? IdStory offers in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review of product steps and features. Getting Started and Support ### What customer support options does IdStory offer? IdStory provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available, support experience details such as response speed, helpfulness, or common frustrations are not documented in the catalog data. ## Features AI summary Based on 894 Identity Management reviews Capterra reviewers highlight these as the features buyers value most when comparing Identity Management software: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**65%**) - **Secure Login** (**58%**) IdStory includes **Access Management** and **Password Management**, giving teams control over user permissions while helping them manage credentials more efficiently. However, it does not include **Secure Login**. Instead, it offers **Single Sign On** (**51%**) and **User Provisioning** (**53%**), which can reduce login friction and simplify how user accounts are created and maintained, helping businesses improve access control and day-to-day identity administration. User Provisioning 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Active Directory Integration 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Integrates with Active Directory Audit Trail 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Access Certification 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Self-Service Access Request 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enable end users to request access or request changes to their account privileges IdStory 15 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Subscription $2.00 Per User,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PZ Petr Z. Head of IT Department Government Administration ### "Strong identity management with a clear and user-friendly interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Excellent experience overall. IdStory enabled us to properly map and configure our identity management processes. Pros The user interface is easy to use and the overall layout is clear and well organized for daily work. Cons Due to the appliance-based delivery, we have to rely on the vendor to manage and maintain the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jakub H. IT Director Government Administration ### "Identity Management in the State Administration of Land Surveying and Cadastre" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Overall, we are satisfied with the solution. Centralized identity management has been helpful and supports our day-to-day operations. Pros User and role management is straightforward and easy to handle, making everyday administration efficient and hassle-free. Cons Bulk actions can have a noticeable impact on operations, so they need to be handled with care and proper planning. Alternatives considered [midPoint](https://www.capterra.com/p/131084/midPoint/) Reasons for choosing IdStory The solution was selected through a public procurement process, offering the best price and total cost of ownership over a four-year period. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.