# Teiro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Teiro Software - reviews, pricing plans, popular comparisons to other Home Care products and more. Source: https://www.capterra.com/p/10037973/Teiro --- # Teiro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Teiro ## What is Teiro? Teiro is workforce management software for disability, aged care, and community health providers. It streamlines scheduling by matching carers based on availability, qualifications, location, and client needs, with conflict detection to prevent double-bookings. Carers use the mobile app to check in via GPS, log incidents, upload documents, and access shift notes. The compliance module tracks qualifications and certifications, sending alerts before expiration. Audit-ready reports consolidate documentation, ensuring easy access. The communications hub logs SMS, email, and calls, linking messages to shifts and client records. Teiro stores data in Australia, adhering to the Privacy Act 1988 and Australian Privacy Principles. Features include client records, case notes, document workflows, role-based access control, incident logging, bulk messaging, availability management, and shift history tracking. ## What is Teiro used for? [Home Care](https://www.capterra.com/home-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$9 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Teiro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.teiro.com.au&name=Teiro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Teiro 0.0 VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price A$9 Per User, Per Year Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (162) Value For Money 0.0 (0) Value For Money 4.5 (159) Customer Service 0.0 (0) Customer Service 4.6 (160) ## Teiro alternatives Highest Rated [4.8 (185)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Teiro Overview ### What company size and specific industries is Teiro built for? Teiro is designed for Australian disability support providers, aged care providers, community health organizations, and NDIS coordinators. It is suited to organizations in the care and community services sector rather than a specific company size, making it relevant for providers handling disability, aged care, and community health operations. Features and Usability ### What are the key features of Teiro? Teiro offers care plan management, caregiver scheduling, appointment management, and client and patient records management for home health and long-term care. It also includes clock in/out, visit verification, billing and invoicing, payroll management, charting, reminders, document management, customizable forms, reporting, and HIPAA-compliant communication tools. Pricing ### How much does it cost and what fees or limitations are included? Teiro starts at A$9 per user per year for the Starter plan, which includes basic conflict detection, a carer mobile app, and 5 GB document storage. The Growth plan costs A$29 per user per year and adds advanced scheduling and compliance tools. A free version and free trial are available. Getting Started and Support ### What training and onboarding options does Teiro offer? Teiro provides live online sessions, webinars, and documentation to help teams get started. Live online sessions can support guided setup, webinars can cover product features for group learning, and documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Teiro offer? Teiro provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available in the catalog data, so user experience with response times, helpfulness, or common frustrations cannot be assessed from the provided information. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Caregiver Management Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Teiro 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Manage contact details and communication with clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Specifically for long term care providers Providing medical care for elderly patients System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Process that confirms a caregiver's visit and services provided Create, design and manage workflows for repetitive tasks ## Pricing Free Trial Free Version Starter A$9.00 Per User,Per Year It includes: - Scheduling board (drag-and-drop) - Recurring job templates (up to 20) - Basic conflict detection - Carer mobile app (iOS & Android) - GPS check-in/check-out - SMS & push notifications - Qualification profiles per carer - Document storage (5 GB) - Email support Growth A$29.00 Per User,Per Year It includes: - Includes all Starter features, plus: - Full conflict detection (qualifications, ratios) - Carer compatibility & preference matching - Roster publish/draft workflow with approval - Unlimited SMS & email from Teiro - Broadcast messaging with read receipts - Automated qualification expiry alerts - Structured incident reporting - Document generation (incidents, compliance packs) - Unlimited document storage - Role-based access (coordinator, manager, read-only) - Multi-team / multi-location support - Phone & email support - Onboarding call included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.