--- title: "Waybill Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Waybill Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/10037974/Waybill/" page_type: "product" language: "en" publication_date: "2026-11-05" --- # Waybill Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Waybill ## What is Waybill? Waybill is transport management software that streamlines fleet operations with integrated dispatch, scheduling, and optimization tools. The Smart Dispatch feature uses AI to assign drivers and vehicles to jobs efficiently. Fleet Optimization employs algorithms to consider time windows, capacity, and driver availability for job assignments. The Scheduling module supports recurring schedules with daily, weekly, biweekly, or monthly patterns, auto-expanding up to 14 days ahead. Passenger Management tracks profiles with accessibility needs, mobility aids, communication preferences, and special requirements. Workflow Automation offers a visual builder to automate notifications and status updates. The Invoicing module uses configurable rate cards with distance, time, and fixed components for automatic fee calculations. Waybill combines these features to manage transport operations from dispatch to billing. ## What is Waybill used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$0.45 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Waybill?[Manage this product listing](https://www.g2.com/products/waybill/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Waybill 5.0 (3) VS. [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price A$0.45 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.4 (1,068) Value For Money 5.0 (3) Value For Money 4.2 (1,003) Customer Service 5.0 (3) Customer Service 4.4 (1,013) ## Waybill alternatives Highest Rated [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,068)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) ## FAQs about Waybill Overview ### What company size and specific industries is Waybill built for? Waybill is designed for transport operators, fleet managers, dispatch coordinators, logistics providers, healthcare transport services, school transport providers, and courier companies. It fits businesses that handle transport and delivery operations across logistics, medical transport, education transport, and parcel courier sectors. Features and Usability ### What are the key features of Waybill? Waybill offers transportation management features like dispatch management, delivery tracking, route optimization, routing, and scheduling. It also includes vehicle tracking, GPS, real-time monitoring, ETA and status tracking, plus driver management, document management, billing and invoicing, reporting and statistics, and access controls/permissions. Pricing ### How much does it cost and what fees or limitations are included? Waybill starts at A$0.3 per completed job for 1 to 200 jobs per month, with lower usage-based rates of A$0.2 for 201 to 1,000 and A$0.12 for 1,001+ jobs. A free trial is available, and all plans include all features, unlimited drivers, vehicles, team members, workflows, and full-platform access. Getting Started and Support ### What training and onboarding options does Waybill offer? Waybill provides documentation to support teams getting started. Documentation gives users written reference material for reviewing setup steps, understanding features, and checking procedures as needed. Getting Started and Support ### What customer support options does Waybill offer? Waybill provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. Users can use these channels to find answers, submit questions, and review guidance in one place. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,202 Transportation Management reviews Capterra data shows that buyers of Fleet Management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) Waybill supports all three of the features reviewers consider most important: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams a clear view of vehicle locations, current fleet activity, and route data, helping businesses improve dispatch decisions, monitor operations closely, and keep drivers and assets on track. Dispatch Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Automated Scheduling 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Geographic Maps 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Visualize locations on a map Scheduling 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Waybill 54 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Actionable insights: Provide users with actionable insights they can take in order to minimize logistical costs and reduce shipment delivery times. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Carrier Selection: Provide users with the ability to arrange carriers for each shipment considering allocations, business shares, and costs. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Driver performance: Provide users with the ability to measure driver performance in the field - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - ERP Systems: Allow users to integrate thier TMS with an ERP system - ETAs: Allow users to calculate the estimated time of arrival (ETA) for each delivery. - Fleet Management: Management of commercial motor vehicles for work-related purposes - Freight Invoice: Provide users with the ability to audit and pay freight invoices - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geographic Maps: Visualize locations on a map - In Transit: Track products and raw materials shipped by suppliers, from origin to destination. - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Driver Tracking: Track driver locations on a map in real time - Load Optimization: Set up process for efficient load building, routing, and distribution - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile App: Access the system via a mobile application - Modes: Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Warehouse management systems: Integration with warehouse management systems - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Yard Management: Track and manage all activities and assets in the yard of a warehouse or distribution center --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial 1 to 200 completed jobs per month A$0.45 Usage Based,Per Month It includes: - All features included, unlimited drivers, vehicles, team members, workflows, and access to the full platform. 201 to 1,000 completed jobs per month A$0.40 Usage Based,Per Month It includes: - All features included, unlimited drivers, vehicles, team members, workflows, and access to the full platform. 1,001+ completed jobs per month A$0.37 Usage Based,Per Month It includes: - All features included, unlimited drivers, vehicles, team members, workflows, and access to the full platform. Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful MB Mo B. Solutions Engineer Used the software for: Less than 1 year ### "Dispatch, drivers and invoicing in one place instead of three" 5.0 November 2, 2026 The main problem it solved was that we had no single version of the day. The run lived in a spreadsheet, the changes lived on a whiteboard, and the drivers knew whatever they were last told on the phone. One cancellation at 7am meant three calls to put right. Now there's one board, and when we move a job the driver's phone updates — nobody is working from yesterday's version. The second was that we couldn't prove anything after the fact. If a funder or a family questioned whether a trip ran, we had a driver's memory and a line in a spreadsheet. Every job now carries a timestamp, a signature and photos where it matters, so a query that used to take half a day of ringing around gets answered while the person is still on the phone. Third was money going out the door quietly. Jobs that never made it onto an invoice, fares priced off an old rate sheet, waiting time nobody recorded. Fares now calculate off the rate card as the job completes and invoices generate on a schedule, which took month end from two days to an afternoon and found work we'd simply never billed. The one we didn't expect to care about as much is compliance. The alerts have caught three licence and registration expiries before they lapsed. For us that's the difference between a reminder email and a vehicle on the road it shouldn't be on, which is not a risk worth carrying at 12 vehicles. Pros The dispatch board is the part that changed our day. Every job, driver and vehicle sits in one view, and allocating work that used to take the best part of an hour each morning now takes about ten minutes — Smart Assign does a first pass across the run and we adjust the handful it gets wrong. Multi-stop jobs are handled properly, which was the deal-breaker with everything else we looked at. A shared trip with different passengers getting on and off at different points is just a normal job in Waybill, not a workaround with four separate bookings stapled together. The driver portal has taken most of the phone calls out of our day. Drivers see their run on their phone, mark jobs off as they go, capture signatures and photos and add notes, so the office isn't ringing around asking whether a job actually happened. When a family calls to ask where the vehicle is, we can answer in a few seconds. Pricing and invoicing being part of the system rather than bolted on is the other big one. Our rate cards calculate fares automatically, including the hourly and fixed-price work, invoices generate on a schedule and the whole lot syncs through to our accounting software instead of being re-keyed. Month end went from two days to an afternoon. Cons There's no native driver app in the app stores yet — the driver side is a web app you open on the phone. It works and our drivers just keep it bookmarked on their home screen, but a proper installable app is the one thing we'd put at the top of the list. SC Saru C. Chief Operating Officer Used the software for: Less than 1 year ### "An Essential TMS for Disability Support & Accessible Participant Transport" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2026 Waybill provides a seamless, person-centered transport management solution that bridges daily care operations with dispatch and invoicing. It gives us total visibility over driver routes, vehicle capacities, and participant preferences in one centralized system. For any disability service provider or aged care operator seeking to streamline community mobility and NDIS transport billing, Waybill is a reliable, highly efficient platform. Pros The Passenger Management and accessibility-focused scheduling features are what truly elevate Waybill above standard transport software. In NDIS disability care and community support, transport isn't just moving cargo it requires tracking individual passenger profiles, including mobility aids, wheelchair needs, communication preferences, and special care protocols. Waybill integrates these details directly into the dispatch interface. Combined with the Smart Dispatch AI and 14-day auto-expanding recurring scheduler, it removes hours of administrative burden when organizing recurring community access runs and medical appointments, while automated notifications keep families and support workers informed. Cons NDIS Rate Card Setup: Configuring multi-component rate cards to match specific NDIS participant funding tiers (distance, travel time, and fixed base rates) takes initial configuration time to align with back-office billing rules. FC Founder CEO Founder CEO Used the software for: Less than 1 year ### "A Well-Architected TMS That Balances Complex Logistics Algorithms with Back-Office Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2026 Waybill is a solid, robust platform for fleet operators who need an end-to-end transport management system without the high cost and maintenance of custom software development.It effectively solves the hard computer science problems in logistics route optimization, constraint matching, and event automation within a clean, manageable user interface. For mid-sized to enterprise transport operations looking for a scalable, reliable SaaS product that connects dispatch directly to invoicing, Waybill is an excellent choice. Pros Designing dispatch logic and route optimization algorithms from scratch is notoriously complex. Waybill's Smart Dispatch AI and Fleet Optimization engine handle vehicle constraints, time windows, and driver availability out-of-the-box with impressive efficiency.Additionally, the no-code visual workflow builder offers flexible event-driven automation for status updates without requiring custom API webhooks, while the 14-day auto-expanding recurring scheduler and multi-component rate card engine significantly streamline back-office technical overhead. Cons Data Model Configuration: Setting up custom rate cards (combining fixed rates, distance, and time factors) and complex workflow rules requires careful initial logic mapping to avoid edge-case calculation errors. SA Strategic Account Director Strategic Account Director Used the software for: I used a free trial ### "An End-to-End TMS That Bridges Complex AI Dispatching with Automated Back-Office Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 Waybill delivers a modern, end-to-end transport management experience that effectively bridges complex fleet dispatching with back-office operational automation.In the enterprise telematics and connected fleet space, we often see organizations struggling with fragmented systems using one tool for route planning, another for passenger tracking, and a completely separate process for invoicing. Waybill unifies these workflows into a single ecosystem.The Smart Dispatch and Fleet Optimization engines remove the guesswork from daily driver assignments, while the 14-day auto-expanding scheduling significantly lowers administrative overhead for recurring routes. Furthermore, its specialized Passenger Management capabilities provide a level of care and precision that generic TMS platforms simply do not offer.While initial setup of the custom rate cards and visual workflows requires deliberate planning, the net result is a highly scalable, reliable platform that improves fleet utilization, driver efficiency, and billing accuracy across the board. Pros Many transport management systems struggle to balance complex dispatching with automated back-office operations. Waybill solves this brilliantly through its Smart Dispatch AI and Fleet Optimization engine, which factor in real-world constraints like driver availability, vehicle capacity, and strict delivery time windows automatically. Cons The Smart Dispatch and Fleet Optimization AI works very well out of the box, but large fleets with highly nuanced operational constraints may find that the automated job assignments require ongoing fine-tuning during the first few weeks of deployment. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.