--- title: "icon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about icon Software - reviews, pricing plans, popular comparisons to other Community products and more." source_url: "https://www.capterra.com/p/10038051/icon/" page_type: "product" language: "en" --- # icon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) icon ## What is icon? icon is a complete tool for running a community. Business and alumni networks, coworking spaces, incubators, and social collectives will find everything they need: - Event management and distribution (in-person or online, free or paid, private or public) with full ticketing capabilities. We even display events from other ticketing tools, you can keep your habits ! - Instant messaging, group chats, and broadcast channels, - Member management, membership, payments, and automatic renewals, - Member directory and peer-to-peer support system, - Library, showcase for your network, and customizable links. All within a seamless space: as if a powerful software met a social network. Promote your public events to other communities, reach new audiences, and attract members beyond your usual circles. Of course, this is a bonus: you can still use icon privately, just among members, for all its advanced software features. BONUS : no registration nor download required for the first access ! ## What is icon used for? [Event Management](https://www.capterra.com/event-management-software/)[Community](https://www.capterra.com/community-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €24 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### icon 0.0 VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price €24 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.7 (5,821) Value For Money 0.0 (0) Value For Money 4.0 (3,595) Customer Service 0.0 (0) Customer Service 4.3 (3,324) ## icon alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,489)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) ## FAQs about icon Overview ### What company size and specific industries is icon built for? icon is designed for event organizers, community builders, and managers, as well as coworking spaces, alumni networks, business networks, incubators, and associations. It is best suited to organizations that run communities, memberships, or recurring events rather than a specific company size. Features and Usability ### What are the key features of icon? icon offers event management, event scheduling, and registration management for organizing sessions, along with attendee management and ticketing. Membership tools include membership management, membership signup, member database, and member directory. It also includes access control, user management, reporting & statistics, chat/messaging, document storage, and alerts/notifications. Pricing ### How much does it cost and what fees or limitations are included? icon starts at €7 per user per month for the Réseau national plan, while Gestion communautaire is €24 per month flat rate. A free version and free trial are available. Gestion communautaire includes all free-plan features, month-to-month billing, unlimited members, and full community tools. Getting Started and Support ### What training and onboarding options does icon offer? icon provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided instruction, live online sessions allow remote setup and walkthroughs, and documentation offers written reference material for reviewing steps and product details as needed. Getting Started and Support ### What customer support options does icon offer? icon provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. With no reviewer feedback available on support experiences, the listed channels define the support offering without added detail on response times, helpfulness, or common frustrations. ## Features AI summary Based on 4,509 Community reviews Capterra data shows that buyers of Community software rank the following features as their top priorities: - **Chat/Messaging** (**48%** of reviewers rated this feature as critical) - **Membership Management** (**44%**) - **Content Management** (**42%**) icon supports all three features reviewers value most: **Chat/Messaging**, **Membership Management**, and **Content Management**. Together, these capabilities help businesses keep member communication active, organize and manage their community base, and publish relevant content in one place, allowing teams to build stronger member relationships and run community operations more efficiently. Access Control Regulate who can view information within the system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Attendance Tracking Track the attendance of specific individuals or groups icon 36 features ### All Features - Access Control: Regulate who can view information within the system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Chat/Messaging: Communicate using direct chat or messages within the system - Community Engagement Analytics: Provides tools to measure and analyze member engagement, participation, and activity within the community. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Courses: Supports hosting and delivering structured learning content directly within the community. - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Group Management: Organize and edit a group of people's policy and members - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Profiles: Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database. - Membership Management: Database of members to track personal information of individuals and families - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Moderation: Controls/tools to moderate the session - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10038051/icon/pricing/) Gestion communautaire €24.00 Flat Rate,Per Month It includes: - Includes all features of the free plan - Unlimited members and memberships - Full community features (e.g., member directories, messaging, document libraries, payment management) - Responsive telephone customer support - No commitment (month-to-month subscription) Réseau national €7.00 Per User,Per Month It includes: - Designed for networks with multiple regional branches, subgroups, admins, and distinct rights - Allows valorization of activities across France without changing management tools Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.