# Digital Tide Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Digital Tide Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/10038078/Digital-Tide --- # Digital Tide Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Digital Tide ## What is Digital Tide? Digital Tide is a cloud PBX platform designed to help telecom operators modernize voice services and generate new revenue. It offers a white-label solution, enabling operators to deliver branded cloud telephony services. Supporting both cloud and on-premise deployment, it provides flexibility for diverse infrastructure needs. The platform includes features like call routing, voicemail, and integration capabilities, with customizable and localized interfaces. Digital Tide manages the technical infrastructure while operators retain their brand identity and customer relationships. Operating on a revenue-sharing model, it offers support for marketing, technical implementation, and sales. Serving global telecom operators, Digital Tide ensures carrier-grade reliability and scalability for growing customer bases. ## What is Digital Tide used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital Tide?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://digitaltide.io&name=Digital Tide) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital Tide 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (698) Value For Money 0.0 (0) Value For Money 4.2 (678) Customer Service 0.0 (0) Customer Service 4.6 (648) ## Digital Tide alternatives [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Digital Tide Overview ### What company size and specific industries is Digital Tide built for? Digital Tide is designed for telecom and communications companies, including mobile network operators, fixed-line operators, MVNOs, OTT operators, system integrators, CRM vendors, and telecom service providers. It fits organizations in the telecom sector rather than a specific company size, serving businesses that support network, service, and customer management needs. Features and Usability ### What are the key features of Digital Tide? Digital Tide offers call center management features such as automatic call distribution, call routing, IVR, queue management, call recording, and call monitoring. It also includes CRM, contact management, activity dashboard, real-time analytics, SMS messaging, video conferencing, role-based permissions, and third-party integrations for communication workflows. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Digital Tide integrate with? Digital Tide integrates with 7 third-party tools, including CRM and collaboration platforms such as Bitrix24, Creatio CRM, Kommo, Microsoft Teams, Pipedrive, Zoho CRM, and Zoho CRM Plus. These catalog integrations cover customer management and team communication needs across common business workflows. Getting Started and Support ### What training and onboarding options does Digital Tide offer? Digital Tide provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Digital Tide offer? Digital Tide provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is organized across self-service and direct contact options, giving users multiple ways to get help when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Digital Tide 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports For Cloud-based phone system that sends and receives calls via the internet. Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Record the audio of phone conversations for quality assurance purposes Transmit voice and other information digitally Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Enables the connectivity to send and receive calls over the internet Send messages via SMS Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[ Kommo](https://www.capterra.com/p/120048/Kommo/)[ Creatio CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.