---
title: "Whato CRM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Whato CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/10038124/Whato-CRM/"
page_type: "product"
language: "en"
---

# 

 Whato CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Whato CRM

## What is Whato CRM?

Whato CRM is a WhatsApp CRM designed for businesses that manage sales and customer communication through WhatsApp. The platform integrates directly with WhatsApp Web and allows teams to organize contacts, manage conversations and track leads in one place. With Whato CRM businesses can send bulk messages, automate replies, schedule follow-ups and manage campaigns from WhatsApp Web. The system includes a visual CRM pipeline that helps teams track prospects, organize chats and manage customer relationships more efficiently. Whato CRM works as a browser extension, allowing companies to install the tool and start using advanced WhatsApp automation features directly inside WhatsApp Web without complicated setup. It is ideal for sales teams, small businesses and marketers that rely on WhatsApp to communicate with customers.

## What is Whato CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Whato CRM?[Manage this product listing](https://www.g2.com/products/whato-crm/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Whato CRM

0.0

VS.

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (4,388)

Value For Money

0.0 (0)

Value For Money

4.0 (3,517)

Customer Service

0.0 (0)

Customer Service

4.1 (3,527)

## Whato CRM alternatives

[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)

[4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210630/Kylas/)

Highest Rated

[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)

[4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207290/Ploomes/)

## FAQs about Whato CRM

Overview

### What company size and specific industries is Whato CRM built for?

Whato CRM is designed for entrepreneurs, sales professionals, customer service teams, and e-commerce businesses, as well as other companies that want to manage communication and sales through WhatsApp. It is best suited to small and growing businesses that rely on direct customer conversations.

Features and Usability

### What are the key features of Whato CRM?

Whato CRM offers contact management, lead capture, and lead management for tracking prospects and accounts. It also includes sales pipeline management, campaign management, marketing automation, and segmentation, plus reporting/analytics, activity dashboard, task management, calendar management, alerts/notifications, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Whato CRM starts at $15 per month for the Monthly Plan, which supports up to 4 devices with the same WhatsApp number. The Annual Plan is $139 per year and marked Best Value. A free trial is available, and both plans include features like Kanban CRM, mass messaging, and integrations.

Integrations

### Which third-party tools and platforms does Whato CRM integrate with?

Whato CRM integrates with Make and Zapier, connecting to automation platforms for linking CRM data with other business apps. These integrations support basic workflow automation and app-to-app connections without requiring custom development.

Getting Started and Support

### What training and onboarding options does Whato CRM offer?

Whato CRM provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos give teams visual, self-paced learning resources for getting started with the product.

Getting Started and Support

### What customer support options does Whato CRM offer?

Whato CRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. No reviewer feedback about support experience is available, so the support channels can be described only as listed in the catalog data, without any added claims about response speed, helpfulness, or user satisfaction.

## Features

AI summary

Based on 14,838 CRM reviews

Capterra reviewers point to the following as the CRM features buyers care about most:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

Whato CRM includes other capabilities that reviewers also rate as important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep outreach efforts consistent, helping businesses maintain stronger relationships and stay on top of day-to-day sales activity.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

Manage, organize, and store contact information

Whato CRM 25 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Segmentation: Group leads or contacts based on their specific characteristics
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10038124/Whato-CRM/pricing/)

Monthly Plan

$15.00

Flat Rate,Per Month

It includes:

-   Mass messaging (Transmisión)
-   Scheduled messaging (Programar transmisión)
-   Google Contacts integration (Contactos de Google)
-   Google Calendar integration (Calendario de Google)
-   ChatGPT integration
-   Export contacts (Exportar contactos)
-   Kanban CRM (CRM Kanban)
-   Signature (Firma)
-   Workflow (Flujo de trabajo)
-   Timeline (Cronograma)
-   Notes (Notas)
-   Reminders (Recordatorio)
-   Quick reply (Respuesta rápida)
-   Templates (Plantillas)
-   Import/Export data (Importar Exportar Datos)
-   Group functions (Funciones del grupo)

Annual Plan (Best Value)

$139.00

Flat Rate,Per Year

It includes:

-   Mass messaging (Transmisión)
-   Google Contacts integration (Contactos de Google)
-   Google Calendar integration (Calendario de Google)
-   Export contacts (Exportar contactos)
-   ChatGPT integration
-   Kanban CRM (CRM Kanban)
-   Workflow (Flujo de trabajo)
-   Notes (Notas)
-   Signature (Firma)
-   Timeline (Cronograma)
-   Quick reply (Respuesta rápida)
-   Import/Export data (Importar Exportar Datos)
-   Templates (Plantillas)
-   Reminders (Recordatorio)
-   Scheduled messaging (Programar transmisión)
-   Group functions (Funciones del grupo)

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Make](https://www.capterra.com/p/154278/Integromat/)

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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