# maint.works Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about maint.works Software - reviews, pricing plans, popular comparisons to other CMMS products and more.

Source: https://www.capterra.com/p/10038134/maint-works

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# 

 maint.works Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

maint.works

## What is maint.works?

maint.works is a maintenance management software that streamlines ticket workflows, machine history, service catalog management, and AI diagnostics. It supports multi-tenant hierarchies with role-based access controls, enabling organizations to manage operations within isolated environments. The platform features a QR code-based ticket system for issue logging without login credentials, linking reports to equipment records. Its AI Diagnostic Wizard performs a two-phase analysis, refining solutions based on user input. Real-time dashboards track metrics like ticket counts, closure trends, and SLA compliance, while process tracking logs actions from issue creation to resolution. The system monitors mean time to repair and between failures, offering insights into performance. Additional features include employee assignments, service categorization, contract management, and centralized machine cards with asset histories.

## What is maint.works used for?

[CMMS](https://www.capterra.com/cmms-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### maint.works

5.0 (1)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$19

Per User, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.6 (1,380)

Value For Money

5.0 (1)

Value For Money

4.4 (1,184)

Customer Service

5.0 (1)

Customer Service

4.6 (1,333)

## maint.works alternatives

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Asset Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Barcode/Ticket Scanning

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Barcoding/RFID

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Document Storage

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

maint.works 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Schedule the calibration of instrumentation and maintenance requirements

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Track the location of specific equipment at all times

Information, data and reports that are being tracked over time

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Create, manage and track all task activities and progression

Oversee technicians and track their assigned work orders

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Standard Plan

$19.00

Per User,Per Month

It includes:

-   1 active firm (tenant)
-   Up to 25 machines
-   Total 500 work orders
-   Employee module disabled
-   AI Diagnostic Wizard: 50 queries per month
-   Machine management, ticket timeline, basic KPI

ServicePlus Plan

$39.00

Per User,Per Month

It includes:

-   All Standard Plan features
-   Up to 25 active firms
-   Up to 250 machines
-   Total 5,000 work orders
-   Up to 50 employees
-   AI Diagnostic Wizard: 100 queries per month
-   QR public ticket + manual reference indexing
-   Commercial pricing: contracts, offers, customer digital approval, collection
-   Service catalog and reporting, transfer operations
-   Employee module enabled

OemPremium Plan

$99.00

Per User,Per Month

It includes:

-   All ServicePlus Plan features
-   Up to 100 active firms
-   Up to 1,000 machines
-   Total 50,000 work orders
-   Up to 250 employees
-   AI Diagnostic Wizard: 2,000 queries per month
-   QR public ticket opening + manual archive/indexing
-   Commercial pricing: contracts, offers, customer digital approval, collection

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Factory manager

Automotive

### "Efficient Maintenance Tracking with a Modern and User-Friendly Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2026

Overall, MaintWorks is a very promising solution for industrial companies looking to digitalize their maintenance and service processes. It simplifies operations, improves visibility, and has strong potential with its AI-driven features.

Pros

MaintWorks makes it very easy to manage maintenance operations and track machine-related issues in one place. The ticket system is clear and structured, allowing us to follow each step of the process without confusion. The workflow view is especially useful for understanding the current status of each task. The QR-based issue reporting is a big advantage on the shop floor, as operators can quickly report problems without needing to access complex systems. The interface is simple and easy to use, and the platform feels modern and well designed.

Cons

Some features are still evolving, and additional integrations would be helpful in the future. More advanced reporting options and customization could further improve the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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