--- title: "Monster SMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Monster SMS Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/10038142/Monster-SMS/" page_type: "product" language: "en" --- # Monster SMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Monster SMS ## What is Monster SMS? Monster SMS is a business SMS platform for Australian companies to connect with customers via text messaging. It supports bulk SMS campaigns with scheduling, segmentation, and personalization, alongside two-way messaging for real-time conversations managed in a unified inbox. AI-powered auto-reply agents handle inquiries 24/7, understanding context, maintaining brand voice, and escalating complex issues to humans. These agents support multiple languages, improve through machine learning, and require no coding to set up. The platform offers contact management tools with lists, tags, and custom fields, plus an analytics dashboard to track delivery, engagement, and campaign performance. It integrates with CRM, e-commerce, and marketing systems via REST API and complies with Australian regulations, including the Spam Act 2003 and Privacy Act 1988, with opt-out and consent management features. ## What is Monster SMS used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Monster SMS?[Manage this product listing](https://www.g2.com/products/monster-sms/claim_requests/new?auto=true) ## Monster SMS Overview Updated August 2026 AI summary Monster SMS enables businesses of all sizes to manage SMS marketing with features like 2-way messaging, mass texting, automated responses, and scheduled messaging. It offers API integration, AI Copilot, consent management, and natural language processing. Deployed via cloud or mobile apps, Monster SMS supports direct customer communication and message management across various platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Monster SMS 0.0 VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (652) Value For Money 0.0 (0) Value For Money 4.2 (619) Customer Service 0.0 (0) Customer Service 4.0 (591) ## Monster SMS alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) ## FAQs about Monster SMS Overview ### What company size and specific industries is Monster SMS built for? Monster SMS is designed for small to mid-sized businesses in service and customer-facing industries, including electricians, dental practices, real estate agencies, and retailers. It also suits Australian businesses that need SMS marketing and customer communication tools for reaching clients and managing messages. Features and Usability ### What are the key features of Monster SMS? Monster SMS includes 2-Way Messaging, SMS Messaging, and Mass Texting for sending and receiving texts at scale. It also offers Automated Responses, Scheduled Messaging, and Alerts/Notifications for timed communication, plus Consent Management, Contact Management, API access, AI Copilot, and Natural Language Processing. Pricing ### How much does it cost and what fees or limitations are included? Monster SMS starts at $50 per month for the Starter plan, with a free version and free trial available. Paid plans include Pro at $125, Pro Plus at $275, and Advance at $600 monthly. The free tier includes 1 AI Agent, 1,000 API calls, 100 messages, and basic analytics. Getting Started and Support ### What training and onboarding options does Monster SMS offer? Monster SMS provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Monster SMS offer? Monster SMS provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so user sentiment on response time, helpfulness, or frustration with support cannot be summarized from the catalog data. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the top features buyers look for in SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Monster SMS supports **SMS Messaging** and **Mass Texting**, giving businesses a direct way to reach customers quickly and send messages at scale. However, it does not include **Campaign Scheduling**. Instead, it offers other important features that reviewers also value, including **API** (**54%**) and **Scheduled Messaging** (**49%**). These features help businesses connect texting workflows with other systems and plan message delivery in advance, allowing teams to manage outreach more efficiently and maintain consistent customer communication. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Consent Management Manage user consent requests and documents Monster SMS 11 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Consent Management: Manage user consent requests and documents - Contact Management: Manage, organize, and store contact information - Mass Texting: Send messages to multiple subscribers at the same time - Natural Language Processing: Process and analyze human language in text or audio form - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10038142/Monster-SMS/pricing/) Starter $50.00 Flat Rate,Per Month It includes: - 1,000 Messages/Month (~5c/msg) - Unlimited Contacts - Advanced Analytics - API Access - Email Support - 3 AI Agents - 10,000 API Calls Pro $125.00 Flat Rate,Per Month It includes: - 2,500 Messages/Month (~5c/msg) - Priority Analytics - Full API Access - Priority Support - Custom Sender IDs - Unlimited AI Agents - 50,000 API Calls Pro Plus $275.00 Flat Rate,Per Month It includes: - 6,000 Messages/Month (~4.6c/msg) - Advanced Analytics Suite - Team Collaboration Tools - Webhook Integrations - 100,000 API Calls Advance $600.00 Flat Rate,Per Month It includes: - 15,000 Messages/Month (~4c/msg) - Enterprise Analytics - Unlimited API Access - Dedicated Support - Custom Integrations - Multi-Tenant Workspaces Enterprise Contact vendor for details It includes: - Custom Message Volumes - Dedicated Account Manager - SLA Guarantees - Custom API Integrations - White-Label Options - Data Residency Controls - Priority Routing - Volume Pricing As Low As $0.03/Text Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.