--- title: "Otiview Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Otiview Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10038198/Otiview/" page_type: "product" language: "en" --- # Otiview Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Otiview ## What is Otiview? Otiview is reputation management software that helps businesses collect, manage, and analyze customer reviews across channels. It features email and SMS outreach to request reviews, smart filtering to route positive feedback publicly, and capture negative feedback privately for resolution. The platform syncs Google and Facebook reviews into a unified dashboard with unlimited storage. Supporting over 20 languages with automatic template translation, Otiview enables global review management. AI-powered insights uncover trends, recurring themes, and critical issues, offering actionable recommendations. Reputation guard routes reviews based on customizable rating thresholds, while multi-location management oversees multiple sites from one dashboard. QR code review stands and Quick Invite simplify feedback collection. Metrics like open rates, click rates, and conversions are tracked, centralizing review management by automating collection and consolidating feedback. ## What is Otiview used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Otiview?[Manage this product listing](https://www.g2.com/products/otiview/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Otiview 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (183) Value For Money 0.0 (0) Value For Money 4.5 (163) Customer Service 0.0 (0) Customer Service 4.6 (180) ## Otiview alternatives Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about Otiview Overview ### What company size and specific industries is Otiview built for? Otiview is designed for franchises, chains, educational institutions, training centers, universities, incubators, and businesses that need online reputation management. It fits organizations of varying sizes, especially multi-location companies and education-focused institutions that manage reviews, feedback, and public perception across several sites or departments. Features and Usability ### What are the key features of Otiview? Otiview offers media monitoring, review monitoring, and social media monitoring for tracking brand activity across channels. It also includes alerts/notifications, a dashboard, reporting/analytics, response management, multi-channel distribution, and template management for handling messages and monitoring results. Pricing ### How much does it cost and what fees or limitations are included? Otiview starts at $29/month for the Starter Plan, with a free trial available. The Professional Plan costs $79/month, and the Enterprise Plan costs $199/month. Starter includes 1 establishment, 2 AI analyses per business each month, and excludes SMS and AI Chat. Getting Started and Support ### What training and onboarding options does Otiview offer? Otiview provides documentation for teams getting started. Documentation gives users written reference material for reviewing setup steps, checking product details, and finding guidance at their own pace. Getting Started and Support ### What customer support options does Otiview offer? Otiview provides Email/Help Desk, 24/7 Live Rep, and Chat support. These channels give users multiple ways to ask for help, get answers, and resolve issues. No reviewer feedback about support quality is available, so no specific claims can be made about response times or helpfulness. ## Features AI summary Based on 1,563 Reputation Management reviews Not all reputation management software covers every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) Otiview supports **Review Monitoring**, so businesses can keep track of incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Negative Feedback Management**. Instead, it offers **Response Management** (**47%**) and **Reporting/Analytics** (**44%**), which give teams other ways to manage customer feedback by replying to reviews and tracking performance trends over time, helping businesses stay informed and improve how they handle their online reputation. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Otiview 8 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Template Management: Create, save, and re-purpose templates for emails, forms, etc. --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10038198/Otiview/pricing/) Starter Plan $29.00 Flat Rate,Per Month It includes: - 1 establishment - 1,000 clients/business - 3 campaigns/month/business - Email support - 5 languages - Smart filtering - Quick Invite - Google & Facebook Sync every 3 weeks - Unlimited review storage - 2 AI analyses/month/business - 2,000 max reviews/analysis/business - Trends & Strategy - QR Code Review Stand - Excluded Features: SMS and AI Chat Professional Plan $79.00 Flat Rate,Per Month It includes: - 3 establishments - 5,000 clients/business - 10 campaigns/month/business - Email + SMS support - 10 languages - Smart filtering - Quick Invite - Google & Facebook Sync weekly - Unlimited review storage - 5 AI analyses/month/business - 5,000 max reviews/analysis/business - AI Chat included - Temporal comparison - Trends & Strategy - QR Code Review Stand Enterprise Plan $199.00 Flat Rate,Per Month It includes: - 5 establishments - 50,000 clients/business - 50 campaigns/month/business - All channels support - All 20 languages - Smart filtering - Quick Invite - Google & Facebook Sync daily + auto-sync - Unlimited review storage - 10 AI analyses/month/business - 15,000 max reviews/analysis/business - AI Chat included - Temporal comparison - Trends & Strategy - QR Code Review Stand ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.