# Otiview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Otiview Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more.

Source: https://www.capterra.com/p/10038198/Otiview

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# 

 Otiview Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Otiview

## What is Otiview?

Otiview is reputation management software that helps businesses collect, manage, and analyze customer reviews across channels. It features email and SMS outreach to request reviews, smart filtering to route positive feedback publicly, and capture negative feedback privately for resolution. The platform syncs Google and Facebook reviews into a unified dashboard with unlimited storage. Supporting over 20 languages with automatic template translation, Otiview enables global review management. AI-powered insights uncover trends, recurring themes, and critical issues, offering actionable recommendations. Reputation guard routes reviews based on customizable rating thresholds, while multi-location management oversees multiple sites from one dashboard. QR code review stands and Quick Invite simplify feedback collection. Metrics like open rates, click rates, and conversions are tracked, centralizing review management by automating collection and consolidating feedback.

## What is Otiview used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for Otiview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.otiview.com&name=Otiview)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Otiview

0.0

VS.

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (183)

Value For Money

0.0 (0)

Value For Money

4.5 (163)

Customer Service

0.0 (0)

Customer Service

4.6 (180)

## Otiview alternatives

Highest Rated

[5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Otiview

Overview

### What company size and specific industries is Otiview built for?

Otiview is designed for franchises, chains, educational institutions, training centers, universities, incubators, and businesses that need online reputation management. It fits organizations of varying sizes, especially multi-location companies and education-related groups that want to monitor and manage their public presence across locations and audiences.

Features and Usability

### What are the key features of Otiview?

Otiview offers media monitoring, review monitoring, and social media monitoring for tracking mentions across channels. It also includes alerts and notifications, response management, multi-channel distribution, reporting and analytics, and template management for organizing replies and monitoring activity.

Pricing

### How much does it cost and what fees or limitations are included?

Otiview starts at $29 per month for the Starter Plan, with Professional at $79 per month and Enterprise at $199 per month. A free trial is available. Starter includes 1 establishment, 1,000 clients, 2 AI analyses, and 3 campaigns monthly; SMS and AI Chat are excluded.

Getting Started and Support

### What training and onboarding options does Otiview offer?

Otiview provides documentation as its training option. Documentation gives teams written reference material for reviewing product features, checking setup steps, and finding information when needed. No other training formats are listed in the catalog data.

Getting Started and Support

### What customer support options does Otiview offer?

Otiview offers Email/Help Desk, 24/7 Live Rep, and Chat support. These channels give users multiple ways to reach assistance, though no reviewer feedback is available to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Media Monitoring

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Multi-Channel Distribution

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Otiview 7 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Create, save, and re-purpose templates for emails, forms, etc.

## Pricing

Free Trial

Starter Plan

$29.00

Flat Rate,Per Month

It includes:

-   1 establishment
-   1,000 clients/business
-   3 campaigns/month/business
-   Email support
-   5 languages
-   Smart filtering
-   Quick Invite
-   Google & Facebook Sync every 3 weeks
-   Unlimited review storage
-   2 AI analyses/month/business
-   2,000 max reviews/analysis/business
-   Trends & Strategy
-   QR Code Review Stand
-   Excluded Features: SMS and AI Chat

Professional Plan

$79.00

Flat Rate,Per Month

It includes:

-   3 establishments
-   5,000 clients/business
-   10 campaigns/month/business
-   Email + SMS support
-   10 languages
-   Smart filtering
-   Quick Invite
-   Google & Facebook Sync weekly
-   Unlimited review storage
-   5 AI analyses/month/business
-   5,000 max reviews/analysis/business
-   AI Chat included
-   Temporal comparison
-   Trends & Strategy
-   QR Code Review Stand

Enterprise Plan

$199.00

Flat Rate,Per Month

It includes:

-   5 establishments
-   50,000 clients/business
-   50 campaigns/month/business
-   All channels support
-   All 20 languages
-   Smart filtering
-   Quick Invite
-   Google & Facebook Sync daily + auto-sync
-   Unlimited review storage
-   10 AI analyses/month/business
-   15,000 max reviews/analysis/business
-   AI Chat included
-   Temporal comparison
-   Trends & Strategy
-   QR Code Review Stand

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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