# Spark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Spark Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10038233/Spark --- # Spark Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Spark ## What is Spark? Spark is an AI-based voice agent that helps teams handle business communication and administrative tasks. Outbound call campaigns are automated by uploading a contact list and runs to your schedule. The platform answers calls, books appointments, manages leads, and sends SMS around the clock. Spark integrates with Google Calendar, Gmail, HubSpot, Pipedrive, and Shopify to consolidate workflows and deliver real-time data on calls, bookings, emails, and revenue through a single dashboard. The AI-driven scheduling and lead management features automate appointments, lead qualification, and follow-ups. Spark includes built-in CRM functionality that centralizes customer data and interactions to support sales and service processes. The AI voice agent answers calls instantly and provides outbound calling capabilities for customer engagement. The dashboard offers insights on call volume, bookings, and revenue. ## What is Spark used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$299 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://elysiapartners.com/&name=Spark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spark 0.0 VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price A$299 Other, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Spark alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Spark Overview ### What company size and specific industries is Spark built for? Spark is designed for small to large businesses that rely on customer communication and scheduling, including customer service teams, appointment-based businesses, sales teams, e-commerce platforms, call centre operators, trade businesses, and organizations that use CRM or scheduling tools. Features and Usability ### What are the key features of Spark? Spark offers live chat, chat/messaging, chat transcript, and chatbot capabilities for customer communication. It also includes autoresponders, CRM, and communication management for handling contacts and conversations, plus reporting/analytics, search/filter, real-time notifications, real-time monitoring, and AI/Machine Learning with Natural Language Processing for message handling. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Spark starts at A$299 per month on the Standard plan, plus usage credits at $0.06 per minute of talk time. It includes a 7-day subscription-free trial, but credits are required during the trial and after signup. Trial and subscriptions can be cancelled at any time. Getting Started and Support ### What training and onboarding options does Spark offer? Spark provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and instruction, documentation offers written reference material for steps and features, and videos give self-paced walkthroughs for learning key functions and reviewing content as needed. Getting Started and Support ### What customer support options does Spark offer? Spark provides Email/Help Desk, Knowledge Base, 24/7 Live Rep, and Chat support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Autoresponders Create and automatically send premade copy in response to customer messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Spark 14 features Software program that continuously adjusts its behavior based on observed data Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Standard Plan A$299.00 Other,Per Month It includes: - AI employee answering calls 24/7 - Qualifies leads - Books appointments into a calendar - Sends SMS follow-ups automatically - Live stats dashboard showing calls, success rate, revenue, and call volume trends - Setup time: Under 10 minutes - AI agent responds to calls in under 1 second - Cancel anytime policy Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.