--- title: "Sarathi Agent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sarathi Agent Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10038242/Sarathi-Agent/" page_type: "product" language: "en" --- # Sarathi Agent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Sarathi Agent ## What is Sarathi Agent? Intelligent chatbot software offering automated customer support. Using advanced natural language understanding, it interprets messages and delivers contextual responses. Trained on a custom knowledge base, Sarathi Agent manages inquiries from general questions to detailed policy information, maintaining conversation context and addressing follow-ups seamlessly. Deployable via website widgets or Facebook Messenger, it provides omnichannel support 24/7. Multi-language capabilities enable global scalability, while the platform handles simultaneous conversations. Analytics tools track conversation volume, FAQs, and user engagement. When inquiries require human intervention, Sarathi Agent hands off to support teams with full conversation context. By automating repetitive tasks, it allows human agents to focus on complex issues. ## What is Sarathi Agent used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sarathi Agent?[Manage this product listing](https://www.g2.com/products/sarathi-agent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sarathi Agent 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $100 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (20) Value For Money 0.0 (0) Value For Money 4.6 (19) Customer Service 0.0 (0) Customer Service 4.7 (20) ## Sarathi Agent alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Intelswift](https://www.capterra.com/p/10026383/Intelswift/) [4.8 (20)](https://www.capterra.com/p/10026383/Intelswift/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026383/Intelswift/) Highest Rated [Corebee](https://www.capterra.com/p/10037954/Corebee/) [5.0 (1)](https://www.capterra.com/p/10037954/Corebee/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037954/Corebee/) ## FAQs about Sarathi Agent Overview ### What company size and specific industries is Sarathi Agent built for? Sarathi Agent is designed for enterprises and larger organizations in education, finance, retail, healthcare, travel, and direct-to-consumer brands that need AI-powered customer support solutions. It fits companies seeking support tools for customer service operations across these sectors. Features and Usability ### What are the key features of Sarathi Agent? Sarathi Agent offers AI Copilot, chatbot, and chat/messaging for customer communication, along with communication management for handling interactions. It also includes knowledge base management for organizing support content and support ticket management for tracking and resolving customer requests. Getting Started and Support ### What training and onboarding options does Sarathi Agent offer? Sarathi Agent provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does Sarathi Agent offer? Sarathi Agent provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support appears to cover both self-service and direct contact options, but there is no reviewer feedback available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,744 AI Agents for Customer Support reviews Capterra data shows that buyers of customer support software rank the following features as their top priorities: - **Chat/Messaging** (**60%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**50%**) - **Call Center Management** (**50%**) Sarathi Agent supports **Chat/Messaging**, giving support teams a direct way to respond to customers in ongoing conversations. However, it does not include **Real-Time Notifications** or **Call Center Management**. Instead, it offers **Chatbot** (**46%**) and **Support Ticket Management** (**45%**), which can help teams handle routine questions automatically and organize customer issues in a structured queue, allowing businesses to maintain responsive service and keep support work organized. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Communication Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Sarathi Agent 7 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Communication: Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Support Ticket Management: Allow customers/users to submit support queries and service requests --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Sarathi Basic Plan $100.00 Usage Based,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.