--- title: "CRM Simple Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CRM Simple Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10038278/CRM-Simple/" page_type: "product" language: "en" --- # CRM Simple Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CRM Simple ## What is CRM Simple? CRM Simple is AI-enabled customer relationship management software that helps businesses manage customers, track sales, and organize deal pipelines. Its natural language processing lets users control the system with plain English commands, while the "Ask AI" bar provides direct access to records and CRM functions without training or menu navigation. The software features a sales pipeline, opportunity scoring, deal tracking, and next action planning. Customer management consolidates contacts, details, and histories in a searchable database. Email automation includes follow-up templates and conversation tracking, while support ticket management links issues to customer records.A live dashboard shows pipeline value, active deals, actions, and team metrics. The platform supports multiple workspaces, tracks user actions, and creates an audit trail. Built on Google Cloud, it encrypts data, maintains backups, and uses enterprise-grade security protocols. ## What is CRM Simple used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £25 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRM Simple?[Manage this product listing](https://www.g2.com/products/crm-simple/claim_requests/new?auto=true) ## CRM Simple Overview Updated September 2026 AI summary CRM Simple provides small businesses with cloud-based tools for managing contacts, leads, and sales pipelines, as well as handling email communication and marketing automation. The platform supports interaction tracking, segmentation, and reporting, with optional features such as forecasting and territory management, making it suitable for teams seeking to organize and analyze customer relationships efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRM Simple 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price £25 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## CRM Simple alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about CRM Simple Overview ### What company size and specific industries is CRM Simple built for? CRM Simple is designed for sales professionals, consultants, growing businesses, and sales teams. It fits small to mid-sized organizations that need a CRM for managing customer relationships and sales activity, especially in service-based, consulting, and sales-driven environments. Features and Usability ### What are the key features of CRM Simple? CRM Simple offers contact management, lead management, lead qualification, and sales pipeline management for tracking prospects through each stage. It also includes email management, calendar and reminder system, task management, and interaction tracking, plus reporting and analytics, forecasting, segmentation, marketing automation, and territory management. Getting Started and Support ### What training and onboarding options does CRM Simple offer? CRM Simple provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of product features, steps, and guidance when users need to check details while getting started. Getting Started and Support ### What customer support options does CRM Simple offer? CRM Simple provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users direct help and self-service resources for common questions, account issues, and product guidance. ## Features AI summary Based on 1,643 CRM reviews Capterra data shows that buyers of Small Business CRM rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) CRM Simple supports all three features that reviewers rate highest: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales cycle, and manage new prospects more effectively, allowing teams to follow up consistently and close opportunities with better visibility. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps Forecasting Form predictions based on past and present data/trends For Small Businesses Designed for small businesses Interaction Tracking Track interaction history by documenting conversations for contacts CRM Simple 14 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Pro £25.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.