# CitizenOne Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CitizenOne Software - reviews, pricing plans, popular comparisons to other Social Work Case Management products and more. Source: https://www.capterra.com/p/10038302/CitizenOne --- # CitizenOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) CitizenOne ## What is CitizenOne? CitizenOne is an all-in-one platform that helps businesses manage customer relationships, automate workflows, and streamline daily operations. It combines CRM, lead management, and marketing automation in a single, easy-to-use system, giving teams a clear view of their customers and processes. With built-in tools for tracking interactions, managing pipelines, and automating routine tasks, CitizenOne helps improve efficiency and team collaboration. Businesses can engage customers more effectively, reduce manual work, and make better decisions using real-time data. Designed for flexibility and growth, CitizenOne adapts to different workflows, making it a practical solution for organizations looking to simplify operations and scale efficiently. ## What is CitizenOne used for? [Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €33 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CitizenOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aworkone.dk/&name=CitizenOne) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Case Notes Access and track notes regarding case activities and updates within case files Client Management Manage contact details and communication with clients Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Employee Management Track employee schedules, availability, and performance across projects and tasks CitizenOne 7 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track employee schedules, availability, and performance across projects and tasks Plan availability and assign specific time slots for tasks and resources ## Pricing Free Trial Free Version Basis €33.00 Flat Rate,Per Month It includes: - Including 1 Administrator - Including 1 User - Including 1 Department - Telephone Support - 1 GB Included Secure Cloud Storage - 1 Citizen Included - Employee Management - Protocol Management (Attendance) - Plans And Goals Creation - Shift Scheduling - Medication Record Keeping - Record Keeping (Journal Notes, Risk Assessment) - Chat With Colleagues - Citizen Calendar - Contact Management (Doctor, Dentist, Relatives) - Financial Management (Tracking Expenses) - Document Management - File Storage On Secure Server - Secure Mail (Encrypted Email) - App For iOS And Android - Procedures And Onboarding Module (Coming Soon) - Apps Via App Store (Launch Marketing Or Third-Party Tools) Pro €60.00 Flat Rate,Per Month It includes: - Including 1 Administrator - Including 3 Users - Including 3 Departments - Telephone Support - Automatic Synchronization With FMK - 3 GB Included Secure Cloud Storage - Unlimited Citizens - Employee Management - Protocol Management (Attendance) - Plans And Goals Creation - Shift Scheduling - Medication Record Keeping - Record Keeping (Journal Notes, Risk Assessment) - Chat With Colleagues - Citizen Calendar - Contact Management (Doctor, Dentist, Relatives) - Financial Management (Tracking Expenses) - Document Management - File Storage On Secure Server - Secure Mail (Encrypted Email) - App For iOS And Android - Procedures And Onboarding Module (Coming Soon) - Apps Via App Store (Launch Marketing Or Third-Party Tools) ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Office](https://www.capterra.com/p/248807/Office/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)