--- title: "Pinnacle Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pinnacle Software - reviews, pricing plans, popular comparisons to other Club Management products and more." source_url: "https://www.capterra.com/p/10038342/Pinnacle/" page_type: "product" language: "en" --- # Pinnacle Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Pinnacle ## What is Pinnacle? Care management software designed to optimize operations for children's services and adult care providers. It features AI-powered voice documentation that transcribes spoken input into structured records, reducing manual tasks. Staff can dictate notes, meeting minutes, and incident reports, with the system auto-populating statutory forms and generating action items. The software integrates medication management, risk assessments, care planning, incident reporting, and staff rostering into one system. Compliance tools support audit management, evidence packs, and tracking notifiable events. HR functionality includes staff profiles, training management, supervision records, and payroll processing. Reporting and analytics tools provide dashboards for monitoring key performance indicators and trends. Communication features enable meetings, notifications, and contact logging, ensuring streamlined operations across care services. ## What is Pinnacle used for? [Club Management](https://www.capterra.com/club-management-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pinnacle?[Manage this product listing](https://www.g2.com/products/phaino-labs-pinnacle/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pinnacle 0.0 VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price £5 Per User, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (93) Value For Money 0.0 (0) Value For Money 4.6 (89) Customer Service 0.0 (0) Customer Service 4.6 (91) ## Pinnacle alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Pinnacle Overview ### What company size and specific industries is Pinnacle built for? Pinnacle is designed for providers in the care sector, especially children’s homes, supported accommodation, domiciliary care services, and supported living services. It is suited to organizations of varying sizes within these social care and residential support settings. Features and Usability ### What are the key features of Pinnacle? Pinnacle offers care plan management, communication management, compliance management, and home health care management for clinical and administrative workflows. It also includes scheduling, calendar management, time tracking by client, monitoring, real-time reporting, and API access for connecting data across systems. Pricing ### How much does it cost and what fees or limitations are included? Pinnacle starts at £5 per user/month on the Starter Plan, which supports up to 25 service users/YP and 5 staff accounts. The Professional Plan is £7 per user/month for up to 50 service users/YP and 15 staff accounts. Enterprise pricing is not listed, and a free trial is available. Getting Started and Support ### What training and onboarding options does Pinnacle offer? Pinnacle provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps. Getting Started and Support ### What customer support options does Pinnacle offer? Pinnacle offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat. Support is presented through a mix of self-service resources and live assistance, giving users multiple ways to get help with setup, questions, and ongoing use. ## Features AI summary Based on 708 Club Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing home health care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Pinnacle includes **Scheduling** and **Care Plan Management**, covering two of the top capabilities buyers look for in home health care software. These features help staff coordinate visits, assign caregivers, and keep patient care instructions organized in one system. However, it does not offer **HIPAA Compliant**. Instead, Pinnacle provides **Compliance Management** (**45%**), which can support oversight of policies and regulatory processes. Together, these features help businesses manage daily care delivery more efficiently while giving teams a clearer way to organize schedules and maintain consistent care plans. API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Home Health Care Management Manage the care, assistance, or services that take place in patient's home Pinnacle 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Reporting: Active reporting of data and metrics - Scheduling: Plan availability and assign specific time slots for tasks and resources - Time Tracking by Client: Track time worked per client --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10038342/Pinnacle/pricing/) Starter Plan £5.00 Per User,Per Month It includes: - Supports up to 25 service users/young people (YP) - Allows up to 5 staff accounts - Includes daily notes and care planning - Incident reporting - Basic reports - Email support Professional Plan £7.00 Per User,Per Month It includes: - Supports up to 50 service users/YP - Allows up to 15 staff accounts - Full compliance suite - Medication management - Staff scheduling and HR tools - Payroll integration - Advanced reports - Priority support Enterprise Plan Contact vendor for details It includes: - Unlimited service users/YP - Unlimited staff accounts - Multi-site management - AI voice transcription - CQC/Ofsted evidence packs - Custom integrations - Dedicated account manager - 24/7 phone support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.