--- title: "Ping Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ping Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/10038382/Ping/" page_type: "product" language: "en" --- # Ping Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ping ## What is Ping? Ping captures and centralizes every client interaction, turning conversations into structured intelligence. It frees advisors from manual admin work while giving firm leadership real-time visibility into performance across the firm. Designed for advisory teams, Ping removes the friction around meetings and emails so you can stay focused on client service. For leadership, it surfaces revenue opportunities, client trends, and SOPs, delivering the insights needed to run and scale the firm with confidence. ## What is Ping used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ping?[Manage this product listing](https://www.g2.com/products/ping-assistant/claim_requests/new?auto=true) ## Ping Overview Updated September 2026 AI summary Ping is a virtual assistant solution designed for organizations of all sizes seeking to automate business processes and enhance productivity through AI-driven capabilities. Offering features such as AI/Machine Learning, chatbots, natural language processing, and workflow automation, Ping supports deployment across web, cloud, desktop, and mobile platforms, with options for conversation intelligence, automated responses, and an AI Copilot. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ping 0.0 VS. [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $35 Per User, Per Month Starting Price $129 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (458) Value For Money 0.0 (0) Value For Money 4.6 (413) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Ping alternatives [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Ping Overview ### What company size and specific industries is Ping built for? Ping is designed for accounting firms and advisory-focused professionals, including accountants, tax advisors, and financial consultants. It is best suited to professional services organizations that support clients in accounting, tax, and financial advisory work rather than broad general-business teams. Features and Usability ### What are the key features of Ping? Ping offers AI Copilot, chatbot, automated responses, and natural language processing for handling conversations. It also includes conversation intelligence and personalization, plus business process automation and workflow automation to route tasks and support a virtual personal assistant. Pricing ### How much does it cost and what fees or limitations are included? Ping starts at $10 per user/month for Lite Seats with Meeting Assistant access, while the Meeting Assistant plan costs $35, the popular Virtual Assistant plan costs $50, and Client Intelligence costs $90. A free trial is available. The provided pricing lists no setup fees or other limitations. Integrations ### Which third-party tools and platforms does Ping integrate with? Ping integrates with over 20 third-party tools for project management, communication, calendar, email, and CRM workflows. Cataloged integrations include Asana, ClickUp, Slack, Gmail, Google Calendar, Microsoft 365, HubSpot CRM, Zoho CRM, monday CRM, Dialpad, RingCentral Events, and RingCentral Engage Voice. Getting Started and Support ### What training and onboarding options does Ping offer? Ping provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for setup and feature review. Getting Started and Support ### What customer support options does Ping offer? Ping provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written help options for common questions and product guidance. ## Features AI summary Based on 733 Network Monitoring reviews Not all Virtual Assistant products cover every priority buyers care about. Here is what reviewers highlight most when choosing a solution: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Ping includes **Conversation Intelligence** and **Natural Language Processing**, giving teams useful context from interactions and helping the system understand user intent more accurately. However, it does not include **Speech Recognition**. Instead, it offers **Automated Responses** (**29%**) and **AI Copilot** (**30%**), which can still help teams handle routine requests faster and support day-to-day workflows. Together, these features help businesses improve response quality, reduce manual work, and give teams a more efficient way to manage conversations. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Ping 11 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10038382/Ping/pricing/) Meeting Assistant $35.00 Per User,Per Month It includes: - AI-generated meeting notes - Action item extraction - Meeting preparation with client context - Personalized follow-up emails Virtual Assistant $50.00 Per User,Per Month It includes: - Includes all features from the Meeting Assistant plan - Email Assistant capabilities: Email categorization - Draft replies in the user’s voice - Full thread context Client Intelligence $90.00 Per User,Per Month It includes: - Includes all features from the Virtual Assistant plan - Firm leadership tools: Client Memory - Client Health Scoring - Custom Workflows - Firm-wide client context and oversight Lite Seats (Meeting assistant) $10.00 Per User,Per Month It includes: - Access to AI-generated notes, action items, client history, and client memory Lite Seats (Client intelegence) $20.00 Per User,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.