# Ping Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ping Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more.

Source: https://www.capterra.com/p/10038382/Ping

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# 

 Ping Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Ping

## What is Ping?

Ping captures and centralizes every client interaction, turning conversations into structured intelligence. It frees advisors from manual admin work while giving firm leadership real-time visibility into performance across the firm. Designed for advisory teams, Ping removes the friction around meetings and emails so you can stay focused on client service. For leadership, it surfaces revenue opportunities, client trends, and SOPs, delivering the insights needed to run and scale the firm with confidence.

## What is Ping used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ping?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pingassistant.com&name=Ping)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ping

0.0

VS.

[4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting Price

$35

Per User, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (626)

Value For Money

0.0 (0)

Value For Money

4.4 (579)

Customer Service

0.0 (0)

Customer Service

4.5 (598)

## Ping alternatives

[4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/)

Starting price

$699.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[micro1](https://www.capterra.com/p/10030872/micro1/)

[4.9 (626)](https://www.capterra.com/p/10030872/micro1/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10030872/micro1/)

[fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/)

[4.9 (102)](https://www.capterra.com/p/10025797/fonio-ai/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10025797/fonio-ai/)

## FAQs about Ping

Overview

### What company size and specific industries is Ping built for?

Ping is designed for accounting and advisory professionals, including accountants, tax advisors, financial consultants, and accounting firms. It is best suited to service providers in the accounting and financial advisory sector, rather than a specific company size such as small business or enterprise.

Features and Usability

### What are the key features of Ping?

Ping offers AI Copilot, AI/Machine Learning, and Natural Language Processing for interpreting inputs and generating responses. It also includes Chatbot and Virtual Personal Assistant (VPA) functions, plus Automated Responses, Conversation Intelligence, Personalization, and Workflow Automation for managing business process automation.

Pricing

### How much does it cost and what fees or limitations are included?

Ping starts at $10 per user/month for Lite Seats, with the Meeting Assistant at $35, the popular Virtual Assistant at $50, and Client Intelligence at $90. A free trial is available. Pricing is per user, and each higher plan includes the features of the plan below it.

Integrations

### Which third-party tools and platforms does Ping integrate with?

Ping integrates with over 20 tools across communication, calendar, CRM, and project management. It connects with Slack, Gmail, Google Calendar, Microsoft 365, Outlook Email Extractor, HubSpot CRM, Zoho CRM, monday CRM, Asana, ClickUp, and Dialpad, plus RingCentral Engage Voice, RingCentral Events, and Teamwork CRM.

Getting Started and Support

### What training and onboarding options does Ping offer?

Ping provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced learning and setup.

Getting Started and Support

### What customer support options does Ping offer?

Ping provides email/help desk support, a FAQ/forum, and a knowledge base for self-service help. These channels give users direct contact and reference materials, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Conversation Intelligence

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Ping 10 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Program systems that assist users with their daily administrative responsibilities

Streamlining repetitive tasks and activities through automated and predefined workflows

## Pricing

Free Trial

Meeting Assistant

$35.00

Per User,Per Month

It includes:

-   AI-generated meeting notes
-   Action item extraction
-   Meeting preparation with client context
-   Personalized follow-up emails

Virtual Assistant

$50.00

Per User,Per Month

It includes:

-   Includes all features from the Meeting Assistant plan
-   Email Assistant capabilities: Email categorization
-   Draft replies in the user’s voice
-   Full thread context

Client Intelligence

$90.00

Per User,Per Month

It includes:

-   Includes all features from the Virtual Assistant plan
-   Firm leadership tools: Client Memory
-   Client Health Scoring
-   Custom Workflows
-   Firm-wide client context and oversight

Lite Seats (Meeting assistant)

$10.00

Per User,Per Month

It includes:

-   Access to AI-generated notes, action items, client history, and client memory

Lite Seats (Client intelegence)

$20.00

Per User,Per Month

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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