# Predimail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Predimail Software - reviews, pricing plans, popular comparisons to other Email Management products and more. Source: https://www.capterra.com/p/10038384/Predimail --- # Predimail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Predimail ## What is Predimail? Predimail is an AI-powered email management software that classifies incoming messages based on content, intent, and priority. The platform uses machine learning to automatically route emails to designated folders or team members. Predimail generates AI-drafted responses by drawing from a company's knowledge base and past communications to create context-aware replies. The software integrates with Gmail, Microsoft Outlook and SMTP, providing suggested responses within these email clients. Predimail includes security features such as GDPR compliance to protect sensitive information. The platform offers a shared knowledge base that teams can access to maintain consistent communication. Predimail processes emails through an automated workflow that includes reception, classification, routing, response generation, and human review before sending. PREDIMAIL enables teams to collaborate more effectively by sharing a centralized knowledge base and standardizing email communication. ## What is Predimail used for? [Productivity](https://www.capterra.com/productivity-software/)[Email Management](https://www.capterra.com/email-management-software/)[AI Writing Assistant](https://www.capterra.com/ai-writing-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Predimail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://predimail.com&name=Predimail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Predimail 0.0 VS. [### Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price €19 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (13,413) Value For Money 0.0 (0) Value For Money 4.8 (10,166) Customer Service 0.0 (0) Customer Service 4.4 (9,955) ## Predimail alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Predimail Overview ### What company size and specific industries is Predimail built for? Predimail is designed for customer service, hospitality and tourism, accounting, legal and professional services, and HR and recruitment teams, as well as organizations that need high-value email automation. It suits businesses of various sizes that want email handling support across service-driven and professional sectors. Features and Usability ### What are the key features of Predimail? Predimail offers AI Copilot, Generative AI, and Automated Text Generation for email drafting, plus Email Management, Inbox Management, and Shared Inboxes for handling messages. It also includes Workflow Automation, Routing, Prioritization, Search/Filter, Customizable Templates, and Reporting/Analytics, along with Spam Blocker, Language Detection, and Tone Selection. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Predimail starts at €19 per month for the Starter Plan, billed annually at €171/year. The Basic Plan is €39 per month and the Pro Plan is €99 per month. A 7-day free trial is available, with limits including 1 user on Starter and 1 email address. Integrations ### Which third-party tools and platforms does Predimail integrate with? Predimail integrates with Gmail, Microsoft Outlook, and SMTP for email sending and account connectivity. These integrations cover common mailbox and mail-delivery setups, giving Predimail support for major email platforms without requiring additional third-party tools. Getting Started and Support ### What training and onboarding options does Predimail offer? Predimail provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and real-time instruction, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of product features and setup steps. Getting Started and Support ### What customer support options does Predimail offer? Predimail provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, with self-service options for common questions and chat for faster assistance when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automated Text Generation Automatically generates text by applying artificial intelligence to user input Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customizable Rules Rules followed by the software/AI can be configured by users to suit their specific needs Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Email Management Manage, store and organize emails within the system or via third-party apps Predimail 21 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automatically generates text by applying artificial intelligence to user input Provides a channel for team members to share AI models, media files, communicate, and work together Rules followed by the software/AI can be configured by users to suit their specific needs Pre-designed layouts that can be customized to match preferences and requirements Manage, store and organize emails within the system or via third-party apps Ability to oversee and optimize the operations of a mail server Use AI to generate content in the form of text, images, videos, etc. Organize, prioritize, and manage incoming communications Identify different languages Manage and support multiple languages Tools to facilitate the production of information and promote efficiency Plan daily routes to optimize employee scheduling and provide directions Search and filter data across systems to locate required information by entering keywords or certain criteria An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Filters used to determine different types of malware threats Allow multiple team members to edit and work on the same document Sample files or documents that could be customized as needed or used as is Edit text as needed Choose the desired tone for content to be generated Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan €19.00 Flat Rate,Per Month It includes: - 7-day free trial - 1 email address - 5,000 credits/month - 1 user - standard response templates - classification or auto-response Basic Plan €39.00 Flat Rate,Per Month It includes: - 7-day free trial - 1 user - 7,000 credits/month - advanced email classification - intelligent response generation - Gmail & Outlook integration - basic analytics Pro Plan €99.00 Flat Rate,Per Month It includes: - 7-day free trial - 21,000 credits/month - 5 users included - all Basic features - custom response templates - advanced analytics - priority support ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SMTP](https://www.capterra.com/p/180513/SMTP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.