# Predimail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Predimail Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/10038384/Predimail

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# 

 Predimail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Predimail

## What is Predimail?

Predimail is an AI-powered email management software that classifies incoming messages based on content, intent, and priority. The platform uses machine learning to automatically route emails to designated folders or team members. Predimail generates AI-drafted responses by drawing from a company's knowledge base and past communications to create context-aware replies. The software integrates with Gmail, Microsoft Outlook and SMTP, providing suggested responses within these email clients. Predimail includes security features such as GDPR compliance to protect sensitive information. The platform offers a shared knowledge base that teams can access to maintain consistent communication. Predimail processes emails through an automated workflow that includes reception, classification, routing, response generation, and human review before sending.

## What is Predimail used for?

[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€14

Flat Rate, Per Month

Free trial  
not available

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Do you work for Predimail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://predimail.com&name=Predimail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Predimail

0.0

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

€14

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (13,252)

Value For Money

0.0 (0)

Value For Money

4.5 (10,022)

Customer Service

0.0 (0)

Customer Service

4.5 (9,816)

## Predimail alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

[4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Canned Responses

Shortcuts for inputting frequently used messages

Contact Management

Manage, organize, and store contact information

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Predimail 16 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Shortcuts for inputting frequently used messages

Manage, organize, and store contact information

Process of dividing customers into groups based on common characteristics

Ability to oversee and optimize the operations of a mail server

Organize, prioritize, and manage incoming communications

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Arrange tasks based on the level of priority or urgency

Streamlining repetitive tasks and activities through automated and predefined workflows

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

An email inbox that can be accessed and managed by multiple individuals

Allow customers/users to submit support queries and service requests

## Pricing

Free Version

Starter Plan

€14.00

Flat Rate,Per Month

It includes:

-   7-day free trial
-   1 email address
-   5,000 credits/month
-   1 user
-   standard response templates
-   classification or auto-response

Basic Plan

€29.00

Flat Rate,Per Month

It includes:

-   7-day free trial
-   1 user
-   7,000 credits/month
-   advanced email classification
-   intelligent response generation
-   Gmail & Outlook integration
-   basic analytics

Pro Plan

€74.00

Flat Rate,Per Month

It includes:

-   7-day free trial
-   21,000 credits/month
-   5 users included
-   all Basic features
-   custom response templates
-   advanced analytics
-   priority support

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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