--- title: "PublicReview.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PublicReview.io Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10038427/PublicReview-io/" page_type: "product" language: "en" --- # PublicReview.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) PublicReview.io ## What is PublicReview.io? Cloud-based software for managing verified customer reviews, helping businesses collect, display, and respond to feedback. It automates review requests via email, SMS, and QR codes, simplifying the process. Integrations with Shopify and HubSpot enable seamless data syncing. The AI-powered response engine crafts personalized replies while maintaining brand voice. Analytics track trends and sentiment, while fraud detection flags suspicious reviews. Customizable widgets showcase social proof, and verified badges highlight authentic feedback. The platform ensures enterprise-grade security with SOC 2 compliance and offers dispute resolution tools. It aggregates reviews from platforms such as Google and Facebook and includes a developer API for custom workflows. Real-time alerts notify businesses of new reviews, and white-label options support branded solutions. ## What is PublicReview.io used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PublicReview.io?[Manage this product listing](https://www.g2.com/products/public-review/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PublicReview.io 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## PublicReview.io alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about PublicReview.io Overview ### What company size and specific industries is PublicReview.io built for? PublicReview.io is designed for businesses in e-commerce, hospitality, home services, professional services, education, healthcare, and SaaS. The vendor description does not specify company size, so the product appears aimed at organizations across sizes that need review management in these sectors. Features and Usability ### What are the key features of PublicReview.io? PublicReview.io includes AI Copilot, API access, and a dashboard for managing review activity. It also offers review monitoring, review notifications, and review requests, plus response management for handling replies. Data import/export, real-time analytics, and widgets support reporting and display. Pricing ### How much does it cost and what fees or limitations are included? PublicReview.io offers a $10 per month Essential Plan with up to 50 review invites, plus Essentials+ at $25 per month for up to 150 invites and Startup at $50 per month for up to 300. A free trial is available, and no additional fees are listed. Getting Started and Support ### What training and onboarding options does PublicReview.io offer? PublicReview.io provides documentation for teams getting started with the product. Documentation gives users written reference material for setup steps, feature explanations, and ongoing review of key processes. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does PublicReview.io offer? PublicReview.io provides Email/Help Desk support for users who need assistance. The catalog lists this as the available support channel. No reviewer feedback about support quality, response speed, or helpfulness is available in the provided data. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) PublicReview.io includes **Review Request** and **Review Monitoring**, giving teams a way to ask customers for reviews consistently and keep track of new feedback across channels. However, it does not include **Feedback Management**. With support for **Review Request** and **Review Monitoring**, businesses can increase review volume, stay aware of customer sentiment, and respond faster to reputation trends, helping teams maintain a stronger online presence. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Badges Assigns achievement badges to high-performing employees based on pre-determined standards. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Import/Export Import and export data to and from software applications Real-Time Analytics Analyze and gain insights into data in real-time PublicReview.io 11 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Badges: Assigns achievement badges to high-performing employees based on pre-determined standards. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Real-Time Analytics: Analyze and gain insights into data in real-time - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10038427/PublicReview-io/pricing/) Essential Plan $10.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support Essentials+ Plan $25.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support - AI reputation insights - AI response suggestions - Advanced analytics - Review importing - Priority support Startup Plan $50.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support - AI reputation insights - AI response suggestions - Advanced analytics - Review importing - Priority support - Embeddable review widgets - Review dispute resolution - Custom widget styling - API access - Dedicated account manager ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.