# PublicReview.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PublicReview.io Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/10038427/PublicReview-io --- # PublicReview.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) PublicReview.io ## What is PublicReview.io? Cloud-based software for managing verified customer reviews, helping businesses collect, display, and respond to feedback. It automates review requests via email, SMS, and QR codes, simplifying the process. Integrations with Shopify and HubSpot enable seamless data syncing. The AI-powered response engine crafts personalized replies while maintaining brand voice. Analytics track trends and sentiment, while fraud detection flags suspicious reviews. Customizable widgets showcase social proof, and verified badges highlight authentic feedback. The platform ensures enterprise-grade security with SOC 2 compliance and offers dispute resolution tools. It aggregates reviews from platforms such as Google and Facebook and includes a developer API for custom workflows. Real-time alerts notify businesses of new reviews, and white-label options support branded solutions. ## What is PublicReview.io used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PublicReview.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://publicreview.io/&name=PublicReview.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PublicReview.io 0.0 VS. [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (154) Value For Money 0.0 (0) Value For Money 4.8 (147) Customer Service 0.0 (0) Customer Service 5.0 (146) ## PublicReview.io alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about PublicReview.io Overview ### What company size and specific industries is PublicReview.io built for? PublicReview.io is designed for businesses in e-commerce, hospitality, home services, professional services, education, healthcare, and SaaS. The vendor description does not specify a company-size focus, so the product appears suited to organizations in these sectors regardless of size. Features and Usability ### What are the key features of PublicReview.io? PublicReview.io offers review request and response management tools, plus review monitoring and review notifications to track incoming feedback. Its dashboard and real-time analytics provide performance visibility, while widgets, data import/export, API access, and AI Copilot support review workflows and reporting. Pricing ### How much does it cost and what fees or limitations are included? PublicReview.io offers a free trial and three flat-rate plans: the $10/month Essential Plan includes up to 50 review invites, the $25/month Essentials+ Plan includes up to 150, and the $50/month Startup Plan includes up to 300. Features vary by plan, with higher tiers adding AI insights, priority support, and API access. Getting Started and Support ### What training and onboarding options does PublicReview.io offer? PublicReview.io provides documentation to support team training and onboarding. This format gives users written reference material for learning product functions, reviewing setup steps, and checking guidance as needed during initial use or later reference. Getting Started and Support ### What customer support options does PublicReview.io offer? PublicReview.io provides Email/Help Desk support for users who need assistance. Support is handled through this channel only, with no reviewer feedback available to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Import/Export Import and export data to and from software applications Real-Time Analytics Analyze and gain insights into data in real-time Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents PublicReview.io 10 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Analyze and gain insights into data in real-time Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers An extended application or connector that enables users to perform additional services with their current set of tools ## Pricing Free Trial Essential Plan $10.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support Essentials+ Plan $25.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support - AI reputation insights - AI response suggestions - Advanced analytics - Review importing - Priority support Startup Plan $50.00 Flat Rate,Per Month It includes: - Claim your company profile - Respond to reviews - Basic analytics dashboard - Email support - AI reputation insights - AI response suggestions - Advanced analytics - Review importing - Priority support - Embeddable review widgets - Review dispute resolution - Custom widget styling - API access - Dedicated account manager ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.