# TourOperation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TourOperation Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more.

Source: https://www.capterra.com/p/10038450/TourOperation

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# 

 TourOperation Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

TourOperation

## What is TourOperation?

TourOperation is a tour management solution that helps businesses digitize reservations, operations, cash management, and accounting. It enables teams to consolidate office sales, online bookings, and agency transactions into one system. The reservation module lets supervisors generate QR-coded tickets, send automated notifications via SMS and WhatsApp, and processes payments in multiple currencies. Passenger details and payment statuses are accessible within the interface. The operations dashboard manages vehicle, guide, and driver assignments, automates UETDS notifications, and optimizes routes and hotel pickups. The finance module tracks cash movements, calculates staff commissions, and generates reconciliation reports, with data exportable to Excel. TourOperation integrates with WhatsApp, Google Maps, and booking platforms like Viator and GetYourGuide.

## What is TourOperation used for?

[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for TourOperation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.touroperation.com/en&name=TourOperation)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TourOperation

0.0

VS.

[4.7 (463)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

€49

Flat Rate, Per Month

Starting Price

$49

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (525)

Value For Money

0.0 (0)

Value For Money

4.7 (499)

Customer Service

0.0 (0)

Customer Service

4.7 (519)

## TourOperation alternatives

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about TourOperation

Overview

### What company size and specific industries is TourOperation built for?

TourOperation is designed for small to large businesses in the travel and hospitality sectors, including tour operators, travel agencies, subcontractors, boat operators, franchises, hotels, and concierge services. It fits companies that manage tours, bookings, and related guest services across these industries.

Features and Usability

### What are the key features of TourOperation?

TourOperation offers activities booking, booking management, and reservations management for handling tour reservations. It also includes itinerary creation, multi-day booking, pricing management, and a customer database, plus an activity dashboard and tour management for organizing and tracking tour operations.

Pricing

### How much does it cost and what fees or limitations are included?

TourOperation starts at €49 per month for the Starter plan, with Business at €119 and Enterprise at €189. A free trial is available. Starter covers basic operations, financial reports, and reservation management; Business adds full tour management and exports; Enterprise includes API access, white-labeling, and on-site training.

Getting Started and Support

### What training and onboarding options does TourOperation offer?

TourOperation provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of product features and procedures.

Getting Started and Support

### What customer support options does TourOperation offer?

TourOperation provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. No reviewer feedback about support is available in the catalog data, so user experience details such as response times, helpfulness, or common issues are not documented here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Itinerary Creation

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Multi-Day Booking

Bookings that last more than one day

TourOperation 8 features

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, update, and manage bookings, itineraries, and reservations

A collection of customer information such as contact details, demographics, previous interactions, etc.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Bookings that last more than one day

Tool used to determine accurate pricing and product eligibility for borrowers

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

## Pricing

Free Trial

Starter

€49.00

Flat Rate,Per Month

It includes:

-   Reservation management & digital tickets
-   Office & central cash register
-   Ledger account tracking (B2B)
-   Staff commission calculation
-   Basic operations dashboard
-   Financial reports
-   Passenger collection & list merging
-   OPAI Starter (AI assistant)
-   GDPR-compliant data management
-   WhatsApp + Email support

Business

€119.00

Flat Rate,Per Month

It includes:

-   Full operations & daily tour management
-   Vehicle fleet & GPS tracking
-   Route optimization (OSRM + VROOM)
-   Automatic UETDS notifications
-   Guide rotation & assignment
-   Online sales & Stripe payments
-   Concierge (hotel sales) system
-   Loyalty program
-   Motor yacht management
-   Anomaly & fraud detection
-   Custom roles & permissions
-   OPAI Pro (AI assistant)
-   All reports + Excel export
-   Priority 24/7 support

Enterprise

€189.00

Flat Rate,Per Month

It includes:

-   Marketplace integration (GetYourGuide, Viator)
-   B2B marketplace & seat exchange
-   AI phone assistant
-   OPAI Enterprise (AI assistant)
-   API access & webhooks
-   White-label option
-   Custom module development
-   SLA guarantee (99.9% uptime)
-   Dedicated account manager
-   On-site training & data migration

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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