# Lagoona Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lagoona Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10038481/Lagoona --- # Lagoona Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Lagoona ## What is Lagoona? Cloud-based CRM software that centralizes customer interactions from WhatsApp, Instagram, calls, and web forms into one interface. It streamlines communication, tracks conversations, monitors response times, and organizes leads across channels. Integrating with Google Ads, Meta Ads, and TikTok Ads, Lagoona connects campaigns with customer data and provides metrics such as CAC, CLTV, and ROAS to measure marketing effectiveness. Conversion funnels and attribution data reveal which channels drive results. The platform automates lead distribution and workflow management, allowing teams to assign conversations, create internal threads, and track performance. It connects to WhatsApp via the Business App and API, enabling message management while retaining phone numbers and contacts. ## What is Lagoona used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price MX$200 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lagoona?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lagoona.io&name=Lagoona) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lagoona 0.0 VS. [4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price MX$200 Usage Based, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (453) Value For Money 0.0 (0) Value For Money 4.5 (392) Customer Service 0.0 (0) Customer Service 4.6 (375) ## Lagoona alternatives [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Lead Capture Automatically identify and save contact information of potential customers Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Lagoona 9 features Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Reports specific to sales analysis for trends and strategies Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Básico MX$200.00 Usage Based,Per Month It includes: - 500 leads processed per month - Unlimited users - 1 shared project - 1 node per acquisition channel - 1 connection flow - 5 GB storage - Support via Discord - 14-day free trial without credit card required - 15% discount currently applied PYME MX$600.00 Usage Based,Per Month It includes: - 2,000 leads processed per month - Unlimited users - Includes all Básico features plus: 3 nodes per acquisition channel - 3 connection flows - Administrator roles - 15 GB storage - Onboarding with 50% discount - AI text-to-text agent (coming soon) - Support via web tickets and Discord - 14-day free trial without credit card required - 15% discount currently applied Negocios MX$2,000 Usage Based,Per Month It includes: - 7,000 leads processed per month - Unlimited users - Includes all PYME features plus: Unlimited nodes - Free onboarding - Unlimited projects and flows - Up to 100 GB storage - ERP integration available - AI text-to-audio agent (coming soon) - Open API (coming soon) - 100% human support - 14-day free trial without credit card required - 15% discount currently applied ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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