# Carti Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Carti Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10038590/Carti --- # Carti Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Carti ## What is Carti? Carti is the AI sales associate that turns browsers into buyers. Designed exclusively for Shopify merchants, Carti provides every store visitor with instant, accurate answers about products, shipping, sizing, and policies, keeping them engaged and moving toward checkout. Carti automatically learns your entire product catalog, brand voice, and store policies with no manual training. It proactively engages visitors, recommends products based on customer preferences and behavior, and recovers potential lost sales with timely cart interventions. The built-in insights dashboard shows you exactly what shoppers are asking, so you can optimize your product pages and marketing. ## What is Carti used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carti?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://heycarti.com/&name=Carti) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carti 0.0 VS. [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $49 Usage Based, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (376) Value For Money 0.0 (0) Value For Money 4.0 (329) Customer Service 0.0 (0) Customer Service 4.3 (308) ## Carti alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## FAQs about Carti Overview ### What company size and specific industries is Carti built for? Carti is designed for Shopify merchants of any company size, from small businesses to larger retailers, that sell through the Shopify platform. It fits ecommerce businesses across industries because the target audience is defined by their use of Shopify rather than a specific sector. Features and Usability ### What are the key features of Carti? Carti offers AI/Machine Learning, Natural Language Processing, and chatbot functions for customer support and sales or marketing use cases. It includes live chat, automated responses, and query suggestions to handle incoming questions and guide conversations with customers. Pricing ### How much does it cost and what fees or limitations are included? Carti starts with a free version and free trial, plus a Launch plan with no listed price. Paid plans begin at $49 per month for Build and $199 per month for Scale, both usage based. Build supports up to 20,000 monthly visitors, while Scale raises the limit to 100,000. Integrations ### Which third-party tools and platforms does Carti integrate with? Carti connects natively to Judge.me and Shopify. These integrations cover review collection and ecommerce storefront workflows, giving Carti direct connections to two third-party platforms from its official catalog. Getting Started and Support ### What training and onboarding options does Carti offer? Carti provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Carti offer? Carti provides email/help desk support, FAQ/forum access, a knowledge base, and chat. These channels give users several ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Live Chat Ability to chat online in real time Carti 8 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Ability to chat online in real time Process and analyze human language in text or audio form See options for potential search queries within the system Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Build $49.00 Usage Based,Per Month It includes: - Up to 20,000 monthly visitors - Self-improving AI sales agent - Flexible branding controls - Proactive customer engagement - White-glove onboarding - Email support Scale $199.00 Usage Based,Per Month It includes: - Up to 100,000 monthly visitors - Self-improving AI sales agent - Flexible branding controls - Proactive customer engagement - Advanced performance analytics - White-glove onboarding - Priority email support ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Judge.me](https://www.capterra.com/p/215990/Judge-me/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.