---
title: "Samparka Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Samparka Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more."
source_url: "https://www.capterra.com/p/10038620/Samparka/"
page_type: "product"
language: "en"
---

# 

 Samparka Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Samparka

## What is Samparka?

Samparka is a digital loyalty and customer engagement platform that helps businesses create branded loyalty programs, automate marketing communications, and track customer behavior. Customers earn points through purchases, redeem rewards, and access exclusive deals via a customizable loyalty app. QR code-based point earning ensures easy participation without extra hardware. The platform automates personalized messaging for occasions like birthdays, fostering customer relationships. Its rewards system supports custom programs and offers to drive repeat purchases. Analytics track behavior, visit frequency, and campaign performance for actionable insights. Samparka integrates with POS systems, operates on cloud-based architecture, and supports SMS, WhatsApp, email, and push notifications. Customer segmentation enables targeted campaigns, while administrative tools manage databases, loyalty tiers, and program activity across locations.

## What is Samparka used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Samparka?[Manage this product listing](https://www.g2.com/products/samparka/claim_requests/new?auto=true)

## Samparka Overview

Updated September 2026

AI summary

Samparka enables small businesses to build and manage customer loyalty programs through features such as CRM, rewards management, campaign planning, and customer segmentation. With support for multi-channel communication, analytics, and customizable branding, it offers tools for tracking engagement and running promotions. Samparka is available as a cloud-based or mobile solution across major platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Samparka

0.0

VS.

[4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting Price

$40

Flat Rate, Per Month

Starting Price

$4.8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (3,835)

Value For Money

0.0 (0)

Value For Money

4.9 (3,458)

Customer Service

0.0 (0)

Customer Service

4.9 (3,518)

## Samparka alternatives

[4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

[Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

[4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/)

[Boomerangme](https://www.capterra.com/p/241848/Boomerangme/)

[4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/241848/Boomerangme/)

## FAQs about Samparka

Overview

### What company size and specific industries is Samparka built for?

Samparka is designed for small to mid-sized businesses in restaurants, cafes, bars, retail stores, salons, spas, and other service businesses. It fits local customer-facing operations that need a simple way to manage daily work across food service, retail, personal care, and general services.

Features and Usability

### What are the key features of Samparka?

Samparka offers CRM and customer database tools, plus customer profiles, customer history, and customer segmentation for audience management. It includes campaign management, campaign planning, campaign analytics, and multi-campaign support, along with email marketing, SMS marketing, and multi-channel communication. Additional features include loyalty program, rewards management, and performance metrics.

Pricing

### How much does it cost and what fees or limitations are included?

Samparka starts with a free version and free trial, while the Growth plan costs $40 per month as a flat rate. The Starter plan is available with price not listed and includes digital loyalty, basic notifications, and customer dashboards, while Growth adds advanced analytics, NFC-based loyalty, and reservation management.

Getting Started and Support

### What training and onboarding options does Samparka offer?

Samparka provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for features and steps, and videos provide self-paced learning for viewing product processes and basics.

Getting Started and Support

### What customer support options does Samparka offer?

Samparka provides email/help desk, a knowledge base, phone support, and chat. These channels give users multiple ways to get help, though no reviewer feedback is available to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 1,860 Customer Loyalty reviews

Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities:

-   **Loyalty Program** (**45%** of reviewers rated this feature as critical)
-   **Rewards Management** (**39%**)
-   **Third-Party Integrations** (**49%**)

Samparka supports all three of the features reviewers value most: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and run more consistent loyalty campaigns.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Samparka 33 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Activity Tracking: A report showing what actions customers perform
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Profiles: Record customer information, purchase history, and other notes
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Email Marketing: Create and send email blasts/campaigns
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Membership Management: Database of members to track personal information of individuals and families
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rewards: Provide rewards, monetary or non-monetary, based on incentive programs
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

---

## Pricing

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10038620/Samparka/pricing/)

Growth

$40.00

Flat Rate,Per Month

It includes:

-   Advanced Tracking & Segmentation
-   Advanced Analytics And Reports
-   WhatsApp / App Notifications
-   Reservation Management
-   Customer Leaderboard
-   Product Catalogue & Ordering
-   NFC-Based Loyalty (Tap-To-Earn)

Plus

Contact vendor for details

It includes:

-   Multi-Outlet Management
-   Outlet-Wise Data Segregation
-   Outlet Performance Tracking
-   Centralized Admin Dashboard
-   Comparative Outlet Reporting
-   Role-Based Access Control

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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