--- title: "Dovient Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dovient Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/10038642/Dovient/" page_type: "product" language: "en" --- # Dovient Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dovient ## What is Dovient? Dovient is an AI-powered platform that helps industrial maintenance teams reduce downtime with instant, verified guidance. It organizes plant procedures, manuals, and repair logs into a searchable knowledge graph, enabling technicians to quickly find information for diagnosing and resolving equipment issues. The MissingDots AI engine ensures accuracy by verifying answers against plant documentation. During breakdowns, Dovient offers troubleshooting workflows and repair instructions. It supports preventive maintenance scheduling, spare parts tracking, and predictive maintenance through IoT sensor integration. Dovient connects with CMMS systems, deploys in two weeks, and scales across multiple sites. It also captures undocumented knowledge from experienced technicians, preserving expertise as workers retire. ## What is Dovient used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[EAM](https://www.capterra.com/eam-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dovient?[Manage this product listing](https://www.g2.com/products/dovient-maintenance-copilot/claim_requests/new?auto=true) ## Dovient Overview Updated September 2026 AI summary Dovient equips organizations of all sizes with maintenance management tools focused on work order handling, preventive maintenance, and service history tracking. It extends core capabilities with features such as AI Copilot, predictive maintenance, workflow automation, and multi-location support. Dovient is available via web and mobile platforms, with broad integration options for enterprise and midsize needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dovient 5.0 (1) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $29 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (1,785) Value For Money 5.0 (1) Value For Money 4.7 (1,611) Customer Service 4.0 (1) Customer Service 4.8 (1,691) ## Dovient alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) ## FAQs about Dovient Overview ### What company size and specific industries is Dovient built for? Dovient is designed for manufacturing and food and beverage organizations, especially plants that need to capture and surface tacit knowledge. It fits teams of maintenance managers, reliability engineers, and industrial machinery operators in operational settings where process know-how must be recorded and shared across the workforce. Features and Usability ### What are the key features of Dovient? Dovient offers work order management, equipment maintenance, preventive maintenance, and predictive maintenance for asset and service operations. It also includes inventory management, inspection management, technician management, scheduling, and resource allocation, plus reporting & statistics, audit trail, workflow automation, third-party integrations, mobile access, and AI Copilot with AI Summarization. Pricing ### How much does it cost and what fees or limitations are included? Dovient starts at $29 per user per month for the Technician Seat, with a free trial available. The Power User Seat costs $69 per user per month. Technician includes 10 GB storage and 5,000 AI credits monthly, while Power User includes 20 GB storage and 15,000 AI credits. Integrations ### Which third-party tools and platforms does Dovient integrate with? Dovient integrates with over 20 third-party tools and platforms, including Dynamics 365, Dynamics 365 Customer Insights, Oracle Analytics Cloud, Oracle Business Intelligence, Oracle CRM On Demand, Oracle Data Cloud, SAP BW/4HANA, and SAP HANA Cloud. It also connects to ERP, Edge, IoT, MESbox SCADA, Maximo, and Webhook Relay. Getting Started and Support ### What training and onboarding options does Dovient offer? Dovient provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced demonstrations. Getting Started and Support ### What customer support options does Dovient offer? Dovient provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. These support channels give users multiple ways to find answers or contact the team directly. No reviewer feedback about response speed, helpfulness, or common support issues is available. ## Features AI summary Based on 5,476 EAM reviews Capterra data shows that buyers of maintenance management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) Dovient supports all three features that reviewers rate most highly: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses keep maintenance tasks organized, reduce unplanned downtime through scheduled upkeep, and maintain complete equipment records, allowing teams to manage assets more efficiently and make better service decisions. Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Predictive Maintenance 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Vendor Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Dovient 35 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Downtime Tracking: Track unplanned equipment or network failures - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10038642/Dovient/pricing/) Technician Seat $29.00 Per User,Per Month It includes: - Designed for field technicians executing work orders. - Includes 5,000 AI credits per month. - Includes 10 GB storage. - Full platform access. Power User Seat $69.00 Per User,Per Month It includes: - Designed for managers, engineers, and supervisors. - Includes 15,000 AI credits per month. - Includes 20 GB storage. - Full platform access. Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/)[ Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Maximo](https://www.capterra.com/p/170474/Maximo/)[ edge CRM](https://www.capterra.com/p/185769/edge-CRM/)[ Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/)[ Oracle Analytics Cloud](https://www.capterra.com/p/170920/Oracle-Analytics-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CS Charan S. Maintenance Manager Food & Beverages ### "Dovient AI Platform for Maintenance & Reliability review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 1, 2026 Pros It has all the features that a mid-sized manufacturing company needs, supports even custom AI agents. Cons Mobile app is easy to use, web app needs a bit of training. On-site support need to be even more rigorous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.