--- title: "Socios Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Socios Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10038703/Socios/" page_type: "product" language: "en" --- # Socios Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Socios ## What is Socios? Socios is a customer loyalty solution that helps businesses manage digital loyalty programs. It features digital punch cards and points systems for customers to earn rewards through purchases. Businesses can set customizable rules, redemption thresholds, and tiered loyalty levels without physical cards. The system includes automated contests and raffles, allowing businesses to hold drawings based on points or visit frequency. The mobile-first platform lets businesses run loyalty programs from a smartphone, using QR codes at checkout to award points. Customers receive push notifications for rewards or completed loyalty cards. Socios provides analytics dashboards showing visit frequency, redemption rates, and retention metrics. Businesses can create targeted campaigns for specific customer groups. The platform supports data export for transaction histories and operates through two apps: one for business management and another for customer participation. ## What is Socios used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €5.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Socios?[Manage this product listing](https://www.g2.com/products/socios-fidelity-app/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Socios 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €5.99 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Socios alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Socios Overview ### What company size and specific industries is Socios built for? Socios is designed for local small businesses in retail, food service, grocery, and customer-facing service industries. It fits retailers, cafes, restaurants, grocery stores, and similar businesses that want a customer loyalty solution tailored to neighborhood and community-based operations. Features and Usability ### What are the key features of Socios? Socios offers CRM tools, customer database and profiles, plus customer segmentation, history, and activity tracking. It also includes campaign management and planning, campaign analytics, multi-campaign support, multi-channel communication and marketing, and performance metrics. Additional features cover loyalty program and rewards management, promotions management, and point of sale (POS) integration. Pricing ### How much does it cost and what fees or limitations are included? Socios starts at €5.99 per month for the Basic plan, discounted from €19.99. A free version is available, and the 14-day free trial requires no credit card. The Basic plan includes advertising in the app, broadcast messages, customer management, loyalty statistics, priority support, and stamp and points cards. Getting Started and Support ### What training and onboarding options does Socios offer? Socios provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and Q&A, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of key features and steps. Getting Started and Support ### What customer support options does Socios offer? Socios provides email/help desk, phone support, and chat. No reviewer feedback on support is available, so support quality, response times, and common issues cannot be assessed from user comments. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Socios includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase strategies and manage incentives for customers in one system. However, it does not offer **Third-Party Integrations**. Instead, it provides other features that reviewers also consider important, including **Loyalty Cards** (**34%**) and **Member Portal** (**31%**), which can help companies make it easier for customers to access benefits and track their participation, helping businesses improve retention and strengthen ongoing customer relationships. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Client Portal Private online space that lets businesses securely share documents and provide information access to clients Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Socios 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10038703/Socios/pricing/) Basic €5.99 Flat Rate,Per Month It includes: - Stamp and points cards - Broadcast messages - Loyalty statistics - Customer management - Advertising in the app - Priority support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.