--- title: "Aeterris Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aeterris Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more." source_url: "https://www.capterra.com/p/10038722/Aeterris/" page_type: "product" language: "en" --- # Aeterris Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Aeterris ## What is Aeterris? ## What is Aeterris used for? [Chatbot](https://www.capterra.com/chatbot-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aeterris?[Manage this product listing](https://www.g2.com/products/aeterris/claim_requests/new?auto=true) ## Aeterris Overview Updated September 2026 AI summary Aeterris delivers AI-driven chatbot capabilities for small businesses seeking to enhance customer support and automate sales or marketing interactions. Operating as a cloud-based solution, it leverages machine learning and natural language processing to provide automated responses and conversational assistance. Aeterris is positioned for organizations that want to integrate intelligent chat functionality into their customer engagement processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aeterris 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## Aeterris alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Aeterris Overview ### What company size and specific industries is Aeterris built for? Aeterris is designed for service providers, tradespeople, e-commerce platforms, educational institutions, hospitality businesses, and organizations focused on customer engagement. The description does not specify a company size, so it appears to suit businesses across sizes that need support for client interaction and engagement. Features and Usability ### What are the key features of Aeterris? Aeterris offers AI/Machine Learning, Natural Language Processing, chatbot functionality, and automated responses for customer support. It also includes features for sales and marketing, allowing teams to handle inquiries, classify messages, and generate responses within a single system. Getting Started and Support ### What training and onboarding options does Aeterris offer? Aeterris provides documentation to help teams get started. This format gives users written reference material for reviewing setup steps, checking product details, and finding guidance at their own pace. Getting Started and Support ### What customer support options does Aeterris offer? Aeterris provides Email/Help Desk, a Knowledge Base, and Phone Support. Support quality cannot be summarized from reviewer feedback here, because no support-related reviews are available. The listed channels still give users direct contact options and self-service documentation for common questions. ## Features AI summary Based on 1,278 AI Sales Assistant reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Aeterris supports **Automated Responses** and **Natural Language Processing**, giving teams tools to reply faster and understand user intent more accurately during conversations. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate highly, such as **Customer Support** (**46%**) and **AI/Machine Learning** (**42%**), helping businesses manage service interactions and improve chatbot performance over time while providing teams with more efficient ways to handle customer questions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Customization Create labels for products that contain required information such as colors, sizes, dates, etc. For Sales/Marketing Used as a promotional or demonstration tool in sales and marketing presentations Aeterris 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starting 397 Kr It includes: - 400 conversations per month - Free installation - Chat widget included - Supports 50+ languages - Email notifications - Weekly reports - No webhooks for integrations - No binding contract; cancel anytime Professional 697 Kr It includes: - 1,000 conversations per month - Free installation - Chat widget included - Supports 50+ languages - Email notifications - Weekly reports - Webhooks for integrations included - No binding contract; cancel anytime Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.