# United World Telecom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about United World Telecom Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more. Source: https://www.capterra.com/p/10038770/United-World-Telecom --- # United World Telecom Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) United World Telecom ## What is United World Telecom? United World Telecom is a cloud-based communications platform offering VoIP services and virtual phone numbers in over 160 countries. It enables businesses to establish local contact points globally, supporting local two-way voice calling and international toll-free numbers for inbound and outbound communication. The platform features a control panel for managing phone lines, call routing, and reporting. Key tools include custom IVR flows, time-based routing, voicemail transcriptions, call recording, and call analytics. It integrates with CRM platforms, help desk software, and unified communications solutions to connect cloud telephony with business applications. United World Telecom operates without contracts or minimum requirements, allowing businesses to scale phone numbers as needed. It offers call flow design tools, geographic and sequential routing, failover routing, number masking, simultaneous ringing, and custom reporting for call detail records. ## What is United World Telecom used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for United World Telecom?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.globalcallforwarding.com&name=United World Telecom) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. United World Telecom 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Manage, organize, and store contact information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Contact vendor for pricing Free trial not available ## Integrations [ Intercom](https://www.capterra.com/p/134347/Intercom/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ Gorgias](https://www.capterra.com/p/155357/Gorgias/)[ Genesys](https://www.capterra.com/p/176458/Genesys/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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