--- title: "UniCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UniCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10038777/UniCRM/" page_type: "product" language: "en" --- # UniCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) UniCRM ## What is UniCRM? UniCRM is a customer relationship management platform that streamlines sales and lead management processes. It captures and organizes leads from websites, WhatsApp, Facebook Ads, and Google Ads. The system imports leads, merges duplicates, and offers customizable fields and tags for pipeline organization, providing a centralized view of opportunities. The visual sales pipeline uses a drag-and-drop Kanban interface to track deal progress, offering insights into deal value and revenue forecasting. Integration with UniChat enables WhatsApp automation, including welcome messages, drip campaigns, and chatbot flows, while a shared inbox facilitates team collaboration. UniCRM syncs with Shopify, WooCommerce, and Razorpay, streamlining customer and order data management. The platform combines lead management, sales automation, and messaging integration to support business operations. ## What is UniCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹350 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UniCRM?[Manage this product listing](https://www.g2.com/products/unicrm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UniCRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹350 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## UniCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about UniCRM Overview ### What company size and specific industries is UniCRM built for? UniCRM is designed for sales teams, marketing professionals, customer service departments, and businesses in e-commerce and retail. It fits organizations that want a CRM suited to customer-facing operations across these sectors, whether they are small businesses or larger teams managing sales, marketing, and support work. Features and Usability ### What are the key features of UniCRM? UniCRM offers CRM, contact management, lead management, and sales pipeline management for organizing customer records and tracking opportunities. It also includes interaction tracking, task management, alerts/notifications, customizable fields, forecasting, and data import/export to support sales activity and record administration. Pricing ### How much does it cost and what fees or limitations are included? UniCRM starts at ₹350 per user per month for the Starter plan, which includes 1 user, 2,500 leads, API access, basic reporting, email support, and lead management. Growth costs ₹2,000 per user per month, and Pro is ₹15,000 per year flat. A free trial is available. Getting Started and Support ### What training and onboarding options does UniCRM offer? UniCRM provides live online sessions, webinars, and documentation for training and onboarding. Live online sessions support guided setup, webinars offer scheduled instruction, and documentation gives written reference material for self-paced review of features and processes. Getting Started and Support ### What customer support options does UniCRM offer? UniCRM provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience with response times or helpfulness cannot be assessed from the provided data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) UniCRM includes other functionality that reviewers also consider important, particularly **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, track interactions, and keep records up to date, helping businesses maintain stronger relationships and respond to customer needs more efficiently. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Forecasting Form predictions based on past and present data/trends UniCRM 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Sales Pipeline Management: Pipeline view and tracking lead status - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10038777/UniCRM/pricing/) Starter ₹350.00 Per User,Per Month It includes: - 1 user - 2,500 leads - Lead management - Basic reporting - API access - Email support Growth ₹2,000 Per User,Per Month It includes: - 10 users - 100,000 leads - Advanced workflows - Analytics & insights - API access - Priority support Pro ₹15,000 Flat Rate,Per Year It includes: - 20 users - 200,000 leads - Custom integrations - API access - Dedicated account manager - 24/7 phone support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.