# UniCRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UniCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10038777/UniCRM --- # UniCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) UniCRM ## What is UniCRM? UniCRM is a customer relationship management platform that streamlines sales and lead management processes. It captures and organizes leads from websites, WhatsApp, Facebook Ads, and Google Ads. The system imports leads, merges duplicates, and offers customizable fields and tags for pipeline organization, providing a centralized view of opportunities. The visual sales pipeline uses a drag-and-drop Kanban interface to track deal progress, offering insights into deal value and revenue forecasting. Integration with UniChat enables WhatsApp automation, including welcome messages, drip campaigns, and chatbot flows, while a shared inbox facilitates team collaboration. UniCRM syncs with Shopify, WooCommerce, and Razorpay, streamlining customer and order data management. The platform combines lead management, sales automation, and messaging integration to support business operations. ## What is UniCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹350 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UniCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://Unidesk.in&name=UniCRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UniCRM 0.0 VS. [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price ₹350 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (1,302) Value For Money 0.0 (0) Value For Money 4.1 (1,178) Customer Service 0.0 (0) Customer Service 3.9 (1,167) ## UniCRM alternatives [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about UniCRM Overview ### What company size and specific industries is UniCRM built for? UniCRM is designed for sales teams, marketing professionals, customer service departments, and companies in e-commerce and retail. It fits organizations that need a CRM for managing customer relationships, sales activities, and service workflows across commercial and support-focused environments. Features and Usability ### What are the key features of UniCRM? UniCRM offers lead management, sales pipeline management, and contact management for tracking prospects and customer records. It also includes interaction tracking, task management, alerts/notifications, customizable fields, data import/export, and forecasting to organize sales activity and monitor pipeline progress. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? UniCRM starts at ₹350 per user/month on the Starter plan, which includes 1 user, 2,500 leads, API access, basic reporting, and email support. Growth costs ₹2000 per user/month, and Pro is ₹15000 per year flat rate. A free trial is available, with add-on costs listed per user. Getting Started and Support ### What training and onboarding options does UniCRM offer? UniCRM provides live online sessions, webinars, and documentation for team training. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does UniCRM offer? UniCRM provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Forecasting Form predictions based on past and present data/trends Interaction Tracking Track interaction history by documenting conversations for contacts UniCRM 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage, organize, and store contact information Customize data fields to support various needs and use cases Import and export data to and from software applications Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Pipeline view and tracking lead status Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter ₹350.00 Per User,Per Month It includes: - 1 user - 2,500 leads - Lead management - Basic reporting - API access - Email support Growth ₹2,000 Per User,Per Month It includes: - 10 users - 100,000 leads - Advanced workflows - Analytics & insights - API access - Priority support Pro ₹15,000 Flat Rate,Per Year It includes: - 20 users - 200,000 leads - Custom integrations - API access - Dedicated account manager - 24/7 phone support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.