# UniCRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UniCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10038777/UniCRM/reviews --- # UniCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) UniCRM ## What is UniCRM? UniCRM is a customer relationship management platform that streamlines sales and lead management processes. It captures and organizes leads from websites, WhatsApp, Facebook Ads, and Google Ads. The system imports leads, merges duplicates, and offers customizable fields and tags for pipeline organization, providing a centralized view of opportunities. The visual sales pipeline uses a drag-and-drop Kanban interface to track deal progress, offering insights into deal value and revenue forecasting. Integration with UniChat enables WhatsApp automation, including welcome messages, drip campaigns, and chatbot flows, while a shared inbox facilitates team collaboration. UniCRM syncs with Shopify, WooCommerce, and Razorpay, streamlining customer and order data management. The platform combines lead management, sales automation, and messaging integration to support business operations. ## What is UniCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹350 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UniCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://Unidesk.in&name=UniCRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UniCRM 0.0 VS. [4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price ₹350 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,363) Value For Money 0.0 (0) Value For Money 4.3 (3,497) Customer Service 0.0 (0) Customer Service 4.4 (3,506) ## UniCRM alternatives [4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about UniCRM Overview ### What company size and specific industries is UniCRM built for? UniCRM is designed for sales teams, marketing professionals, customer service departments, and companies in e-commerce and retail. The description does not specify company size, so the product appears aimed at organizations of any size that need CRM support for customer-facing work across these sectors. Features and Usability ### What are the key features of UniCRM? UniCRM offers lead management, sales pipeline management, and contact management for organizing customer records and tracking deal stages. It also includes interaction tracking, task management, alerts and notifications, customizable fields, data import/export, and forecasting for managing sales activity and reporting. Pricing ### How much does it cost and what fees or limitations are included? UniCRM starts at ₹350 per user per month for the Starter plan, which includes 1 user, 2,500 leads, and API access. Growth costs ₹2,000 per user per month for 10 users, while Pro is ₹15,000 per year flat for 20 users. A free trial is available. Getting Started and Support ### What training and onboarding options does UniCRM offer? UniCRM provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars can support guided instruction and product walkthroughs, while documentation offers written reference material for self-paced learning and later review of features and setup steps. Getting Started and Support ### What customer support options does UniCRM offer? UniCRM offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Reviewer feedback about support is not available here, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to get assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Forecasting Form predictions based on past and present data/trends Interaction Tracking Track interaction history by documenting conversations for contacts UniCRM 9 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage, organize, and store contact information Customize data fields to support various needs and use cases Import and export data to and from software applications Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Pipeline view and tracking lead status Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter ₹350.00 Per User,Per Month It includes: - 1 user - 2,500 leads - Lead management - Basic reporting - API access - Email support Growth ₹2,000 Per User,Per Month It includes: - 10 users - 100,000 leads - Advanced workflows - Analytics & insights - API access - Priority support Pro ₹15,000 Flat Rate,Per Year It includes: - 20 users - 200,000 leads - Custom integrations - API access - Dedicated account manager - 24/7 phone support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.