# Onthen Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Onthen Software - reviews, pricing plans, popular comparisons to other Client Onboarding products and more.

Source: https://www.capterra.com/p/10038798/Onthen

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# 

 Onthen Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Onthen

## What is Onthen?

Onthen is an onboarding software platform that centralizes the process into a single, branded task page. The software eliminates email chains and follow-ups by providing clear to-do lists that show tasks, deadlines, and responsibilities. Onthen integrates with CRM systems to keep onboarding activities synchronized and offers flexible task actions like data collection, identity verification, and secure document uploads. The platform allows businesses to customize the task page with logos and colors. Automated branded emails and password-free access via email are included. Participants can invite others to collaborate and leave comments on tasks. The software includes a feedback tool to gather ratings and comments. Onthen provides a dashboard where teams can monitor onboarding activities and build reusable templates.

## What is Onthen used for?

[Onboarding](https://www.capterra.com/onboarding-software/)[Client Onboarding](https://www.capterra.com/client-onboarding-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Per User, Per Month

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Onthen

0.0

VS.

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$19

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (5,298)

Value For Money

0.0 (0)

Value For Money

4.5 (5,057)

Customer Service

0.0 (0)

Customer Service

4.6 (5,070)

## Onthen alternatives

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.9 (4,292)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about Onthen

Overview

### What company size and specific industries is Onthen built for?

Onthen is designed for small, mid-sized, and enterprise organizations that need support for customer success, HR, sales, account management, and client onboarding teams. It fits companies in service-oriented industries and any business that manages ongoing client relationships, employee processes, or onboarding workflows across departments.

Features and Usability

### What are the key features of Onthen?

Onthen includes workflow management, task management, and task progress tracking for coordinating work, plus checklists, to-do lists, reminders, and alerts/notifications. It also offers client management tools such as CRM, client portal, and client database, along with document management, electronic forms, electronic signature, reporting & statistics, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Onthen starts at a free forever plan for light use or trying the product. The Pro Plan costs $19.0 per user per month and includes all features, unlimited participants and viewers, and pay-only-for-users billing. The free plan includes 10 plans, 2 templates, and 2 users or viewers.

Integrations

### Which third-party tools and platforms does Onthen integrate with?

Onthen integrates with 6 third-party tools for contract management, CRM, sales, and service workflows: Docusign, Docusign CLM, HubSpot CRM, HubSpot Sales Hub, HubSpot Service Hub, and Sumsub. These catalog integrations cover document signing, customer data, and identity verification connections.

Getting Started and Support

### What training and onboarding options does Onthen offer?

Onthen provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of features, steps, and product details whenever users need to check instructions.

Getting Started and Support

### What customer support options does Onthen offer?

Onthen offers email/help desk support and a knowledge base. Support is centered on written assistance and self-service help materials, giving users a place to submit questions and find guidance on their own. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Chat/Messaging

Communicate using direct chat or messages within the system

Onthen 42 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track all company interactions with current clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Protect sensitive data for digital privacy

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Adds a customizable form to the landing page, usually for the purposes of lead generation

Establish measurable goals and objectives and track their progress over a specific period of time

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track the status and progress of tasks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Version

Pro Plan

$19.00

Per User,Per Month

It includes:

-   Invite participants for free
-   Invite viewers for free
-   Unlimited plans
-   Unlimited templates

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[

HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[

Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[

Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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