--- title: "OnCallClerk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnCallClerk Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10038802/OnCallClerk/" page_type: "product" language: "en" --- # OnCallClerk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) OnCallClerk ## What is OnCallClerk? OnCallClerk is a no-code AI receptionist platform that allows businesses to deploy AI-powered phone agents and automate call answering in minutes. Using a visual builder, users can customize how their AI receptionist speaks, responds to enquiries, captures leads, and routes calls. The platform supports intelligent call handling, lead capture, call routing, and escalation based on caller intent, time of day, or business rules. Businesses can instantly provision phone numbers, answer calls 24/7, and ensure no enquiry is missed. OnCallClerk integrates with existing workflows to book meetings, capture customer data, and trigger follow-up actions without requiring technical setup. Real-time analytics and call insights help businesses monitor performance and optimise their AI receptionist over time. Designed for small businesses, service providers, and support teams, OnCallClerk makes it easy to automate inbound calls, improve customer experience, and scale phone support without increasin ## What is OnCallClerk used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnCallClerk?[Manage this product listing](https://www.g2.com/products/oncallclerk/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnCallClerk 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## OnCallClerk alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about OnCallClerk Overview ### What company size and specific industries is OnCallClerk built for? OnCallClerk is designed for small businesses, service-based businesses, and call centers across healthcare, real estate, professional services, home services, and customer support teams. It fits organizations that need call handling support in these sectors, especially smaller companies and service-focused operations. Features and Usability ### What are the key features of OnCallClerk? OnCallClerk offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for interpreting customer inputs, plus Chatbot, Live Chat, and Automated Responses for handling conversations. It also includes CRM, Lead Capture, Configurable Workflow, Monitoring, Performance Metrics, API access, and a Pre-Configured Bot for setup and oversight. Pricing ### How much does it cost and what fees or limitations are included? OnCallClerk starts at $29 per month for the Starter Plan, which includes 1 business phone number, 1 voice agent, and up to 180 minutes of call time. Growth is $99, Pro is $399, and Enterprise is $999 per month. A free version and free trial are available. Integrations ### Which third-party tools and platforms does OnCallClerk integrate with? OnCallClerk integrates with 6 third-party tools, including Calendly, Gmail, Google Calendar, Google Sheets, Shopify, and Zapier. Its catalog covers scheduling, email, calendars, spreadsheets, and e-commerce, with Zapier adding connections to many additional apps. Getting Started and Support ### What training and onboarding options does OnCallClerk offer? OnCallClerk provides documentation to help teams get started. This written reference material can be used for self-paced learning, feature lookups, and step-by-step guidance during setup and ongoing use. Getting Started and Support ### What customer support options does OnCallClerk offer? OnCallClerk provides email/help desk support and a knowledge base. Support content centers on direct requests and self-service guidance for common questions. No reviewer feedback is available here to describe response speed, helpfulness, or recurring support frustrations. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) OnCallClerk supports **Automated Responses** and **Natural Language Processing**, so teams can handle common inquiries faster and respond to user requests in a more context-aware way. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate as important, such as **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**), helping businesses manage real-time conversations and improve response quality over time. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Lead Capture Automatically identify and save contact information of potential customers Live Chat Ability to chat online in real time Natural Language Processing Process and analyze human language in text or audio form OnCallClerk 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10038802/OnCallClerk/pricing/) Starter Plan $29.00 Flat Rate,Per Month It includes: - 1 Voice Agent - 1 Business Phone Number - Up to 180 Minutes Call Time Growth Plan $99.00 Flat Rate,Per Month It includes: - 3 Voice Agents - 3 Business Phone Numbers - Up to 600 Minutes Call Time Pro Plan $399.00 Flat Rate,Per Month It includes: - 10 Voice Agents - 10 Business Phone Numbers - Up to 3,000 Minutes Call Time Enterprise Plan $999.00 Flat Rate,Per Month It includes: - 25 Voice Agents - 25 Business Phone Numbers - Up to 10,000 Minutes Call Time ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.