--- title: "CareIQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareIQ Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/10038863/CareIQ/" page_type: "product" language: "en" --- # CareIQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CareIQ ## What is CareIQ? CareIQ is a care management software that combines rostering, clinical documentation, payroll, billing, and reporting into one platform. The system automates manual tasks, streamlining workflows and eliminating spreadsheets. Support workers can log expenses directly in the app, while the client funds module validates receipts, updates ledgers, and generates reports in real time. The platform offers workforce management with shift scheduling, GPS clock-in/out, and digital ID cards. Clinical tools include medication records, incident reporting, and care plan tracking. Payroll and billing features include SCHADS award calculations, NDIS invoicing, and Xero integration. ## What is CareIQ used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$6 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareIQ?[Manage this product listing](https://www.g2.com/products/careiq/claim_requests/new?auto=true) ## CareIQ Overview Updated September 2026 AI summary CareIQ provides home health care organizations with tools for billing, scheduling, care plan and patient records management, and compliance. Designed for businesses of all sizes, it includes features such as mobile access, electronic signatures, real-time notifications, payroll, and time tracking. CareIQ is available on cloud and a wide range of devices for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareIQ 5.0 (1) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price A$6 Per User, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (93) Value For Money 5.0 (1) Value For Money 4.6 (89) Customer Service 5.0 (1) Customer Service 4.6 (91) ## CareIQ alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about CareIQ Overview ### What company size and specific industries is CareIQ built for? CareIQ is designed for Australian NDIS providers, disability support services, aged care providers, allied health professionals, and nursing organizations. The target audience includes care and health service businesses of varying sizes that need software suited to disability, aged care, and clinical support settings. Features and Usability ### What are the key features of CareIQ? CareIQ offers scheduling and automated scheduling, calendar management, and reminders for visit coordination. It includes care plan management, client and patient records management, document management, forms management, and electronic signature. Financial and operations features cover billing and invoicing, claims management, payroll management, time tracking by client, reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CareIQ starts at A$6.0 per user per month on the Enterprise Plan, with every feature included. It includes rostering, built-in SCHADS payroll, clinical notes, NDIS invoicing, GPS clock in and out, and 22 reports. CareIQ also offers a free version, a free trial, no setup fee, free data migration, and no lock-in contract. Getting Started and Support ### What training and onboarding options does CareIQ offer? CareIQ provides in person training, live online sessions, and documentation. In person training supports direct, on-site instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of features and steps. Getting Started and Support ### What customer support options does CareIQ offer? CareIQ provides Email/Help Desk, a Knowledge Base, and Phone Support. With no reviewer feedback about support experiences available, customer sentiment on response times, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 708 Home Health Care reviews Capterra reviewers highlight these as the features buyers care about most when choosing Home Health Care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) CareIQ supports **Scheduling** and **Care Plan Management**, giving home health teams the tools to coordinate visits and keep patient care instructions organized in one system. However, it does not offer **HIPAA Compliant**. Instead, it provides other relevant features that reviewers also value, including **Compliance Management** (**45%**), **Mobile Access** (**53%**), and **Billing & Invoicing** (**46%**). These features help agencies manage operational requirements, give staff access to information in the field, and handle payment workflows more efficiently, allowing teams to stay organized while delivering consistent care. Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Employee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks CareIQ 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Forms Management: Store, manage and track all forms in a centralized location - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10038863/CareIQ/pricing/) Enterprise Plan A$6.00 Per User,Per Month It includes: - Workforce: Up to 10 staff, shift rostering & calendar, GPS clock-in/out, digital ID cards - Clinical: Structured clinical notes, medication records, incident reporting - Billing: Basic NDIS invoicing, timesheet generation - Other: Family portal, support tickets, email support - Every feature included: no locked tiers, no add ons to buy - Built in SCHADS payroll, NDIS invoicing and PRODA export - GPS clock in and out, mobile apps, Care Signals risk monitoring - Family portal, WhatsApp family updates, 22 built in reports Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NC Natasha C. Administrator Hospital & Health Care ### "A Reliable Rostering Platform with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 Overall, our experience has been very positive. The platform has streamlined our rostering processes and reduced administrative effort. The development team has been responsive, professional and committed to continuous improvement. If you're looking for a modern rostering solution that continues to evolve based on customer feedback, CareIQ is well worth considering. Pros The customer support has been excellent. It's easy to communicate directly with the team, and they genuinely listen to feedback. The rostering functions are straightforward to use, and having compliance and operational tools available in the same platform reduces the need for multiple systems. Cons As a relatively new platform, there are still some advanced features being developed, and we've occasionally come across minor issues. That said, updates are frequent and the development team has been quick to resolve anything we've reported. Switched from [Deputy](https://www.capterra.com/p/167811/Deputy/) We were looking for a platform that combined rostering, compliance and workforce management in one system. CareIQ also offered more responsive customer support and a willingness to develop features based on our feedback. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.