# CareIQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CareIQ Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/10038863/CareIQ --- # CareIQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CareIQ ## What is CareIQ? CareIQ is a care management software that combines rostering, clinical documentation, payroll, billing, and reporting into one platform. The system automates manual tasks, streamlining workflows and eliminating spreadsheets. Support workers can log expenses directly in the app, while the client funds module validates receipts, updates ledgers, and generates reports in real time. The platform offers workforce management with shift scheduling, GPS clock-in/out, and digital ID cards. Clinical tools include medication records, incident reporting, and care plan tracking. Payroll and billing features include SCHADS award calculations, NDIS invoicing, and Xero integration. ## What is CareIQ used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareIQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://careiq.com.au/&name=CareIQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareIQ 0.0 VS. [4.5 (152)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price A$99 Flat Rate, Per Month Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (152) Value For Money 0.0 (0) Value For Money 4.4 (94) Customer Service 0.0 (0) Customer Service 4.6 (145) ## CareIQ alternatives [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (94)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (22)](https://www.capterra.com/p/182217/Home-Care-IT/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about CareIQ Overview ### What company size and specific industries is CareIQ built for? CareIQ is designed for Australian organizations in the NDIS, disability support, aged care, allied health, and nursing sectors. It suits providers and service businesses operating in these care-related fields, rather than a specific company size, since the vendor description focuses on industry and service type. Features and Usability ### What are the key features of CareIQ? CareIQ offers billing and invoicing, claims management, and compliance management for administrative workflows. It also includes care plan management and home health care management for service coordination, plus scheduling and calendar management for visit planning. Reporting and statistics provide performance and activity data, while employee management supports staff records. Pricing ### How much does it cost and what fees or limitations are included? CareIQ starts at A$99 per month for the Starter Plan, with a free version and free trial available. The Starter Plan includes basic NDIS invoicing, clinical notes, and support for up to 10 staff. The Professional Plan costs A$249 per month; Enterprise pricing is not listed. Getting Started and Support ### What training and onboarding options does CareIQ offer? CareIQ provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does CareIQ offer? CareIQ provides email/help desk support, a knowledge base, and phone support. With no reviewer feedback available on support experience, support quality, response times, and helpfulness cannot be assessed from the catalog data alone. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Claims Management Process of submitting and following up on claims with insurance companies Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Employee Management Track employee schedules, availability, and performance across projects and tasks CareIQ 9 features Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Process of submitting and following up on claims with insurance companies Track and manage adherence to policies for any service, product, process, or supplier Track employee schedules, availability, and performance across projects and tasks Manage the care, assistance, or services that take place in patient's home Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter Plan A$99.00 Flat Rate,Per Month It includes: - Workforce: Up to 10 staff, shift rostering & calendar, GPS clock-in/out, digital ID cards - Clinical: Structured clinical notes, medication records, incident reporting - Billing: Basic NDIS invoicing, timesheet generation - Other: Family portal, support tickets, email support Professional Plan A$249.00 Flat Rate,Per Month It includes: - Workforce: Unlimited staff and clients, open shift marketplace, shift swaps & availability, break tracking & compliance, travel & mileage logging - Billing: Full SCHADS payroll engine, PRODA bulk export, Xero integration - Clinical: Care plans & goal tracking, vital signs with alerts - Analytics: Reporting & analytics suite, NDIS budget tracking - Other: Staff qualification tracking, onboarding checklists, CareIQ Assistant (full), offline PWA (auto-sync), priority email support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.